What is Process Improvement?
If you are looking for a one-time fix, then process improvement is not going to cut the mustard. Rather than a magic bullet, process improvement is a systematic, ongoing, and iterative methodology. After each round of improvement, an analysis and reevaluation occur before the next round, the results of which should be improved quality in whatever area is being targeted.
BPM platforms have facilitated process improvement by enabling businesses to design applications and automate processes that would otherwise be less efficient, less timely and less customer-focused. The concept behind low-code/no-code rapid application development is to allow those who have knowledge of their company’s culture, best practices, and ambitions to take the reins in creating applications to benefit their department and, in turn, their organization. If process improvement is an ongoing experience, then it follows that ongoing changes must occur within the applications themselves. This necessity for change means the platform upon which these processes are being structured must be nimble and intuitive enough to facilitate constant improvement.
One Step Beyond Other BPM Platforms
Process Director has emerged from the pack as a leader in process improvement with its combination of rapid application technology, predictive analysis and its unique process workflow engine, Process Timeline™. Process Timeline frees you to express your journey in the most natural way possible: by listing the steps along the way. Any part of your process can respond to any event, deadline, action, or condition. Anything that can happen in parallel simply…happens. There are no more head-scratching design sessions spent trying to figure out which things can happen at the same time, and which cannot. Finally, Process Timeline makes collaboration between IT and the business transparent and easy.
Process Director: Predictive and Intuitive
In addition to these innovations, Process Director 5.0 augments Process Timeline with new BPM AI -capabilities. The powers that be say that if you are reacting, it is already too late. Process Director’s machine learning components augment Process Timeline’s predictive analysis, using virtually any kind of information—document length, repair history, even Big Data streams generated by Internet-enabled devices (IoT)—to predict process behavior.
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The use cases for the convergence of AI and BPM technology in digital applications are massive:
• Sales Process Automation: Predict the likelihood of a lead closing and alter the process in real-time
• Contract Negotiation: Forecast the odds of approval and allocate resources appropriately
• Customer Guidance: Based on historical user data, provide recommended actions to solve customer issues
• Manufacturing: Predict production-halting mechanical issues before they occur
• Loan Applications: Based on the amount, credit score, and type of loan, skip approval steps or indicate additional documentation that will likely be required
• Academic Admissions: Based on an applicant’s GPA, location and degree for which they are applying, predict the likelihood of scholarship, acceptance, or denial
Schedule a Free Demo
Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.