3 min read

Education Process Management - Scholarship and Grant Processes

By BP Logix on Oct 22, 2019 9:07:32 AM

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There were more than 20 million students enrolled in colleges in the United States in 2018, and that number is forecast to increase in the coming decade. More than 2/3 of all college students receive some kind of financial help in the form of grants and scholarships. Just as admissions are critical to an institutions success, ensuring that these same students have access to funding sources is critical to the future of higher education.

Colleges and universities operate to serve their students, and the financial aid they provide reflects this commitment. Unfortunately, however, most of the processes and workflows that support grants and scholarships exist in a combination of paper-based formats and disparate digital repositories, which can make it difficult to identify and utilize the necessary data. Lacking a system for moving this data from intake to funding, colleges are at risk of preventing deserving students from being able to attend and benefit. Fortunately, process automation enables higher education institutions to facilitate the requests of students to help them fund their education.

Is Automation the Future of Education Process Management?

Automation is the foundation of simplifying grant and scholarship management. Just as workflow has enabled human resources in higher education, it is also being used by colleges and universities to facilitate the flow of that data of students, financial institutions, and universities so it can be evaluated and disbursed. Access to this data is only one aspect of the process. Utilizing it and processing it with the right permissions, and with speed, give all parties the best shot at ensuring grants and scholarships are awarded efficiently.

But the process-driven coordination of financing, collection, and student lifecycle management demands an effective workflow framework, one that incorporates activity among government bodies, non-profits (who are often the benefactors who distribute scholarship money), students, parents/guardians, and financial aid departments within the schools. Ensuring your grants and scholarship management solution has the capability to navigate this intricate web of decision-makers and groups in an organized fashion is pivotal in expediting the processes around financing students.

Streamlining all Points in the Financial Aid Process

Managing workflows for grant and scholarship awards with a platform like Process Director helps present a clear picture to scholarship and grant administrators of all aspects of the financial aid process.

Financial aid processes typically require the input of multiple sources, and not all of them exist within the same organization. Process Director can apply a case management approach which is optimized to coordinate the activity of all involved in the process. This includes university departments like the Office of Financial Aid, Admissions, Registration and Academic Records. External groups include banks and other funding sources, government agencies who disburse grant money, and private institutions and individuals who fund private scholarships.

The Tools Necessary for Comprehensive Education Process Management

Pulling all of this together demands a broad assortment of tasks that includes data that includes paper records, approvals, data sharing among applications and databases, and forms management. With so much at stake, it is essential that deadlines are met and that milestones are attained. Procedure Director generates arrangement among, and between, process phases and different information sources. The result is a system that's inclusive of participants, allowing efficiency, compliance, and consistency. The course of action is all about efficiency and speed. Process Director applies abilities for lightweight application creation, workflow automation, forms management, and integration through a process that uses these steps:

Data collection: students submit applications for grants and scholarships from a variety of sources. This data will likely include artifacts such as an essay, high school transcripts, letters of recommendation, and family tax history among others. All of these items are relevant to the deciders of how grant money is distributed.

Case management framework: Every application is tied to a unique student, and can be considered as an individual case. As a case is created, it will likely be stored in a database, LDAP repository, or cloud storage bucket. But the case is very much active as member schools evaluate the application. Process Director uses a case management approach which enables each student’s file to be moved through the processes and milestones required by financial aid committees and departments.

Distribution of funds: Process Director is built with workflow automation as a critical component, which gives those involved with financial aid evaluation the ability to create rules and processes that will distribute applications internally to important decision-makers, and externally as application data is shared among banks and government groups.

Review/Evaluation: decision-makers will not miss data or milestones when the process is managed with automated workflow. This ensures that all available data can be shared and reviewed, but ultimately, it means that all students have an equal opportunity to demonstrate their needs.

As competition among schools becomes fiercer, there is an increasingly need to provide access to all worthy applicants. Process Director provides digitally transformative education workflow solutions that include facilitating scholarships and grants management, so deserving students can benefit from a higher education experience.

Topics: Uncategorized workflow management business process management education
3 min read

What Do You Need Your Business Process Management Software To Do?

By BP Logix on Aug 22, 2019 8:41:33 AM

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The Origins of Business Process Management

Business process management has been around for as long as there have been systems. Adam Smith penned “The Wealth of Nations” in 1776 and described the division of labor as a way to improve organizational processes. In 1911, Frederick Taylor Winslow, often considered the father of modern management, published “The Principles of Scientific Management” that emphasized standardization of methods, considered improved working conditions, and espoused cooperation among different groups within an organization. Even as the world has become enamored with the latest technology, smart enterprises recognize that the best way to optimize these solutions is when they are deployed across teams that have a process mindset.

What Business Process Management Software Should Do

In terms of approach and goals, not much has changed about BPM - it is still the most effective way for organizations to optimize the way they assign tasks, use resources, and ensure efficiency. In an environment where digital transformation efforts are causing both IT and business unit teams to accelerate the speed at which their teams can meet new, and changing goals, business process management software is called upon to facilitate success. If properly executed, BPM supports process design, execution, optimization, and continuous improvement, backing efforts to drive digital transformation. Applications, workflows, new tools, and entirely different ways of working can be normalized when they are driven with a process-based mindset. In fact, no company can thrive without a dedicated approach to change and adoption of new solutions. Fortunately, the right business process management software serves as an agile, adaptable foundation for companies that need to change rules, deploy resources, and act with real-time immediacy in order to stay competitive.

Process Director: The Next Generation of Business Process Management Software

Rather than approaching business process management as a linear set of functions, Process Director applies machine learning to help teams derive analysis of events, responses, and decision points to predict activity that can be enhanced through rapid, agile improvements to processes. With capabilities that support validation, verification, optimization, and deep insights, Process Director helps users evaluate the performance of their processes. And as a platform for process-based collaboration, integration with social media and enterprise apps, and real-time decision management, it is a business process management software solution that extends its capabilities across the entire enterprise.

BPM as a Customer Retention Tool

Peter Drucker, the great management thinker, famously said that the purpose of a business is to create a customer. Businesses know that they must also retain that customer to continue to derive sustainable profits. The most astute companies understand how to use BPM to create a customer-tailored chain of events and activities that deliver exceptional value to these customers.

These companies use their business process management software to create end-to-end processes that extend outside of the company walls, connecting with customers and delivering results at a speed and efficiency that differentiates them from competitors. Customers are no longer satisfied with having a product sold to them. They seek relationships with the vendors with whom they do business, and want to know their needs are not just met in one-off fashion, but that they are integrated back into the company processes to ensure continuous improvement.

Your business process management software solution is an integral tool in creating a better customer journey through things like case management and predictive processes. These things allow for customization of processes that ultimately deliver a unique solution for customers, and anticipate what customer needs will be. Smart BPM solutions are also highly adaptive which gives companies an easy and rapid way to correct aspects of product delivery and customer interaction.

Business process management software solutions like Process Director apply a case management approach which enables companies to integrate data and documents from various applications into a shareable profile of each customer. This provides clarity for all workflows so that decision-makers can identify potential issues and rapidly apply improvements; this ultimately enables them to achieve results faster and with better context, and demonstrates to customers that their needs are important.

Process Director also has native integration with many modern enterprise applications which enables workflows to be comprehensive in the data they can deliver. Users can build workflows with Process Director with the benefit of data from the full complement of application modules that impact decision making. In this way, case management-based workflow becomes a critical component of outreach, responsiveness, and retention for key customers.

Business Process Management Software Should Facilitate ALL Connections

For more than a generation, business process management (BPM) has been used by forward thinking enterprises to create an efficient path to achieving their objectives. Organizations may subscribe to different schools of thought around how best to use their business process management software, but all have benefitted from the idea that good processes—adapted as needed and adhered to with discipline—are the most important tool they apply to achieving operational excellence.

What they have discovered is the essence of BPM: when technology is used to support and improve business activity, while adhering to principles of operational excellence, it can lead to dramatic competitive advantage.

https://www.youtube.com/watch?v=fUuQYbYdOro

Topics: BPM software business process management
3 min read

Business Process Modeling for Continual Optimization

By BP Logix on Jul 19, 2019 9:13:50 AM

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In order to organize and focus an organization’s efforts, and the people involved therein, business processes are developed. While the intention is to drive efficiency, issues of complexity and scale can creep in to derail their efforts. Even structured, disciplined organizations can get off track if they don’t adhere to the requirements they’ve built for their processes. To help maintain order, business process modeling and the ability to effectively build and manage parallel processes assists those tasked with managing processes. This results in more focused efforts, and acceleration toward target goals.

Time and Business Process Modeling

Time is a critical ingredient of a business process. It enables organizations to gain control over outcomes, while creating the ability to predict how later process stages will be impacted by earlier actions. This early notification leads to early intervention and response, which results in a more comprehensive view of business options, the players that can affect them, and how they can be executed. The capability to predict changes the entire nature of how we perform business tasks, and this is where Process Timeline becomes a defining element of Process Director, providing BP Logix customers with a particularly unique view into how BPM is handled.

BPM is often thought of as a linear function, but the reality is that any type of work is abstract. Most BPM vendors also tend to view processes through the lens of methodology, rather than for practical action and reaction. Process Director takes into consideration that processes, actions, and decisions are time-dependent, and that the amount of time needed to complete, route, authorize or do any number of actions for a given activity is dependent upon other activities in the process. Activities that may need to be adjusted as the process evolves.

Optimize with Parallel Processing

Effective timeline management provides advantages for organizations wanting to plan beyond just day-to-day operations. At any given time organizations must operate multiple processes to maintain continuous improvement and growth. The more valuable aspect of the timeline, therefore, is in the reliability of how it manages parallel processing; in other words, the most effective way to deliver better business outcomes is through the agility of multiple, disparate processes, all being managed through a realistic lens of timelines.

We created Process Timeline to enhance our customers’ abilities in measuring and predicting process execution times, and to do so for different stakeholders who need to manage different types of projects and processes. Process Director enables organizations to be flexible in modeling parallel processes, and to give non-technical users the controls to build and adapt these processes as their business goals change. Every step of the way is governed by three specific ways of thinking:

  • What must complete before this step can begin?
  • How long will this step take to complete?
  • What processes do I have running in parallel?

Using Business Process Modeling to Deliver Value

The questions above help users apply elements of dependence, duration, and disparate-ness. Each activity will begin as soon as its prerequisites, if any, are complete. The result is a solution with many valuable features:

  1. Modeling is greatly simplified: project owners list each activity, estimate its duration, and then drag-and-drop it onto the activity or activities that must complete before it can begin.
  2. As many of the activities as possible will run at the same time, without the need to explicitly configure parallel behavior.
  3. The status of the process can be determined at a glance.
  4. At any point — even the moment the process is launched — the system can determine which activities, if any, may not complete by their due date.
  5. The system records actual versus predicted execution times each time the process is run, and adjusts its time estimates accordingly.

Organizations look to Process Timeline to help them deliver better results with more addressable solutions. The benefits from Process Timeline include:

  • Faster time-to-value: The simplified model gives businesses the opportunity to go from discovery to full automation faster than was previously possible.
  • Proactive response: The earliest possible notice of potential delays (and the resulting missed deadlines) — even for tasks that haven’t yet begun — means that your business can predict a future problem, adapt to changing circumstances, and succeed in overcoming those obstacles.
  • Improved compliance: Every approval, every piece of data entered, and every step of every process is permanently stored by Process Director, and can be made available to internal or external auditors, regulators, or risk management personnel.
  • Rapid changes: Business processes must respond rapidly to changing requirements. Process Director is configured through a simple, intuitive graphical interface, requiring no programming skills. As a result, Process Director makes it possible for your processes to change at the speed of your business.

When a business goal is addressed through a realistic application of governance and execution, the likelihood of success is significantly increased. When a reasonable timeline can help identify potential issues and predict outcomes, the organization can adapt and be flexible in how it handles the situation.

Topics: BPM business process automation business process management
5 min read

BPM Trends 2019

By BP Logix on Jan 5, 2019 7:16:26 AM

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Clearly, no one can predict the future — however there is a significant difference between a ‘guess’ and an informed estimate. In our case, we derive our workflow and BPM trends by combining our knowledge of products, technology, workflow and BPM trends we’ve seen with the continuous feedback we receive from our customers, analysts and other influencers to develop what we believe to be an informed estimate.

Our customers in various industries, you see, are a fairly vocal bunch. Because we partner closely with them, we learn about their vision and the direction(s) they are pursuing. We also learn about what they consider to be hard priorities and daily realities. That combination of information and factors brings us to propose (and share) our view of key potential workflow and BPM trends in 2019 for business and IT managers:

Championing Simplicity: We are all aware of the vast number of digital workflow tools available to modern employees. As technology drives more of our lives, it also exerts a greater influence on almost every decision and action we take. This is neither good nor bad. The reality, however, is that the sheer number of options we have for applications, tools, processes and devices can become stressful and difficult to manage. We believe that one of the workflow and BPM trends in 2019 will be that BPM companies will take measures to reduce technology options and, instead, rely more heavily on processes, checklists and repeatable methods to create desired behaviors.  Organizations will use processes that are easy to build and change as-needed, updated when necessary, and managed by the business users themselves, reducing the reliance on IT. Business managers will seek solutions that allow employees to be productive on-the-fly and make an impact in real-time to company operations.

A Prediction about Predicting: Time can be both the greatest asset and, potentially, biggest enemy, of any business. Failing to meet a schedule or not delivering on expectations can be disastrous. Having insight into your organization’s operations and rhythm, then applying that information to ‘predict and prepare’ is one of the most important advantages a company can have. We believe the BPM trends in 2019 we are going to see is that more organizations will be insisting on using analytics to provide insights. They will anticipate and predict outcomes based on both historical references and current operations. These companies are going to plan and allocate resources more effectively, becoming more agile and efficient.

The Value of Collaboration: ‘Mobile’ is a BPM trend that has clearly changed the nature of how we work. It has given employers who offer the ability for employees to work remotely a huge advantage— and has accelerated the time it takes to complete approvals and, often, tasks as well. With technology providing a foundation for productivity and communication, companies can utilize the best talent irrespective of where employees choose to live and work. Remote workers, however, have not always been able to take advantage of real-time interfaces — and this has been a challenge to that strategy. We predict that some of the workflow and BPM trends in 2019 we will see will be that companies will ‘implement collaboration’ at a greater level driven by workflows that keep employees engaged with one and other more easily (“collaboratively”) resulting in increased productivity. These capabilities will come in the form of process-driven tools that encourage workers to distribute, share and create together.

A Different Kind of Workforce: The job market is hot and all indicators suggest it will remain so in 2019. As with any cycle, however, there is a shift happening that will have waterfall effects regarding how people work in the coming years. More millennials will be hired in 2019 than at any other time; in fact, for the first time in a while, the Gen X’ers will become a secondary group. We expect millennial workers to be dedicated and passionate. Moreover they have grown up with technology and expect there to be very little difference between the technology they use for social purposes and that in their work environment. Employers who will win the war for talent will do so partly by providing recognizable interfaces and technology infrastructure that this younger generation will be comfortable using.

The Shrinking IT Department: As more applications run in the cloud and use more consumer-oriented interfaces, there is less reliance on IT departments to deploy, maintain and manage apps and support users. While IT is, and will always be, a critical element of every enterprise, the infrastructure that was used in companies in the 90s is very different from what we use today. We believe the will probably see less direct hires in IT, but more hiring among LOB managers who have an understanding of IT basics. The key will be ensuring that employees can address most of their own issues using tools with interfaces and dashboards that enhance decision-making.

We would love to know more about your BPM trends and plans for 2019— and how we can help you achieve them. In that spirit, we invite you to meet with us so we can share information about how workflow and BPM can help your organization in the New Year.

About BP Logix

 

BP Logix is a BPM vendor that offers Process Director, an innovative business process management engine combining the power of BPM software with the flexibility of rapid application development—with no programming. Electronic forms, workflow automation software and BPM case management solutions are just the beginning of digital app development. Process Director combines the easiest and most efficient workflow engine in the industry with a rich set of tools offering snap-in data integration, rapid prototyping and release, and comprehensive reporting and analytics.

Schedule A Demo

The new Process Director 5.0 is transforming the above-stated predictions into reality by utilizing BPM and AI and BPM and IoT to enhance predictive analysis, create dynamic business rules and facilitate collaboration within cases. Schedule a private demonstration and learn what Process Director will do in assisting your organization with its digital transformation goals.

 

Topics: workflow BP Logix BPM business process management
5 min read

BPM Vendors 2019: Choosing The Right One

By BP Logix on Jan 2, 2019 11:36:43 AM

Deciding on a BPM and Workflow Vendor


After many rounds of internal reviews, building requirements and validating various BPM vendors and their BPM software and workflow software solutions, I have chosen a BPM vendor to implement BPM software and workflow software across our company. This is important because I have made the case for why it is so badly needed. And in the course of doing that, I have many important people watching the project to ensure it delivers results and value. bg-home-hipster-300x189

The review and validation process for any new product is always challenging. You are given a lot of attention from potential BPM vendors, but more often than not, they just want to tell you about their product (and are not very good listeners.) Sure, it is fun to be courted, but the attention wanes quickly when you realize that some of the BPM vendors aren't being honest with you, or you discover, after a big investment of time, that their product simply cannot deliver what you need.

Because of our due diligence in our search for BPM vendors, we made it very clear what we wanted in a workflow solution and how it should work with our existing infrastructure. We went to great lengths explaining to multiple BPM vendors our company culture and how technology is used: We let them know our IT department is already over-worked and not able to respond to change requests as quickly as they or we would like, that our sales team operates mostly in the field and requires mobile and cloud capabilities, and that our users are getting younger and more accustomed to consumer-like user interfaces.

The result: We chose a BPM vendor with a workflow automation software solution that provides functionality that no other product could deliver, get an experienced vendor who listens more than talks, a company that is already over-delivering and wants to partner with us to ensure that our feedback and experience are considered as they add additional functionality into next versions of the product.

That last part is really important to us. More than price or any other factor, knowing that the vendor will be involved and available to us after the PO is signed is so important! I can’t say we have been burned too badly in the past (as we are cautious), but we’ve heard lots of war stories about BPM vendors selling a product, upselling services, and then upselling further when later versions are introduced. That is part of their model, and I understand that. But the vendor we chose is already proactively addressing our implementation —and our comfort level about the kind of people they are speaks volumes. Our executives and I, myself, have a great deal of trust in them.

There were four elements that made this the right choice for us in terms of product fit within our organization and how we anticipate it growing. Some BPM vendors had one or two of these, but none had all four — and none had the flexibility to adapt to our changing needs. We fell in love with these aspects of the solution:

The time continuum: Falling behind, or being unaware of when activities are happening, and not properly setting expectations can lead to potentially disastrous consequences. And that’s precisely the problem we are trying to solve: getting better insights and a deeper understanding of what we can do — and how long it will take. After validating and reviewing multiple BPM vendors in 2019 and their solutions we chose one that can look at the dimension of time within our environment. Their BPM technology includes a workflow engine that provides early notice of potential delays and the ability to subsequently intervene to correct the course we are on. This advanced BPMN software solution also provides workflows and processes represented as "what if" scenarios, which gives us the ability to anticipate the impact of hypothetical situations. These cannot be represented, or acted upon, through ‘typical’ BPMN flowcharts.

No coding needed: When meeting with various BPM vendors in 2019 I stressed that we needed a workflow tool for process owners, not programmers. Understanding the impact of an action is very different from knowing how to use REST APIs to pull data from different repositories. Previously we relied heavily on IT to make changes to our processes: build requirements, code the changes, test them, and then roll them out. With IT drowning in requests and application backlog, that paradigm no longer works. We want our people to make changes they determine are necessary to the processes directly. The solution we chose is FOR and ABOUT the people who are involved in the processes. The process itself is not necessarily the goal; outcomes are. Having a BPM tool with rapid application development capabilities that can be used by our team will keep them engaged and ensure that processes are operating efficiently. Our solution provides an intuitive graphical user interface that makes building, deploying and managing processes easier. The result will be greater time-to-value from our processes and business operations.

Deployment options: I explained to multiple BPM vendors how I am looking to move most of our applications to the cloud to minimize spending, simplify our infrastructure and reduce the IT workload. Our new solution can be implemented and used on premise, in the cloud, or a hybrid of both. This gives me the flexibility to determine what works best for us. In some ways, I feel that getting a sign-off for this BPM and workflow solution is, by itself, a huge step for our organization. At the same time, this might be ‘just the right time’ to initiate my cloud plans. From what I have seen, the tool is optimized for the cloud, can extend business processes more broadly across our enterprise and into third parties (like customers, partners and suppliers). This flexibility and functionality will serve us well as we grow.

Extensibility and enterprise application integration capabilities: Our organization is becoming more complex. That said, we do not want it to also become more complicated. We rely on internal data from our enterprise applications as well as from third-party repositories. Without those, we would not have a complete picture of what our company is doing or how we can address problems that arise. After meeting with various BPM vendors in 2019 we chose a solution that has APIs, workflows, forms and business rules, offers, hooks and callouts that support scripted interactions. We will also be able to access data through extensive web services and APIs because the solution adheres to WSDL and works with REST-enabled applications. With BPM application and workflow application integration and document imaging integration built-in, I’m confident that we will not only be able to meet our needs now, but also as we grow, change and adapt.

Now, with our list of BPM vendors narrowed down to just one in 2019, our decision is made and we are moving forward. There will be a lot of organizing and planning that need to happen, but we are closer to our goals already — and I am incredibly excited to request a demo and move to the next phase.

Topics: workflow BPM business process management
4 min read

BPM Basics: Business Process Management 101

By BP Logix on Nov 28, 2018 9:54:25 PM

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BP Logix helps companies change the way they operate through business process management (BPM). View our resources on the BPM basics to find foundational business process management content to help get you started on your journey.

BPM Basics: What is Business Process Management?

According to BPM.com, an online resource for the business process management industry, the business process management definition is: “A discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries.”

What is Business Process Management to BP Logix?

What is BPM to us? We here at BP Logix think of it a little more simply: it’s the practice of refining business processes that will improve process efficiency and profitability. Really, it means is what it sounds like — identifying, improving, and maintaining processes within a business.

Passing a routine piece of paper to a co-worker is a business process. It’s when you establish rules and a method, either a manual method or technology-driven method, to govern how and when that piece of paper is distributed that you enter the realm of process management. That’s our specialty.

BPM Basics Resources

Get the BPM basics. View our resources below created to help you on your journey to finding the right solution for your business process improvement and process efficiency needs.

What is Workflow?

What is Process Improvement?

What is BPM?

BPM Vendors: Choosing The Right One

What is Digital Transformation?

BPM vs Workflow: Is There a Difference?

What is Workflow Management Software?

What is Case Management?

What is Workflow Automation?

Agile BPM vs Custom Coding

Benefits of BPM: The Value of BPM Software

What is Rapid Application Development (RAD)?

What is Enterprise Application Integration (EAI)?

What is Intelligent BPM (iBPMS)?

Digital Process Automation vs Business Process Management

BPM Use Cases & Workflow Automation Examples

Process Director


BP Logix offers Process Director, an innovative and powerful business process management and workflow software combining the power of process management with the flexibility and leverage of rapid application development—with no programming. Workflow software and eforms are just the beginning of digital app development.

Process Director BPM software combines the easiest and most efficient process management and digital process automation software in the industry with a rich set of workflow tools offering snap-in data integration, rapid prototyping and release, and comprehensive reporting and analytics.

Check out these BPM examples to see how our customers in every sector are successfully using Process Director to prepare and deliver transparent, end-to-end digital applications offering engaging customer experience, robust business process governance, regulatory compliance, and smooth, efficient operations.

An Award Winning Platform

BP Logix and Process Director have won awards for innovation and excellence from many prestigious organizations, both domestically and abroad. Our most valued recognition, however, comes from our customers who have achieved goals beyond those they had originally imagined through their partnership with us.

Process Director offers:
• Unsurpassed ease of use
• Rapid time-to-value
Rapid application development software

Topics: Uncategorized BPM software business process management
5 min read

Workflow Management Software Overview

By BP Logix on Nov 22, 2018 10:22:50 AM

 

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Why Utilize Workflow Management Software?

Every efficient organization wants to do more with fewer resources. Technology can be an enabler of these goals, but only if the tools used are accompanied with an effective foundation of processes that support business goals. And as organizations seek to go faster in today's hyper competitive and increasingly connected world, they are relying on processes to enable change, create sustainable growth, and help them adapt to changing business and technology conditions. Enter workflow management software.

When organizations apply process to their operations, they not only can improve how work gets done, but it also provides continuous insight into where improvement can be made. Ultimately, efficient workflow management software leads to cost reduction, worker productivity optimization, better engagement with customers, and even higher profit margins. Without process and workflow management discipline, human, physical, and intellectual assets cannot be effectively deployed to meet business goals. And if goals aren’t met, there’s no chance for an organization to grow and establish a repeatable, sustainable model for continued growth.

Much of this is because both as methodology and practice, business process management (BPM) and workflow management have been designed to bridge the efforts of IT and business units. Both are proven, effective methodologies for disparate teams to collaborate in order to achieve better business outcomes through the use of technology.

https://www.youtube.com/watch?v=HduhwGtEMKI

Process Director: A Different Kind of Workflow Management Software

Process Director's workflow management software is equipped with powerful features that provides organizations with the ability to manage, automate and report on their critical business processes. Workflow software is foundational component of “lean BPM”, and is integral in achieving not only automated, but also fully optimized, processes.

Managed through a browser, Process Director requires no programming expertise, thus enabling business or IT users to easily create and modify workflows according to their business needs and processes. Workflow software definitions enable organizations to capture and manage their business processes according to their own policies and procedures.

In summary, Process Director is a workflow management software that enables businesses to model their review and approval procedures, automate the process, monitor the results, and satisfy their business process management needs.

The Power of Low-Code Electronic Forms

Workflow Management SoftwareYour digital applications deserve a great user interface. Developing a flexible and responsive UI on your own used to demand lots of time, lots of programmers, and lots of money.

Not anymore.

Process Director empowers you to create beautiful reports, dynamic smart forms and electronic forms, and rich graphical dashboards—no code required. IT organizations are slashing their development backlog by utilizing Process Director’s fast, cost-effective workflow management software for building powerful user interface elements. Business units benefit from the ability to develop mock-ups or even fully-functional dynamic e-forms using their own “citizen developers”, thereby fusing the business’s intimate knowledge of the customer and the desired customer experience with IT’s strength in building essential rules, logic, and governance features, all backed by modern workflow tools.

Process Timeline™

Workflow Management Software and Workflow SoftwareProcess Timeline is a workflow engine with workflow automation technology that provides an easy way to compose, manage, and modify your business process. Key data, such as process duration and critical path, are available at a glance using a Gantt-style chart automatically produced and updated as your process is running. At the same time, Process Timeline is unmatched by any other iBPMS software solutions or any other workflow management software available.

 

Extensible Workflow Management Software

Workflow Management Software and Workflow SoftwareProcess Director offers these workflow management software capabilities to enable you to extend your applications with custom features:

  • A broad range of web services and REST APIs that can control virtually every Process Director action or access data, reports, or metadata
  • A comprehensive C#/ASP.NET software developer kit to create scripts, extensions, or custom tasks (available via the Process Director SDK)

Process Director workflow management software also enables you to insert custom logic at virtually any point in the life of a workflow. And you can do so without worry: we have a great track record of backward compatibility for SDK specifications, and that’s a tradition we plan on continuing.

Document Workflow Management Software

Workflow Management Software and Workflow SoftwareProcess Director offers a document workflow management system that empowers you to rapidly create filtered searches and tabular reports with a few keystrokes. Whether you want to review task lists, browse document folders, or search for a specific item, Process Director Knowledge Views within its workflow management software are easy to configure and even easier to use. And Knowledge Views aren’t only for display: you can export the results, automatically trigger processes, or even use the data to drive decision making in running forms, processes, or rules. If you’re looking for brilliant graphical reports, turn to Process Director’s Advanced Reporting component to produce colorful, real-time charts and graphs, suitable for interaction, email, or printing.

Web Based & Mobile Friendly Digital Transformation

Workflow Management Software and Workflow Software
The applications you create with Process Director are web apps: all you and your users need is a browser to view reports, submit requests, manage processes, etc. Any browser: all recent-release browsers on all major platforms (including iOS and Android) are supported. Your knowledge workers aren’t tied to their desks, and your applications shouldn’t be, either. Navigate Process Director’s responsive UI, create mobile-friendly interfaces for your own applications, and take advantage of native mobile BPM capabilities such as geolocation and photos—no app store download required. Just boarded a flight without WiFi? No problem: you can even take action via email. The tools that Process Director workflow management software offers enables you to do your work wherever you are, whenever you’re ready.

Application Integration and Workflow Management Software

Workflow Management Software and Workflow Software
Process Director-driven workflow applications don’t live in a vacuum. Most businesses today rely on a plethora of applications, information, and services, both within and beyond your datacenter. As an intelligent BPM platform, Process Director BPM and workflow automation software ties these disparate workflow and BPM applications together, making it easy for you to access, combine, and update information, whatever the source.

 

Topics: workflow workflow management BPM BPM software business process management
2 min read

BPM Solutions and Workflow Solutions

By BP Logix on Nov 21, 2018 9:13:58 PM

bpm-solutions-business-process-management-solutions

Process Director offers comprehensive BPM solutions including case management software and workflow automation software capabilities that enables both IT and business users to create robust business process management and workflow solutions to address a variety of business challenges. Whatever sector your organization occupies, and whatever your function within that organization, we invite you to join thousands of others who now rely on Process Director as their workflow and business process management solution.

Specifically, this BPM and workflow solution helps automate your processes, predict potential delays, eliminate programming and integrates easily into existing applications. If you want a business process workflow with eforms and reusable business rules and other workflow management software features but without programming, this is the BPM software and workflow solution for you.

Digital Transformation Solutions

Process Director workflow and business process management solutions powers digital transformation across the enterprise, providing an innovative, no-code/low-code platform for digital solutions connecting you to your customers, suppliers, employees, and stakeholders.

Learn More

Workflow & BPM Solutions By Industry

Process Director workflow and business process management solutions play a key role in helping organizations in sectors including Advertising, Education, Financial Services, Government, Healthcare, Manufacturing and other industries. View solutions by industry by scrolling over "Solutions" in the main navigation.

BPM & Workflow Solutions By Function

Process Director workflow and BPM solutions drives growth, reduces expenses, and mitigates compliance risk. Learn more about the business departments leveraging our advanced workflow and BPM solutions. View solutions by function by scrolling over "Solutions" in the main navigation.

Schedule A Free BPM Software Demo

Process Director is an award-winning low-code/no-code BPM software solution for building and operating workflow-driven business applications. Innovative and unique, Process Director is a business process management software that offers fast time-to-value, greater flexibility, and deeper insight into your business than any other workflow software or BPM solution. Schedule a live, interactive free BPM software demonstration of Process Director.

Topics: workflow BPM software business process management
3 min read

A BPM Company That's Customer-Focused

By BP Logix on Nov 14, 2018 8:13:03 AM


While it is true that BP Logix offers Process Director, a BPM software that enables IT and business users to deploy sophisticated, forms-based, workflow-driven apps in a fraction of the time and cost of traditional development — we are more than a BPM company. We think of ourselves as creative, nimble and flexible people who work hard to help customers solve their business process management software problems—so that they can build and sustain successful businesses. In short, we help customers achieve their goals and deliver results.

Our roots are in the software industry however we are involved in our communities, work in philanthropic and non-profit organizations, and write books. We are grateful to be a part of a BPM company that thrives on challenge and rewards creativity and innovation.

As evidenced by multiple awards for business, BPM software, business process automation software and process excellence, we are a BPM company that is also recognized as a key partner to customers across industries and geographies.

We hope that knowing more about us and our business process management software – and what we do for our customers – will be the reason to check us out further. And we invite you to start that conversation.

More About Us

BPM Awards - View our BPM awards. We are proud to be recognized for our successful customer implementations and technological achievements.

Press Releases - Our central area for all our press releases and the latest information regarding us and our products.

Media Coverage - Learn more about the latest industry news, media coverage and announcements from us.

BPM Success Stories - Learn more about our customer and their success stories.

BPM Examples - View use cases for specific industry verticals.

Tell Us Your Story

BPM-Company-That-Is-Customer-Focused
BP Logix is a BPM company that helps companies change the way they operate through business process management (BPM). We know process, and we have discovered that it is not merely the movement of a decision, document or action along a workflow. Rather, process is an always-changing and flexible way of thinking about, and applying, a better way of doing things. What things? The things that are important to you.

Successful BPM implementation with our BPM software comes from us knowing your story and recognizing how we can help you meet your goals. That knowledge allows us to partner with you so we can collaborate to change the fundamentals of your business.

You know what you want to achieve. Tell us your story so we can help you get there.

Schedule a Free Demonstration

Schedule a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: workflow workflow management BP Logix BPM software business process automation business process management
5 min read

Business Process Management (BPM) Overview: The What, Why & How

By BP Logix on Sep 20, 2018 9:31:01 PM

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What is Business Process Management (BPM)?

Business process management (BPM) is the practice of refining business processes that will increase process efficiency and profitability using modeling, business process automation, measurement and optimization of business workflows.

Why is Business Process Management Important To Your Organization?

As business managers, we're expected to embrace − and manage − change in such a way that our businesses grow (and do so with the least amount of disruption.) Business process management (BPM) can play an important role here. And this is especially true in IT, as often the most noticeable changes are the result of changes in software technology which, in turn, bring about improvements in the way people work.

IT departments are faced with both managing change and improving productivity. When information flow is manual and paper-based, IT has an opportunity to accomplish both goals.  There are many processes that are a part of the changes management wants to embrace that lend themselves to improving production and increasing productivity. Among them are:

  • Onboarding/offboarding and transferring employees
  • Ensuring access to applications and resources
  • Providing a secure approval process for processing requests
  • Coordinating requests across departments, facilities, vendors, and suppliers
  • Ordering and supplying software, hardware and equipment
  • Obsoleting or disposing of assets
  • Maintaining and accessing information for audits

The solution to these challenges resides with automating change control. Business process management software provides a consistent method for routing and tracking the flow of IT requests and information.

What is Business Process Management Software?

BPM software is software that enables organizations to improve process efficiency by monitoring, optimizing and automating their business process with data and analytics.

What Are the Benefits of BPM Software?

When you look at how business process management software and workflow software have helped companies achieve business process improvement, you may start to get eager to start reaping the benefits of BPM software and everything that comes with it such as improved process efficiency and productivity. Considering that companies are reporting a 75% reduction in data entry, and are 50% faster in making decisions is exciting.

How BP Logix Can Help


BP Logix offers Process Director, an innovative and powerful business process management software combining the power of BPM with the flexibility and leverage of rapid application development—with no programming. Workflow software and eforms are just the beginning of digital app development.

Process Director combines the easiest and most efficient business process management and digital process automation software in the industry with a rich set of workflow tools offering snap-in data integration, rapid prototyping and release, and comprehensive reporting and analytics.

Check out these BPM examples by industry to see how our customers in every sector are successfully using Process Director to prepare and deliver transparent, end-to-end digital applications offering engaging customer experience, robust business process governance, regulatory compliance and smooth, efficient operations.

What is iBPMS?

The evolution of BPM technology, like most technology, has happened quickly. Within the industry, we have seen great strides and early adopters have come along on that journey to see truly revolutionary advances. As more enterprises look to streamline business processes and build leaner, more efficient business models, so must BPM technology become more effective. Therefore, Gartner has recently introduced the concept of intelligent BPM (iBPMS).

Gartner defines iBPMS as platforms  with "capabilities such as validation (process simulation, including "what if") and verification (logical compliance), optimization, and the ability to gain insight into process performance have been included in many BPMS offerings for several years. iBPMSs have added enhanced support for human collaboration such as integration with social media, mobile-enabled process tasks, streaming analytics and real-time decision management."

BP Logix’s Process Director has been named to the Gartner Magic Quadrant for Intelligent Business Process Management Suites (iBPMS) for several years in a row.

What is BPMN?

In the year 2000, the Business Process Management Initiative, a group of individuals intent on promoting the concept of BPM, gathered together and created the ‘Business Process Model and Notation’, or BPMN. This tome, now over 500 pages, has been managed by the Object Management Group since 2004 and serves as the authority for Business Process Modeling Language (BPML) today.

Business Process Modeling (BPMN) vs Process Timeline


Process Timeline workflow engine is a business process modeling alternative that uses a newer modeling approach that is more advanced than any BPMN software. It is the executable model, not just a “view”, that provides business process automation solutions like:
  • Continuous critical path analysis
  • Predictive triggers
  • Earliest possible notice of potential future delay
  • High efficiency
  • Intrinsic parallel behavior

Common Deployment Options

Mobile BPM – The ability to manage workflows and business process with mobile devices

Cloud BPM– Cloud based BPM solutions are now established ways of delivering and working with software and applications. Going this route saves on infrastructure investment.

Social – A strategic BPM tool that focuses on customer engagement, customer service and customer retention within your workflows connected to social media channels.

On-Premise – Allows organizations to keep all of their workflow systems in-house.

Choosing The Right BPM Software Vendor

Choosing the right business process management software vendor takes a lot of time and research. To help you with that process we came up with four elements organizations may want to consider in relation to selecting the right product and fit within your organization.

An Award-Winning Solution

BP Logix and Process Director have won BPM awards for innovation and excellence from many prestigious organizations, both domestically and abroad. Our most valued recognitions, however, come from our customers who have achieved goals beyond those they had originally imagined through their partnership with us.

Process Director BPM software offers:

  • Unsurpassed ease of use
  • Rapid time-to-value
  • No programming

Schedule A Demo

BP Logix makes innovative and intelligent BPM software that drives digital transformation in organizations across North America and around the globe. Process Director, the company’s award-winning solution, is a powerful—yet easy to use—high-productivity, rapid application development platform for building, deploying, and enhancing digital applications. Contact us to talk to one of our software experts and schedule a demo today.

Topics: BPM BPM software business process management
2 min read

BPM Software and Customer Service

By BP Logix on Aug 8, 2018 6:56:49 AM

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Much has been made of the customer journey, of an organization providing for their customers’ needs, that reaction is a failure of anticipation. Onboarding an intelligent BPM software engine is often the best solution, allowing businesses to create applications that update and streamline their own processes, to the benefit of all.

That being said, choosing the right solution is only part of the journey. The organization in question must also consider the customer service behind the BPM software— the training program provided, the spectrum of services offered, and the customer care they expect to receive. Only with these amenities can a business expect to truly exploit the utility of the BPM software they spent so long researching. It takes receiving the best care to fully provide the best care.

The BP Logix Difference


BP Logix’s training, implementation and support services all share a single goal: the translation of your vision into reality. The applications you create are the solutions to your organization’s pain points and ambitions, and it is our goal to facilitate this journey from concept to creation. The comprehensive customer service we offer is just one of the reasons some of the world’s leading organizations trust BP Logix in supporting their digital transformation initiatives.

Our approach is to establish a close partnership with our customer. Taking the time to understand your company, market, and culture, we work with you to create a strategy that optimizes how Process Director BPM software will address both immediate and longer-term goals.

Our structured training program ensures that you move into Process Director BPM software with confidence. Our customer service ensures that you have a voice and a place to turn. Our technical support takes care of any issues along the way. That is the BP Logix structure for success.

How BP Logix Empowers Customers

• Identifies customers’ specific market needs and business goals.
• Accelerates business processes through integration with legacy, cloud, and hybrid applications.
• Creates new solution-based opportunities by embracing mobile, IoT, and cloud platforms.
• Drives customers’ digital transformation efforts through Process Director’s AI-enhanced predictive capabilities.

“BP Logix is very customer centric – they provide excellent service overall (pre-sales, sales, customer service, and technical support). Every time we need something and we reach to them they always respond promptly and help us resolve whatever issue we are having.”
-Chief Information Officer in the Services Industry

Request a Free Demo

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.

Topics: BPM BPM software business process management
3 min read

The Evolution of Case Management Software Solutions

By BP Logix on Jul 27, 2018 2:35:23 PM

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By now we know that business situations ranging from customer interactions to transactional exchanges are hardly the linear creatures of the past, and now require context and ongoing coordination. Because of this, case management software solutions have surged to the forefront as a natural replacement to the linear processes of yore. Cases involve actions by many different people, both inside and outside of the organization, with every action, message, response and document generated becoming a part of the whole. That being said, case management software solutions still face some issues around coordination, communication and the actions threaded therein.

Process Director BPM Software's Milestone Feature


With Process Director’s new Milestones feature, the goal of actionable communication within adaptive case management software solutions has now been achieved. Not only does Process Director’s Milestones feature allow you to define context within cases, as well as comment and collaborate around milestone events or conditions, it also gives you the power to train the milestone as an event itself, with the ability to drive process. With this, Milestones serves as a bridge not only between employees within a case, but also from the technical-to-business side and onward toward streamlining all-round best practices.

This is why BP Logix Process Director is the perfect fit for BPM and case management software solutions:
• Built on a formalized BPM and case management framework
No code/low code BPM interface allows for adaptive case management solutions, such as workflows, to be created by the user rather than developers.
• Multimodal run-time patters combining sequential flow style with both event-driven and time-driven execution.
• Automatically adapt and respond to incoming events and ad-hoc changes.
• Milestones component allows actionable communications that can also drive process

As well, the patented business process automation software technology, Process Timeline™, will allow you to:
• Know exactly where you are in the state of the case.
• Know exactly how much longer it will take for the case to be completed.
• Have clear vision into the compensating steps or remedial actions that need to be launched at any given time.

Analyst Nathaniel Palmer has this to say about Process Director’s Process Timeline: “What continues to set Process Director apart from its BPM and Case Management software competitors is the Process Timeline™ — an executable process model that presents a Gantt chart-oriented notation. The Process Timeline captures time as a formal process dimension in ways not possible with other models.”

The Trifecta Of Process Director’s Case Management Software Solutions

With a solid case management framework in place, and Process Timeline acting as a major dimensional enhancement, Milestones then finishes the trifecta to allow actionable communication to reach its pinnacle— giving your business the opportunity for stream-lined clarity within adaptive case management.

Request a Free Demo

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.

Topics: BPM BPM software business process management case management
4 min read

Automating Workflows: 3 Misconceptions To Avoid

By BP Logix on Jun 25, 2018 11:43:22 AM

automating-workflows

There may be some reluctance on the part of executives and stakeholders to implement workflow software for automating workflows within their organizations. That reluctance may be the result of either, 1) Existing habits and behaviors that are considered to be adequate, or 2) Fear. The former is actually more challenging to overcome from both an IT and business perspective, while the latter can often be addressed when an organization realizes how its business can become better, much better. It’s paradoxical to realize, too that fear is often what encourages people to hold on to old habits, thereby creating the mindset of, "If it ain't broke, don't fix it." Smart businesses are not fooled by that adage, however.

We are not suggesting that there is a tendency towards organizational status quo; it is easy to understand, however, that with the hope and promise of workflow automation software comes some stress relative to not knowing what the future might bring. The vision of a well-oiled organization making more informed and logical decisions that lead to optimal business outcomes seems quite achievable in a demo- or on a video. To arrive at that point, however, means   letting go of a lot of “trusted habits” and relying on something new and not as familiar. And it may be comforting to stick with what you know and how you currently work.

When an organization automates its workflows – and truly looks at how processes are currently being done within itself – there may be a period of both “reckoning” and discomfort. Ultimately, however, the benefits are huge. We have numbers to support these changes, and can point to customer successes. Before we can talk about the upside, however, we often find we need to address the misconceptions about automating workflows—and what it will and won't do.

3 Misconceptions of Workflow Automation

Some of the misconception given for postponing the move to a workflow automation environment for business process, app and project development look like these:

1. Automating workflows cannot replace the way we currently do business: Automating workflows may be disruptive at first, but you are probably dealing with daily disruptions in your current environment already, especially if you not have a centralized structure for your processes. If you are operating without an adequate workflow process, you   may already be unable to absorb the rapid pace required for your organization to adjust and adapt to changes in the market, your sector or as a result of what competitors may be doing. Using workflow methodology and a tool that supports your business processes will ultimately provide a more consistent environment for your business operations.

2. We cannot afford the time it takes to implement a new way of working: Beyond the benefits you will realize today, your business is built on investing for the future. While automating workflows requires implementing new software, investing in user training, and other organizational modifications, those upfront costs are necessary to ensure a more efficient and effective operating environment, long-term.

3. Our team doesn't have the skillset to do this:  If your team is accomplishing its ”work”, it is probably using some form of workflow. It may not be with a BPM software solution with the  workflow management software capabilities like Process Director, but there is some routing and decision-making that follows a prescribed order. So, yes, you already have workflow. You may need to learn a new way of identifying and prioritizing   after adopting a focused-on-workflow tool, but workflow is largely dependent on smart decision-making. If your team is being successful you are part of the way there! Using a tool like Process Director requires some change in habits, but is based on knowing how and when to move things, and in what direction. Your team has more skills than you may realize.

Change often brings with it some trepidation, however change control also becomes easier with a more visible path to success. The first step towards having a clear picture for automating workflows is recognizing how it could fit into your current business, then understanding how automating workflow could help your business in ways you may not have considered.

When we talk with you it is to learn about your concerns and fears, so we can understand your business. Armed with that information, we can provide a roadmap to using workflow effectively, and in a way that optimizes your existing workforce and habits.

Request a Demonstration


Process Director sets the pace for your BPM and digital transformation. Request a free  demonstration of Process Director and discover for yourself how this unique  BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or,  contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.
Topics: workflow automation BP Logix BPM business process management
3 min read

Business Process Management (BPM), IoT & AI Together Fuels Predictability

By BP Logix on May 4, 2018 7:09:43 AM

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The New Renaissance of Data and Business Process Management

In the long, long ago, in the before times, data was, once collected, considered relatively inert, amassed on clip boards and often relegated to dusty file cabinets to be forgotten or shredded. At the time, the tools had not yet been developed to utilize data’s true, practical possibilities. We were also not equipped to understand the breadth of data available in the world. Then we entered the digital transformation era. With digital transformation, the full potential of the internet of things (IoT) is blossoming, and this renaissance is changing the world of business process management (BPM).

BPM and IoT

Everything from mobile devices to vendor products to third-party-collected datasets are now swept into the BPM and IoT funnel. This communication deluge is increasingly intricate and expansive, but, when paired with Artificial Intelligence (AI), incredibly useful.

In today’s BPM, AI analyzes datasets to achieve that elusive element of control that has long been coveted by businesses: predictability. Accurate and consistent predictability requires tremendous amounts of data – the more that is fed into the AI algorithms, the more intelligent the processes become. And despite AI’s tremendous utility, without the data generated by the swath of connections that define the IoT, AI would be dead in the water.

Process Director Business Process Management Platform

 


Process Director’s integrated AI capabilities work in conjunction with the easily modifiable, highly parallel and time aware Process Timeline™ to provide the highest level of accuracy in predicting process behavior. That being said, it is Process Director’s ability to integrate internal and external datasets easily and from a plethora of sources that ensure the power of artificial intelligence.

 

Process Director enables you to:

  • Access built-in database connectors enable you to connect to and exchange information with your organization’s databases. Any data that can be accessed via SQL can be directly integrated. Common examples include ERP systems (for example, JDE/JD Edwards, SAP, or Microsoft Dynamics GP), HR applications, CRMs, and even home grown applications that store information in a database.
  • Import scanned images and the associated index data from your document imaging software
  • Monitor ETL or “dropbox”-style processes
  • Monitor your POP or IMAP email server (including Exchange, Lotus) for incoming email
  • Access BPM applications and services directly through a web services connector
  • Monitor social media comments, posts, tweets and events.

This is a sample of how Process Director draws upon countless datasets, including IoT devices, to derive the most robust dataset sources for AI analysis.

Give your organization the BPM tools to ride the ongoing waves of digital transformation with the intelligence of AI, the power of Process Timeline™, and the scalability of Process Director on your side.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique business process management platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM software business process management
4 min read

AI and BPM: Deep Connections and Broad Implications

By BP Logix on Apr 27, 2018 10:43:16 AM

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In every industry, businesses today are being swept up in the growing wave that is digital transformation. At the forefront of this movement is Artificial Intelligence (AI). Combining AI and BPM allows brands to deeply engage with and analyze their data, and facilitate a more interconnected and intelligent business architecture. Once considered a luxury, the current necessity of utilizing AI analyzed datasets is now undeniable in the business process management industry.

AI and BPM Conceptions

Popular conceptions of AI and BPM range from relatively simple data classification and analysis all the way to Skynet. No matter your outlook, simulating human decision making / perceptive skills finds innumerable practical applications within the BPM sphere. To remain competitive, businesses must strive to deepen the impact of their collected information. AI brings essential tools to this necessary goal.

Attainable and Crucial

In a 2017 Gartner report (“Applying Artificial Intelligence to Drive Business Transformation…” –subscription required), analyst Whit Andrews drives focus toward the CIO’s critical role in guiding their organization’s AI readiness and progression.

Digital business is already disrupting organizations. AI and machine learning will add to the disruption. By 2020, AI technologies will be a top-five investment priority for more than 30% of CIOs. They should be preparing their organizations to get the optimal return on that investment. They should understand what they're getting, and what they're getting into, with AI if they and their organizations are to be successful. Then they can orient the organization's thinking and practices toward exploiting AI's capabilities.

Combining AI and BPM is currently within the grasp of a wide range of organizations due to advances in algorithmic development and compute power. Now machine learning (ML) driven data analysis can be made available to enterprise businesses as well as to organizations who might have even a few years ago self-eliminated their involvement.

Introducing Process Director – Your AI and BPM Solution

 


Process Director’s Process Timeline™ workflow engine has long been unique – easily modifiable, highly parallel, and time-aware. Couple this predictive analysis with case management context and Process Director’s low code rapid development environment and you have the ideal BPM platform structure to instill an element of predictability into your business processes.

 

In v5, Process Director builds upon this robust platform by introducing powerful new AI capabilities, which serves to expand our already revolutionary predictive BPM technology. This ML and AI integration uses information far beyond past user performance. Everything from dollar amounts to submission types to document size – any data related to the process can be used to predict duration, thereby providing the highest level of accuracy when determining process behavior. As the number of processes increase, this continuous prediction only becomes more accurate.

Process Director’s powerful combination of AI and BPM technology also goes well beyond simple business process automation to fully utilize the capabilities of predictive analysis. Our ML algorithms run against historical datasets, including internal or external data (e.g. databases IoT, services and more), to catalog predictive outcomes. Process Director's workflow engine provides advanced machine-learning to make predictions in real-time, and continuously improves within this churn of input data and recorded results. These outcomes will drive your Process Director digital applications, controlling everything from the end user experience to the process itself.

The use cases for the convergence of AI and BPM technology in digital applications are massive:

  • Sales Process Automation: Predict the likelihood of a lead closing and alter the process in real-time
  • Contract Negotiation: Forecast the odds of approval and allocate resources appropriately
  • Customer Guidance: Based on historical user data, provide recommended actions to solve customer issues
  • Manufacturing: Predict production-halting mechanical issues before they occur
  • Loan Applications: Based on the amount, credit score, and type of loan, skip approval steps or indicate additional documentation that will likely be required
  • Academic Admissions: Based on an applicant’s GPA, location and degree for which they are applying, predict the likelihood of scholarship, acceptance or denial

Give your organization the BPM tools to ride the ongoing waves of digital transformation with the intelligence of AI, the power of Process Timeline™, and the scalability of Process Director on your side.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM business process management
3 min read

Free BPM Software Demo of Process Director

By BP Logix on Mar 5, 2018 2:21:07 PM

free-bpm-software

How BP Logix Works With Business and IT Users

There is a perception that some CIOs and IT Directors use Q1 to determine what they will buy in order to implement it by Q4. We know the reality, however, is that smart business people are always looking for BPM solutions to improve their businesses. Whether its Q1 or Q3, or any time before or after, they continue to seek to understand how to be more productive and efficient.

Change and flexibility are the basis for growth-minded organizations. And while change is inevitable, it cannot be totally disruptive. There are big changes (losing major customers, replacing key executives, market swings), and there are small changes (implementing a new accounting system, re-organizing functional teams). Some may be anticipated and, therefore, manageable, while ‘big change’ can impact the way you do business going forward. In either case, companies need to be prepared to deal with some level of disruption— yet keep the cadence of their business moving in the direction of their goals. Our free BPM software demonstration of Process Director keeps all of that in mind providing a customized experience based on your needs.

Put Thoughts of Business Change at Ease With a Free BPM Software Demo of Process Director


The ability to adapt to ‘business change’ is the backdrop for why we developed Process Director. BP Logix  customers certainly needed help managing their business processes, but they also needed to do so in an environment that adapted well to change— and, as a result, actually helped the company improve. You know what change means within your organization, but we would like to you to experience Process Director first-hand, to see how it aligns with your business needs. So how do we give you that experience?

When you sign up for a free BPM software demo of Process Director, we provide a customized experience. We view our demo as an opportunity to show what our product can do in the context of your organization. Our customers often tell us that our free BPM software demos are different than other vendors. They believe that we take time at the front end to understand your needs and environment — and to then show how Process Director might enable your business to be more efficient (and more adaptable to changing requirements).

An important element of Process Director that we like to show is its business process automation software technology with built-in predictive capabilities. We understand that business priorities can change rapidly and sometimes before you are completely prepared to deal with them. Process Director was designed to enable users to make ad hoc changes to meet changing demands. And, of course, these changes can be done by end-users, not programmers.

Our free BPM software demo provides insights as to how Process Director works —and gives you a feel for the ease with which you can make changes to address your organization’s specific needs. We can point to awards and validations from customers, yet understand that their story or situation may not be yours. What takes place in your group, division, and even across the entire company is unique.  And we appreciate that —which is why we customize our demo to make it reflect that uniqueness as much as we can. We often hear prospects ask, “Is it really that easy?” We would love for you to be the judge of that yourself.

Our free BPM software demo of Process Director is best way to experience it and truly understand the nature of what it can provide   — and to then map your challenges and needs to Process Director’s workflow management software functionality and capabilities. A list of what our product can do would take reams of paper.  Our free BPM software demo will allow you to see it live and will give you a realistic notion of where, and how, Process Director could fit in your department — or company. And, of course, it helps us to have a more substantive conversation about where you want to take your business.

Reviewing new products and evaluating vendors can be stressful and time-consuming. We’re not interested in the hard-sell; rather, we hope to begin a dialogue — a constructive conversation to learn about your business and your needs. We suspect you will see the BPM benefits in Process Director after you see it in action.

The right tool is always one that addresses your needs, but is capable of growing as you expand, change and innovate.

Schedule a Free Demo of Process Director

That is what your business does, and what we strive to deliver. Contact us to schedule your free BPM software demo of Process Director today!

Topics: Uncategorized workflow automation BP Logix BPM business process management
3 min read

Is Digital Business Right For Your Business?

By BP Logix on Feb 7, 2018 10:55:29 AM

Is-Digital-Business-For-You

What is a Digital Business

Digital business, as an entity, merges digitally transformative technologies, including the internet of things (IoT), artificial intelligence (AI), and the practice of iBPM, with the physical world. It breaks down of the barriers between digital and material to foster an interplay between the two. This merging results in an optimal user experience from both the customer viewpoint and from an infrastructure/back-end perspective.

Digital business, as a practice, is the ability to create business processes utilizing the resources now available, including people. This resource-based method facilitates constant interaction not only between technologies, but between users and technologies. Technologies can be anything from an IoT device, to a workflow or machine learning (ML) algorithm. Users can be anyone from an individual customer, to a back-end administrator or any other employee. The practice of digitally structuring an organization is to enable implementers to build a structure that not only has these elements working independently, but also directs a focused interweaving of these components to the benefit of all. We like to call these implementers “digital transformers”.

Is Digital Business Transformation Right For You?

Short answer: Yes.

But I am an enterprise level CIO of an already hugely profitable company, are you saying that I need to change my business practices?

Yes.

But we are a small hospital in a rural area, not a part of some huge network – do we need to pay attention to it?

Yes.

But I am a cobbler who lives in a yurt atop a distant mountain. I trade my shoes in exchange for yak milk and millet bread. Surely it cannot benefit me?

Okay…you and I will talk later.

But for almost all companies, digital business is at the heart of effective digital transformation, and a necessary evolution that you must make to remain competitive in today’s market, as well as to take advantage of the huge opportunities available.

Process Director BPM Platform

Digital business, as an entity, merges digitally transformative technologies, including the internet of things (IoT), artificial intelligence (AI), and the practice of iBPM, with the physical world. It breaks down of the barriers between digital and material to foster an interplay between the two. This merging results in an optimal user experience from both the customer viewpoint and from an infrastructure/back-end perspective.

Digital business, as a practice, is the ability to create business processes utilizing the resources now available, including people. This resource-based method facilitates constant interaction not only between technologies, but between users and technologies. Technologies can be anything from an IoT device, to a workflow or machine learning (ML) algorithm. Users can be anyone from an individual customer, to a back-end administrator or any other employee. The practice of digitally structuring an organization is to enable implementers to build a structure that not only has these elements working independently, but also directs a focused interweaving of these components to the benefit of all. We like to call these implementers “digital transformers”.

BP Logix’s Process Director is the ideal BPM platform for the digital transformer. It combines an easily modifiable and intuitive interface with a highly scalable, low-code/no-code, rapid application development environment. Process Director’s BPM application and workflow integration allows integrate internal and external datasets easily ensures that you have access to countless data sources, enabling you to create your ideal digital structure. After that, all you have to do is sit back and wait for the yak milk and millet bread to roll in.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM business process management
3 min read

IoT, Digital Transformation and The Customer Journey

By BP Logix on Feb 2, 2018 10:22:59 AM

IoT-Digital-Transformation

Back in the days of yore, when the good people of Widget Corporation closed a sale on one of their widgets, that was the end of the sales experience. They would stand at the door as it closed, waving with one tanned hand at the retreating form of their customer and smiling their megawatt salesperson grins, as person and widget retreated into anonymity. And then came the digital world and with that  the Internet of Things (IoT) and digital transformation.

In today’s Widget Corp. there is no such end point. Since the advent of the Internet of Things (IoT), a door bell is no longer just a door bell – it is a surveillance device with personalized tones and lights. A watch no longer only tells time – it monitors everything from your heart rate and sleep cycle to your steps throughout the day. At this point, even your typical refrigerator has the inside scoop. Inside these widgets are vast arrays of sensors and monitors that generate and gather data for the benefit of both the customer and organization that sold the widget. This allows a feed of information that is continuous, responsive, and, in many cases, transformational.

AI, IoT and Digital Transformation

Just as one cannot speak of digital transformation without acknowledging the role of artificial intelligence, so it goes with the IoT and digital transformation. After all, how else are these massive amounts of algorithmic data that AI analyzes being retrieved? Today’s devices not only report back with data, but are increasingly interconnected as well. This living data opens the doors to rich and creative possibilities in regard to AI – and never has a customer journey been more immediate, responsive or nuanced.

This leads to high demand customers, conditioned by the two prongs of IoT and AI, and their uniter: digital transformation. Today’s satisfying customer journey is a cocktail of positive touch points, individual attentions, predictive analytics, historical data mining, and this is only from their water meter!

If you are still acting like the Widget Corporation of the past, then your customers will suffer for it. It is inevitable that you will lose them to a competitor who has implemented platforms that treat them with the immediacy and individualized attention to which they’ve become accustomed. The first step toward achieving this goal in your organization is to drag your business from the dark ages with a BPM platform that can act in a similar function – by providing a workflow solution that has the integration capabilities to support this new world of the IoT and digital transformation.

IoT and Digital Transformation Solutions

Enter Process Director BPM platform - to ensure that your business operations are optimized, Process Director is an IoT and digital transformation solution that provides built-in BPM application and workflow application integration with many third-party and in-house applications and databases. The application integration connectors can be called based on different events in the system, including when a step starts in a workflow, when a business rule is evaluated, or based on an event or a Smart Form.

Process Director intelligent BPM offers cloud based single-tenant and multi-tenant deployments, which provides flexibility for both small and robust business requirements. Because BP Logix Process Director gives key insights into each behavior of the process, it can take direct action.

For example, if a future task is in danger of running late, the system can notify the process owner. This way, the case manager or other responsible party can address the issue at the soonest possible opportunity. Process Director BPM software is flexible, allowing ad hoc and improvisational tasks to be added to a process or dynamically linked via rules or established predecessors.

Process Director from BP Logix offers BPM and digital transformation solutions will empower your organization to do more and get better results, all the while experiencing a more consistent and personalized user experience. Contact us today to schedule a demonstration to get a customized in depth look at how Process Director can help solve your IoT and digital transformation needs.

 

Topics: BPM software business process management digital transformation
3 min read

Agile BPM (Agile Business Process Management) vs Custom Coding

By BP Logix on Dec 27, 2017 1:36:15 PM

Agile-BPM-vs-Custom-Coding

Business operations are constantly changing due to market conditions. With constant change, there is the need for businesses to continually improve the processes and workflows that power the organization in order to stay ahead of the competition. As a result, companies these days are relying on software to not only improve process efficiency but also to streamline business processes so they might capitalize on this competitive advantage. Having the speed and fluidity to absorb the necessary business operations changes that inevitably occur in a volatile economic climate will do nothing but impact the bottom line positively. When it comes to organizations adapting to change, is there a difference when they rely on custom coding their upcoming software solutions and systems versus using an agile BPM (agile business process management) software solution?

Custom Coding Solutions

In the pursuit of the ideal solution to fit their business requirements, many companies come to the erroneous conclusion that updating their current software with custom coding is the only answer. Only on the other side of their decision do they realize that every change, every clarification, and every idea sends them right back to square one of their system development life cycle (SDLC).

Enterprise IT has evolved into an expensive monument to the rigid over-specificity of its business parameters, and the mountains of custom code that remain aren’t flexible and can be incredibly resistant to change.

Agile BPM (Agile Business Process Management) Solutions

Agile BPM (agile business process management) solutions deliver results and value today, even when market conditions change. It puts business process management in the hands of business users by allowing them to have immediate access to BPM tools. This enables them to drive process automation, be approachable from different perspectives and launch short-term timelines that delivers fast ROI. These agile BPM solutions provide new ways of viewing reports and the status of workflows along with improving process-related visibility. It works for not only linear processes but also for all other business processes that don’t necessarily fit into the flowchart model.

Process Director BPM Software


Organizations should never be comfortable relying on custom coding to provide the flexibility and reusability offered by a low-code BPM/no-code BPM solution like Process Director. Process Director is an agile BPM solution that provides a common model and a rapid application development software that liberates your organization from expensive, single-use programming solutions and inflexible, single-purpose packaged applications. When you develop and deploy digital business solutions using Process Director, changes and enhancements are a snap—and you won’t need those rare and expensive programmers to make them.

No matter which way you cut it, custom coding with code rewrites will always be slow, costly, and hyper-specific—and in the era of digital transformation, cumbersome architecture will keep your organization from moving forward. Are you ready to see how an agile business process management software like Process Director can help your organization become more flexible to changing market conditions and business operations? Contact us or schedule a demonstration today to learn more.

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Topics: BPM BPM software business process management
4 min read

Case Management Software: The What, Why and How

By BP Logix on Nov 29, 2017 3:16:34 PM

Case-Management-Software-BP-Logix

What is Case Management Software?

Case management software pulls together processes, data and rules and actively assesses, coordinates, and plans every aspect of a given case ultimately working toward time-based goals. For our purposes, a "case" is a group of processes, transactions, or responses that define a complex activity, and which can be tracked over a period of time. A case usually involves actions by many different people, both inside and outside of the organization. Every action, message, response, and document generated during this complex activity becomes part of the case.. To further illustrate what a case could look like, consider these examples:

  • A case manager is in charge of complaints at a cable company
  • A case manager works for companies providing assisted living services to determine and meet the needs of a client with special needs
  • A case manager oversees orders at a factory

Because most cases are complex, meaning there may be a number of processes launched sequentially or in parallel, it usually requires the work of several people.  These processes sometimes can't be predetermined and could cause delays in the overall case or business event. For example, one person may need to determine a time line for everyone involved and inform those same people of new developments while another person makes sure all documents are signed and shipments are sent and received. Even if there is only one person with the title of "case manager" assigned to a specific case, they almost always have others who work with them to achieve results.

Why Case Management Software is Important to Businesses?

Like practically everything else in the 21st century, modern management has been made easier thanks to the right computer software. Case management software puts the necessary information where you need it and when you need it so that you don’t have to concern yourself with the process as much as you do the critical steps required for the case.

Case management software is often used for time tracking, deadline setting, document management, billing, estimates, and keeping a database of relevant information including contact information among other things. This software can take the place of other software, like CRMs and enterprise document workflow solutions, giving you one program that covers all the bases.

Adaptive case management software allows businesses to be more organized by increasing accountability and communication among teams and between departments. This ultimately allows business processes to run more smoothly and efficiently.

How Process Director BPM Software Works as a Solution


Process Director BPM software by BP Logix is an extremely easy-to-use solution. And we aren’t just saying that.

Our BPM software does not require that you have any programming experience. Its interface is very intuitive, allowing you to quickly and effortlessly tailor the entire process to a specific project. It really does pay for itself in little time.

Process Director's Process Timeline is an advanced BPMN modeling and business process automation software that provides time-based analysis with the most updated charts and data. This in turn helps users:

  • Where they are in the case or business event
  • The amount of time it will take the overall case or business event to be completed
  • Any steps or remedial processes that need to be started at any given time

Since much of the heavy lifting is covered by the software, more time is freed up for you to get more done in a smarter and quicker way. Put simply, Process Director simply makes a case manager’s job easier.

Process Director has received critical acclaim from analysts in a variety of industries, but we feel this statement from a BPM.com report sums it up nicely.

“It is entirely fair to say that in many ways and areas of capability, market expectations have evolved in the direction where Process Director has already been. This is certainly visible with Process Timeline, which beyond the time-based dimension supports the multimodal run-time patterns required for Case Management, combining sequential flow style with both event-driven and time-driven execution, as well as checklists and ad hoc activities.”

Don't get hung up on the BPM vs case management software differences. You can have both with Process Director BPM software. If you are a case manager interested in BPM and workflow tools, consider Process Director. Contact us for your own free BPM software demo.

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Topics: BPM BPM software business process management case management
3 min read

Electronic Forms Management Software

By BP Logix on Nov 5, 2017 9:39:00 AM

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What Are eForms?

To optimize the processing of many kinds of information, most organizations have implemented some number of electronic forms (eForms) since they easily integrate with back-end repositories, are flexible, and eliminate errors that result from paper forms. Additionally, electronic forms can be easily adapt to initial business requirements, then updated as the requirements change. We all recognize that the information that goes into a form is dynamic. As a result, at some point it will need to be updated. eForms and electronic forms management software allow you to manage the entire lifecycle of the form , as well as the data that is contained within it.

The Struggle With Paper Forms

One might be surprised at how many organizations (even progressive, innovative ones) handle forms. Indeed, despite many advances in technology, there is still a job market for data processing “inputters” and filing experts. We have worked with companies who continue to store vast amounts of paper forms, all of which contain data that’s important to the company operations. Imagine what it takes to get those paper forms reviewed, signed, delivered and filed. Then, consider what happens when someone needs the information from those forms when they are stored in a file cabinet in some remote location. It makes me think of the final scene in Indiana Jones where the tablets on which the Ten Commandments were chiseled, are sent to a cavernous warehouse, likely to be lost forever. That makes me, as a BPMS software evangelist, shudder with horror.

Businesses create, distribute, manage and secure ever-increasing amounts of information, all of which is crucial to daily business operations. The vast majority of that information is dynamic; it is constantly manipulated, validated and reviewed as part of regular processes. Decisions are made based on this information, and it is essential that the right users have access to the data that is most relevant to them.

Why Is Electronic Forms Management Important For Your Organization

Why do we emphasize forms so much? As one component of business process management (BPM), electronic forms and electronic forms management software are a basic necessity. First , they provide the most elegant and precise way of capturing data. Second, they provide a format for communicating data to other users.  Third, automating forms provides dramatic time savings. Routing paper forms from person to person within an organization, sometimes across time zones and geographies, can take days – or weeks. Using electronic forms , data can be reviewed, commented on and approved in a fraction of the time.

Process Director Electronic Forms Management Software

Process Director's eForms are web-based forms that can be easily developed , as they are based on a Microsoft Word plug-in that is familiar to most users, whether technical or otherwise. Those forms can then be published, and made available to users who access them from their browsers. Our thinking is that easy creation of eForms and efficient electronic forms management software means that document workflow, routing and oversight of those forms actually enhances the processes they are a part of. With Process Director, process owners can create and manage eForms of almost any type without requiring coding. That’s truly the case, as our happy customers can attest.

We know that the people who benefit most from the data in forms are the business managers who need to make decisions based on that information. With that in mind, we have given Process Director's electronic forms management software a flexible, yet powerful, graphical user interface that allows managers to control the behavior of forms and designate the routing flow they should take. This can be done all according to defined business procedures and rules.

Review and approval of forms also becomes very efficient. One of our customers recently told us that she had three people review and approve one form within one process in five (yes, 5!) minutes. That same form and process took weeks prior to automating it. How much more effective, then, is that process? It goes without saying.

And, by the way, since there is an underlying workflow, email alerts are sent automatically to notify users when there are forms waiting for them review, approve and/or address.

Request A Demonstration

BPM software provides an actionable format for collecting, delivering and managing information. Electronic forms and electronic forms management software enhance decision-making ,ensuring that leaders and managers within the organization are more and better informed. Isn't this what you want for your company?

Learn more:
Topics: workflow automation BP Logix BPM business process management
2 min read

BPM Implementation Success Key To The Bottom Line

By BP Logix on Aug 25, 2017 3:37:46 PM

bpm-implementation

We have long been advocates of BPM implementation as part of an overall approach to creating smarter and more efficient business operations. Our customers agree— and tend to frame that more succinctly: they seek methods and tools to help them improve profitability and business agility.

It also goes without saying that if BPM implementation cannot provide demonstrable benefits to the bottom line, it has no place within a forward-looking enterprise. Not everyone in every organization, however, obsesses about cost savings though. IT, for example, may just want to get things done faster — or with fewer obstacles. Purchasing might want to ensure faster sign-offs and approvals on requisitions and invoices. And HR certainly wants the employee onboarding process to work as smoothly and effortlessly as possible.

With BPM implementation, benefit of using workflow software is that the workflow tools create a more efficient path, companies not only get their tasks done sooner — but also contribute to a more financially responsible environment. Their efforts, aided by workflow tools and BPM technology, save money and foster a more productive working situation. Once established, the expectation is that repeatable processes open the door for continuous improvement —and a new mindset begins to take over throughout the company.

The point at which BPM implementation makes a demonstrable impact from BPM software and workflow software is observable happens very quickly— and is sometimes almost immediate. With many of customers, implementing our BPM software solution, Process Director means using eforms software, workflow and business process management software for the first time. Beyond the initial learning curve, customers typically find that there is huge value to be derived from changing even the simplest task. When data entry is an automated (rather than manual) function, we have seen as much as a 75% reduction in the duplication of data. When routing is automated, we have seen a 60% (or faster) turn-around in responses.  With the proper BPM implementation, changes like that translate into significant changes to the bottom line. This is the kind of thing that serves almost all stakeholders: lines of business managers see more productivity, IT sees less manual work, HR experiences uniform dissemination of information and faster onboarding and finance and purchasing recognize validations of purchases.

One of the reasons that workflow software and business process management (BPM) software can be mapped to cost savings is because of the transparency they provide. We have customers who, prior to using Process Director BPM software, could not place the location of a document during its approval routing, and did not know when to expect a business action to be completed. By employing our BPM technology and adhering to our defined business rules engine, actions can now be automated and status becomes very visible. That visibility means that goals and deadlines can be applied and met. That, in turn, leads to scheduling and planning according to whatever schedules (quarterly, yearly, by-project, by team) the company wants to use.

With the added level of visibility comes the ability to review and analyze outcomes. Knowing where things tend to stall, and where there is room for process improvement enables the business to continuously improve and optimize its actions. Similar to a post-mortem, this allows a team to identify areas that can benefit from being modified or changed — and can bring together the players that will help them achieve their goals. This can be done concurrently with an eye towards efficiency and profitability, knowing that "profit" comes in many forms.

BPM implementation does not deliver results as independent “things.” With a defined strategy for implementation, an understanding on KPIs, and recognition of how to use resources effectively, Workflow and BPM implementation deliver significant value — value that will profoundly impact an organization’s bottom line.

Topics: workflow automation BP Logix BPM business process management
2 min read

BPM vs Custom Development

By BP Logix on Aug 12, 2017 4:13:00 PM

bpm-development

Programmers: I love 'em. In fact, I was one, many years ago, when the Internet was a friendly place where everybody knew your hostname. In those days, if you needed a computer to do something, you hired a programmer for software development. Off-the-shelf BPM software development was limited to the most very basic commodity tools, such as word processing. Not only was locally developed business process management software the default choice, companies viewed their home-grown custom applications as a competitive advantage. I recall one very large firm in the early 90s that even wrote its own programming language because, well, I guess none of the dozens of existing languages quite fit the bill.

But, as my (remaining) gray hair can attest, things change. Companies today regard expense reduction as a key driver, and most CIOs recognize that custom applications should be the exception rather than the rule. Programmers still have an important contribution to make, but for BPM vendors, creating solutions that can be leveraged by more than just one company.

Business process management is an important part of this fundamental trend, because there can still be a mismatch between the features of off-the-shelf applications and the very specific needs of a given business. BPM solutions act as the glue that fills these gaps, taking data from one or more systems, pushing that data through a process, and updating other systems as appropriate.

Thus, the real leverage of BPM software is found in its ability to combine proprietary processes and data with off-the-shelf applications. However, that leverage is weakened considerably if the business process management solution itself requires custom development, and all the overhead that goes along with it. That is no doubt why virtually every RFP or requirements list I see specifies that little or no programming should be needed to implement any proposed business process management solution.

Happily, there's one industry that still needs programmers, and is likely to continue to need them for quite some time to come. Of course, I'm referring to the business process management software industry, and that's one reason I'm so glad to be a part of it.

Topics: BP Logix BPM business process management
2 min read

Business Process Management Software (BPM Software)

By BP Logix on Jun 14, 2017 12:09:51 PM

bpm-solutions-business-process-management-solutions

Process Director Business Process Management Software

Process Director business process management software is designed to support the multiple processes that make a business run. It works to improve workflow processes by automating, reducing redundancies and outdated practices, streamlining document based procedures and more. Agile BPM software like Process Director can meet specific needs unlike enterprise software of old, making it the new solution for a variety of applications to increase businesses’ bottom lines.

Intelligent Business Process Management Software (iBPMS)


In the past, BPM technology was little more than process automation. Process Director is an intelligent BPM software that is revolutionizing processes and making it easier to adapt to both large and small scale uses, making it more assessable than ever before. Less expensive and more flexible than in the past, business process management software is innovating the way business is being done through:

Business Process Automation: The process of automating redundant tasks removes redundancies and increases efficiency for better output.

Social BPM: Social media can make or break credibility with today’s consumer. Social BPM watches consumer behaviors and takes specific actions to provide more dynamic online engagements.

Mobile BPM: BPM software is ever expanding through the use of apps. Rapid app development means solutions for field workers to reduce lag time and increase consistency.

Electronic Forms: Create consistent data entry and rules around who can access what information, for a more robust and useful knowledge base. For example: Memphis Light, Gas & Water.

Analytics: By creating benchmarks to track and adjust, managers can be more predictive and responsive to data driven information and make better decisions.

Simple Integration: Web-based software means it is easy to access from anywhere and reduces the risk of on-site back-up failure. Integration between enterprise software is easy to integrate and reduces the need to learn new software.

Alerts and Rules: Automating linear and complex processes with rules and alerts keeps things moving forward without “babysitting”. Approval processes become easier to manage and paperwork isn’t lost or buried in a desk in-box.

Rapid Application Development: Easy to use forms, dashboards, reports and more can all be created quickly through rapid app development, without coding.

Compliance and Security: Document workflow management allows you to stay compliant and organized by storing, securing, managing and searching content across multiple arenas of business. User permissions allow tracking, security and collaboration.

Process Director Award Winning BPM Software

BP Logix is proud to offer Process Director BPM software. Award winning, customer focused and agile, Process Director BPM is ready to take your business to the next level. Process Director is also in the Gartner Magic Quadrant for Intelligent Business Process Management Software (iBPMS).

Ready to learn more? Contact us today or schedule a free demonstration to learn more about how our iBPMS can support your objectives.

Topics: BP Logix BPM BPM software business process management