More than any sector, hospitality engages with the changing needs of modern, connected customers, partners and colleagues. Modern standards necessitate going beyond simply reacting. Working with a hospitality software equipped with BPM tools that allow for clear, comprehensive views of constantly evolving situations is now required to provide today’s expected level of service. The anticipation of needs, and prediction of upcoming issues is the current marker of success not only for customer case management, but also, and just as importantly, wider operational excellence.

To do this, the digitally transformative service organization requires an intuitive BPM workflow engine that pulls in robust hospitality software functionality, allowing for constant communication and clarity within the asynchronous nature of today’s workflow, as well as providing tools to anticipate occurrences.

Process Director BPM Platform As A Hospitality Software Solution

Whether your challenges are in food and beverage, travel and tourism, or accommodations, BP Logix’s BPM platform Process Director gives you the functionality you need by combining hospitality software oriented applications with case management and predictive analytics, to align your initiative and make your vision a reality.

Process Director BPM and case management solutions include:

Integration: Fully integrated, out of the box, into the Process Director environment. No additional options to purchase; no additional components to learn.

Reporting: Sophisticated case-aware applications and reports.

Documents:  Document workflow management features include configurable case folders for fast access to all case-related processes, documents, and data.

Import: Automatic (batch) or drag-and-drop import of documents and data into appropriate case folders.

Time: Multimodal run-time patterns combining sequential flow style with event-driven, time-driven, and decision-driven execution.

No coding:  A low code / no code BPM platform designed from the ground up for the “citizen developer”: users do not need to be programmers to build rich, responsive digital case management applications.

Migration: Built-in BPM application integration and migration tools, enabling users to add case management solutions to existing Process Director BPM applications and workflow applications, quickly and easily.

Process Timeline: The easiest and fastest way to configure and deploy the predictive, alert processes that lie at the heart of your digital business.

Request a Free Demo

If you are in the market for robust hospitality software then request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our public sector workflow solutions have helped our customers conquer their digital challenges.

Public sector agencies stand before changing times – a public who is increasingly connected and require the same of their services, constantly shifting regulatory and compliance demands, and pressure to reduce costs while improving services. Whether your challenges are in cities, public healthcare, government services, security or justice— your agency’s digital transformation goals depend on engaging with public sector workflow that can translate your challenges into operational excellence.

From patient records to property assessment, Process Director’s public sector workflow management solution offers a unique Milestones component as well as predictive analysis making it a leader in adaptive case management by: incorporating the element of time into your cases, threading comments throughout actions and events to collaborate, and easily building highly scalable, integrated cases.

In the field, Process Director’s mobile inspection software empowers employees to take, tag, time-stamp, and location-stamp site photos as well as capture live customer signatures whether they are on or offline.

And of course BP Logix understands that security is a foremost priority when it comes to public sector workflow solutions. Use us in applications requiring FIPS approved standards and protocols for the protection of sensitive information. We also conform our security approach to the Microsoft Security Best Practices for Azure Cloud.

More on Process Director’s Public Sector Workflow Solutions

• Work online or offline
• Increase productivity of employees in the field
• Take, tag, time-stamp, and location-stamp site photos
• Eliminate data re-entry, transcription errors
• Capture live customer signatures
• Deploy for any use case: municipal, industrial, and more

Process Director is built on a formalized BPM and case management framework that enables:

• No code/low code interface allows for case management solutions, such as workflows, to be created by the user rather than developers.
• Multimodal run-time patters combining sequential flow style with both event-driven and time-driven execution.
• Automatically adapt and respond to incoming events and ad-hoc changes.

Process Director’s business process workflow automation software technology, Process Timeline™, will allow you to:

• Know exactly where you are in the state of the case.
• Know exactly how much longer it will take for the case to be completed.
• Have clear vision into the compensating steps or remedial actions that need to be launched at any given time.

Process Director is equipped with Governance, Risk and Compliance Solutions and can assist your agency by:

• Tracking and reporting on document approval history
• Maintaining a consistent, documented process methodology
• Enforcing full accountability for all actions taken in the course of a process
• Reducing paper handling and manual routing, eliminating errors
• Preventing productivity problems due to lost or mishandled documents
• Providing easy-to-use and easy-to-access auditing functions that enable fast, accurate response to audit inquiries

Request a Free Demo

Request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our public sector workflow solutions have helped our customers conquer their digital challenges.

The capacity of today’s deeper low code/no code BPM platforms is practically limitless, combining targeted applications with simplicity and speed of execution. Process Director is at the forefront of these platforms, with its highly scalable, highly intuitive structure. Our BPM platform enables those with knowledge of their own departmental or organizational pain points to take the reins in designing and launching solutions. The ease of building business process management solutions with Process Director’s low code/no code BPM structure translates not only to a better initial end application, but also to an application that can be changed, and re-changed, as the customer journey or business goals shift. This flexibility of purpose is a necessity for a digitally transformative business model.

While there are many low code/no code BPM suites on the market today, none of them combine the capacity and simplicity of Process Director. In an effort to offer the most competitive utility possible, other platform providers often get caught in the trap of pasting together their bells and whistles, resulting in a solution that, in the end, resembles Quasimodo. Process Director’s many workflow tools and features integrate organically into the overall structure, allowing the implementer to seamlessly incorporate robust utility into processes and applications without losing his or her way.

Another benefit of the low code/no code BPM environment is the autonomy it grants. Rather than being dependent on an already over-burdened IT department’s programmers, Process Director enables an application to be created quickly and accurately by citizen developers—often the very people who will be overseeing the application’s performance. Read below for more features and benefits that Process Director BPM implementation will provide:

Benefits of Process Director’s Low Code/No Code BPM Platform

• Imagine your organization delivering its own rich digital applications, on any platform, before your competitors have laid down the first thousand lines of code.
• Imagine saving millions on expensive technical staff, incompatible packaged applications, and maintenance of obsolete code.
• Imagine providing straight-through processing and visibility all the way from your customers to your suppliers, while at all times guaranteeing compliance, accountability, and security.

Key Benefits of Process Director

• Improved Efficiency: Improve process efficiency by reducing paper handling and manual routing; eliminate errors and improve the lifecycle of document, content and forms processing.
• Easy Automation: Take advantage of Process Director’s easy graphical tools to transform new and existing processes into powerful automated workflows.
• Enhanced Regulatory Compliance: Ensure a robust GRC (governance, risk, and compliance) posture using Process Director’s strong authentication, authorization, and audit capabilities.
• Reduced Errors and Miscommunications: Email notifications, dashboards, and process intelligence reports ensure you stay on top of every step of every process.

Schedule a Free Demonstration

Schedule a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

In every industry, businesses today are being swept up in the growing wave that is digital transformation. At the forefront of this movement is Artificial Intelligence (AI). Combining AI and BPM allows brands to deeply engage with and analyze their data, and facilitate a more interconnected and intelligent business architecture. Once considered a luxury, the current necessity of utilizing AI analyzed datasets is now undeniable in the business process management industry.

AI and BPM Conceptions

Popular conceptions of AI and BPM range from relatively simple data classification and analysis all the way to Skynet. No matter your outlook, simulating human decision making / perceptive skills finds innumerable practical applications within the BPM sphere. To remain competitive, businesses must strive to deepen the impact of their collected information. AI brings essential tools to this necessary goal.

Attainable and Crucial

In a 2017 Gartner report (“Applying Artificial Intelligence to Drive Business Transformation…” –subscription required), analyst Whit Andrews drives focus toward the CIO’s critical role in guiding their organization’s AI readiness and progression.

Digital business is already disrupting organizations. AI and machine learning will add to the disruption. By 2020, AI technologies will be a top-five investment priority for more than 30% of CIOs. They should be preparing their organizations to get the optimal return on that investment. They should understand what they're getting, and what they're getting into, with AI if they and their organizations are to be successful. Then they can orient the organization's thinking and practices toward exploiting AI's capabilities.

Combining AI and BPM is currently within the grasp of a wide range of organizations due to advances in algorithmic development and compute power. Now machine learning (ML) driven data analysis can be made available to enterprise businesses as well as to organizations who might have even a few years ago self-eliminated their involvement.

Introducing Process Director – Your AI and BPM Solution

In v5, Process Director builds upon this robust platform by introducing powerful new AI capabilities, which serves to expand our already revolutionary predictive BPM technology. This ML and AI integration uses information far beyond past user performance. Everything from dollar amounts to submission types to document size – any data related to the process can be used to predict duration, thereby providing the highest level of accuracy when determining process behavior. As the number of processes increase, this continuous prediction only becomes more accurate.

Process Director’s powerful combination of AI and BPM technology also goes well beyond simple business process automation to fully utilize the capabilities of predictive analysis. Our ML algorithms run against historical datasets, including internal or external data (e.g. databases IoT, services and more), to catalog predictive outcomes. Process Director's workflow engine provides advanced machine-learning to make predictions in real-time, and continuously improves within this churn of input data and recorded results. These outcomes will drive your Process Director digital applications, controlling everything from the end user experience to the process itself.

The use cases for the convergence of AI and BPM technology in digital applications are massive:

• Sales Process Automation: Predict the likelihood of a lead closing and alter the process in real-time
• Contract Negotiation: Forecast the odds of approval and allocate resources appropriately
• Customer Guidance: Based on historical user data, provide recommended actions to solve customer issues
• Manufacturing: Predict production-halting mechanical issues before they occur
• Loan Applications: Based on the amount, credit score, and type of loan, skip approval steps or indicate additional documentation that will likely be required
• Academic Admissions: Based on an applicant’s GPA, location and degree for which they are applying, predict the likelihood of scholarship, acceptance or denial

Give your organization the BPM tools to ride the ongoing waves of digital transformation with the intelligence of AI, the power of Process Timeline™, and the scalability of Process Director on your side.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our digital transformation solutions have helped our customers conquer their digital challenges.

The need for digitally agile BPM platforms with highly subtle, rapid application development capabilities is no secret. Applications need to be built and then rebuilt based on the evolving desires of insistent customers and a constantly changing business terrain, with increasing levels of subtlety required. This is the central fact of modern business and woe be unto you if you fall behind the pace of digital transformation.

Rapid Application Development vs Speed and Nuance

There are two competing camps within the world of digital transformation and rapid application development: speed and nuance. Each is equally important and neither can be forfeited without serious cost. Many people believe that nuance is built on the back of complexity, which will then inevitably increase drag on the speed element.

It is true that many BPM platforms have, in an attempt to keep pace, tossed half-baked features into their architecture just so they can advertise having them in the product. Customer organizations are the real losers in this scenario. They will find themselves vainly trying to glean use from clunky functions that are poorly integrated, and from which neither speed nor nuance have been achieved. This is not functional rapid application development and is only masquerading as digital transformation.

I would argue that true nuance is built on the back of precision, which, from a product development standpoint, takes gallons of blood, sweat and tears. A violin is an example of nuance built from precision. To create a violin equal to the finest Stradivarius, the materials must be right, the vision accurate and the talent there. The end result is a magnificent instrument that helps you create amazing music. Now I am not comparing Process Director to a Stradivarius… except that I am. Oh yeah, I went there.

Digital Transformation with Process Director

Using our award-winning, highly scalable, rapid application development, low code BPM platform will show you the real power of combining speed with nuance built of precision. Let’s work together and make your applications sing!

Process Director BPM solutions offers:

• Graphical and menu-driven builders for every part of your application: forms, rules, workflows, data connections, etc.
• A seamless combination of structured, unstructured, and case-management process patterns.
• Flexible interaction styles, including web-based, email, and offline.
• Freedom from complex data definitions, flowcharts, and other relics of a slower-moving era.
• Predictive BPM with AI and BPM combined
• BPM and IoT data integration
• Process Timeline™, the simplest to create and most efficient to execute process engine in the marketplace.
• Cloud, on-premises, or hybrid development.

Request a Free Demo

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.

You might have been hearing whispers lately about how Process Director business process management software is enabling artificial intelligence. What was it that tipped you off? Was it the massive text on the front page of our website blaring “Process Director v5 – AI-Enabled Software for the Digital Enterprise”? Or maybe it was the new web content entitled “BPM and AI (Artificial Intelligence) Combined ”. Yes, we should have known you would sleuth out that Process Director v5 will feature some pretty significant new features, not the least of which is a robust and practical AI (more accurately, machine learning) component.

For you evergreen students out there – while the term artificial intelligence has been bandied about within the BPM industry, nine times out of ten that discussion is not about a tiny man-made intellect that has just formed consciousness and will eventually destroy man-kind for its hubris. In actuality we are speaking of machine learning, the practical application side of artificial intelligence.

Process Director v5

The key takeaway here is practical. As popular as the terms AI or machine learning are, they don’t do you an ounce of good unless they directly translate into increased accuracy, depth, and speed in your cases, predictions, and processes. Machine learning should help you solve your problems and Process Director v5 will do just that, whether you are a lone citizen developer or have an army of data scientists at your beck and call. Our position as an award-winning, highly-scalable and rapidly deployable low-code BPM platform will only be enhanced by these powerful new additions.

Now you are ready to hear more. Now you want ALL the deets. To which I say, call or email our sales team (who are very nice, real people and not a matrix of BP Logix-build algorithmic logic sets). They will get the ball rolling on giving you the latest information as it comes in, including Process Director v5 teasers, upcoming demos, and of course the date of our formal launch (which is coming up fast).

We are buzzing here at BP Logix with what Process Director v5 will mean for our customers: practical, powerful machine-learning driven results for your digital transformation goals. Follow the links below to discover more.

Schedule a Free Demo

Process Director sets the pace for your digital transformation. Schedule a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management and digital transformation solutions have helped our customers conquer their digital challenges.

With a shaking hand, you reach out to click on the first of a seemingly endless series of websites.  Thus begins your monumental task of searching for BPM solutions that will excel in the highly regulated and compliance-focused world of healthcare. A few of the security issues on your mind as you search for a healthcare BPM solution: patient confidentiality, ongoing regulatory requirements and risk tolerance. You gird your loins, preparing to embark on a journey of hundreds of false starts, dashed hopes and misrepresented platforms.

After months of searching, you finally discover a solution that will assuage your many Governance, Risk and Compliance (GRC) concerns. Mid-way through that sigh of relief, a flood of other concerns suddenly sweep into your mind. Will this platform support internal policies? Will it provide document workflow management that is intuitive and flexible? How scalable and deployable is the workflow management system? That sigh of relief dies half way out of your mouth, the burden of finding the perfect healthcare business process management solution still very present.

We get it. The solution challenges you face are non-negotiable, and you require a BPM platform that will step up to the plate on this series of necessary requirements. BP Logix’s Process Director is a BPM solution that will not only step up to the plate, but will knock it out of the park, allowing you to finally breathe easy.

Process Director BPM Platform

Process Director v5 from BP Logix is a unique, AI-enabled, low-code BPM / no-code BPM development platform for custom digital applications. Process Director’s patented technology drives enterprise digital transformation, offering features and benefits such as these:

• Powerful and intelligent business process management (BPM) engine
• Intuitive, no-programming-required graphical configuration of your entire application, from user interface to process behavior, data transformation, reporting, and more
• Easy BPM and IoT data integration from data streams produced by the Internet of Things
• Sophisticated suite of BPM and AI machine learning tools you can leverage in your own applications
• Unified platform for all work styles, including case management as well as applications driven by time, events, rules, human decisions, or other factors
• Numerous out-of-the-box application, data, and protocol connectors
• Robust and comprehensive security and compliance, at every level

Through BP Logix healthcare workflow management and BPM healthcare solutions, healthcare organizations have been able to automate processes and deliver value. See how we’ve helped major healthcare organizations achieve greater business optimization and adopt business process best practices.

Request a Free Demo

Process Director sets the pace for your digital transformation. Request a free demonstration of Process Director, and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software and digital transformation solutions have helped our customers conquer their digital challenges.

Digital transformers, and the digital transformation movement, has evolved the roles and definitions of BPM products, and whether BPM is even an appropriate title to hang over its increasingly complex and wide-spread applications. The term iBPM, or intelligent business process management, is an attempt to encapsulate this trend.

What is iBPM?

Gartner has included iBPM as a unique ranking category since 2012. As they put it, “The intelligent business process management suite (iBPMS) market is the natural evolution of the earlier BPMS market, adding more capabilities for greater intelligence within business processes. Capabilities such as validation (process simulation, including "what if") and verification (logical compliance), optimization, and the ability to gain insight into process performance have been included in many BPMS offerings for several years. Intelligent business process management suites have added enhanced support for human collaboration such as integration with social media, mobile-enabled process tasks, streaming analytics and real-time decision management.”

It is interesting to note, however, that Gartner has demurred from including iBPM in its online IT glossary. Perhaps the term is here to stay, or perhaps it is merely a placeholder until a more long-lasting title sticks to the expansion of BPM’s new, overarching roles. It is a challenge to define something whose capacity is constantly growing, and whose end form has yet to be determined.

BP Logix has fully embraced the concept—if not necessarily the title—of iBPM, a vision that has resulted in Process Director being included within the Gartner Magic Quadrant in the intelligent business process management category for the past three years. Come discover what BPM, or an iBPMS, can be with Process Director.

Process Director BPM and digital transformation solutions offers:

Request a Free Demo

Process Director sets the pace for your digital transformation. Request a free demonstration of Process Director, and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software and digital transformation solutions have helped our customers conquer their digital challenges.

How BP Logix Works With Business and IT Users

There is a perception that some CIOs and IT Directors use Q1 to determine what they will buy in order to implement it by Q4. We know the reality, however, is that smart business people are always looking for BPM solutions to improve their businesses. Whether its Q1 or Q3, or any time before or after, they continue to seek to understand how to be more productive and efficient.

Change and flexibility are the basis for growth-minded organizations. And while change is inevitable, it cannot be totally disruptive. There are big changes (losing major customers, replacing key executives, market swings), and there are small changes (implementing a new accounting system, re-organizing functional teams). Some may be anticipated and, therefore, manageable, while ‘big change’ can impact the way you do business going forward. In either case, companies need to be prepared to deal with some level of disruption— yet keep the cadence of their business moving in the direction of their goals. Our free BPM software demonstration of Process Director keeps all of that in mind providing a customized experience based on your needs.

Put Thoughts of Business Change at Ease With a Free BPM Software Demo of Process Director

When you sign up for a free BPM software demo of Process Director, we provide a customized experience. We view our demo as an opportunity to show what our product can do in the context of your organization. Our customers often tell us that our free BPM software demos are different than other vendors. They believe that we take time at the front end to understand your needs and environment — and to then show how Process Director might enable your business to be more efficient (and more adaptable to changing requirements).

An important element of Process Director that we like to show is its business process automation software technology with built-in predictive capabilities. We understand that business priorities can change rapidly and sometimes before you are completely prepared to deal with them. Process Director was designed to enable users to make ad hoc changes to meet changing demands. And, of course, these changes can be done by end-users, not programmers.

Our free BPM software demo provides insights as to how Process Director works —and gives you a feel for the ease with which you can make changes to address your organization’s specific needs. We can point to awards and validations from customers, yet understand that their story or situation may not be yours. What takes place in your group, division, and even across the entire company is unique.  And we appreciate that —which is why we customize our demo to make it reflect that uniqueness as much as we can. We often hear prospects ask, “Is it really that easy?” We would love for you to be the judge of that yourself.

Our free BPM software demo of Process Director is best way to experience it and truly understand the nature of what it can provide   — and to then map your challenges and needs to Process Director’s workflow management software functionality and capabilities. A list of what our product can do would take reams of paper.  Our free BPM software demo will allow you to see it live and will give you a realistic notion of where, and how, Process Director could fit in your department — or company. And, of course, it helps us to have a more substantive conversation about where you want to take your business.

Reviewing new products and evaluating vendors can be stressful and time-consuming. We’re not interested in the hard-sell; rather, we hope to begin a dialogue — a constructive conversation to learn about your business and your needs. We suspect you will see the BPM benefits in Process Director after you see it in action.

The right tool is always one that addresses your needs, but is capable of growing as you expand, change and innovate.

Schedule a Free Demo of Process Director

That is what your business does, and what we strive to deliver. Contact us to schedule your free BPM software demo of Process Director today!

What is a Digital Business

Digital business, as an entity, merges digitally transformative technologies, including the internet of things (IoT), artificial intelligence (AI), and the practice of iBPM, with the physical world. It breaks down of the barriers between digital and material to foster an interplay between the two. This merging results in an optimal user experience from both the customer viewpoint and from an infrastructure/back-end perspective.

Digital business, as a practice, is the ability to create business processes utilizing the resources now available, including people. This resource-based method facilitates constant interaction not only between technologies, but between users and technologies. Technologies can be anything from an IoT device, to a workflow or machine learning (ML) algorithm. Users can be anyone from an individual customer, to a back-end administrator or any other employee. The practice of digitally structuring an organization is to enable implementers to build a structure that not only has these elements working independently, but also directs a focused interweaving of these components to the benefit of all. We like to call these implementers “digital transformers”.

Is Digital Business Transformation Right For You?

Short answer: Yes.

But I am an enterprise level CIO of an already hugely profitable company, are you saying that I need to change my business practices?

Yes.

But we are a small hospital in a rural area, not a part of some huge network – do we need to pay attention to it?

Yes.

But I am a cobbler who lives in a yurt atop a distant mountain. I trade my shoes in exchange for yak milk and millet bread. Surely it cannot benefit me?

Okay…you and I will talk later.

But for almost all companies, digital business is at the heart of effective digital transformation, and a necessary evolution that you must make to remain competitive in today’s market, as well as to take advantage of the huge opportunities available.

Process Director BPM Platform

Digital business, as a practice, is the ability to create business processes utilizing the resources now available, including people. This resource-based method facilitates constant interaction not only between technologies, but between users and technologies. Technologies can be anything from an IoT device, to a workflow or machine learning (ML) algorithm. Users can be anyone from an individual customer, to a back-end administrator or any other employee. The practice of digitally structuring an organization is to enable implementers to build a structure that not only has these elements working independently, but also directs a focused interweaving of these components to the benefit of all. We like to call these implementers “digital transformers”.

BP Logix’s Process Director is the ideal BPM platform for the digital transformer. It combines an easily modifiable and intuitive interface with a highly scalable, low-code/no-code, rapid application development environment. Process Director’s BPM application and workflow integration allows integrate internal and external datasets easily ensures that you have access to countless data sources, enabling you to create your ideal digital structure. After that, all you have to do is sit back and wait for the yak milk and millet bread to roll in.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

The business process management software (BPM software) world is in the midst of an identity expansion. Just as brooding and acne-ridden teenagers stare into their future wondering what, out of a plethora of possibilities, they will ultimately become, so now does today’s BPM products.

The BPM industry has left the relatively slow changes of its childhood and now prepares to face the full-blown transitions of adolescence, though, hopefully, without as much door-slamming and bad poetry as an actual teen.

For years the parameters defining “business process management” have blurred as BPM’s complexities and capacities have matured. Today’s BPM products are used as everything from development platforms to analytical engines to on-demand report generators – and that is just the tip of the iceberg. Like a lanky teen who has outgrown his favorite Creed hoodie, BPM software is outgrowing its now constrictive niche (and arguably even the title itself) to serve this ever-expanding functionality.

These are good problems. The fact that it is imperative for the BPM product category to grow or even be remade in the service of an expanded digital mission bodes well for its overall outlook. Enterprises have discovered the merits of a digitally agile BPM solution to aid in their pursuit of engaging employees, managing suppliers, and providing a delightful customer journey. BPM products will always be an integral part of digital transformation…even if we change the name “BPM” to something else.

Whatever its name, there will always be a need for high productivity, low code / no code BPM products that can be used to accelerate a business’ digital transformation program and deploy robust, custom, end-to-end solutions.

Process Director BPM Software

Only Process Director BPM software offers:

• Graphical and menu-driven builders for every part of your application: forms, rules, workflows, data connections, etc.
• A seamless combination of structured, unstructured, and case-management process patterns.
• Flexible interaction styles, including web-based, email, and offline.
• Freedom from complex data definitions, flowcharts, and other relics of a slower-moving era.
• Process Timeline™, the simplest to create and most efficient to execute process engine in the marketplace.
• Cloud, on-premises, or hybrid deployment.

Request a Demo

Ready to see how Process Director can help solve your business challenges? Schedule a demonstration today to get a customized in depth look at how Process Director can meet your enterprise application needs.

Business operations are constantly changing due to market conditions. With constant change, there is the need for businesses to continually improve the processes and workflows that power the organization in order to stay ahead of the competition. As a result, companies these days are relying on software to not only improve process efficiency but also to streamline business processes so they might capitalize on this competitive advantage. Having the speed and fluidity to absorb the necessary business operations changes that inevitably occur in a volatile economic climate will do nothing but impact the bottom line positively. When it comes to organizations adapting to change, is there a difference when they rely on custom coding their upcoming software solutions and systems versus using an agile BPM (agile business process management) software solution?

Custom Coding Solutions

In the pursuit of the ideal solution to fit their business requirements, many companies come to the erroneous conclusion that updating their current software with custom coding is the only answer. Only on the other side of their decision do they realize that every change, every clarification, and every idea sends them right back to square one of their system development life cycle (SDLC).

Enterprise IT has evolved into an expensive monument to the rigid over-specificity of its business parameters, and the mountains of custom code that remain aren’t flexible and can be incredibly resistant to change.

Agile BPM (Agile Business Process Management) Solutions

Agile BPM (agile business process management) solutions deliver results and value today, even when market conditions change. It puts business process management in the hands of business users by allowing them to have immediate access to BPM tools. This enables them to drive process automation, be approachable from different perspectives and launch short-term timelines that delivers fast ROI. These agile BPM solutions provide new ways of viewing reports and the status of workflows along with improving process-related visibility. It works for not only linear processes but also for all other business processes that don’t necessarily fit into the flowchart model.

Process Director BPM Software

No matter which way you cut it, custom coding with code rewrites will always be slow, costly, and hyper-specific—and in the era of digital transformation, cumbersome architecture will keep your organization from moving forward. Are you ready to see how an agile business process management software like Process Director can help your organization become more flexible to changing market conditions and business operations? Contact us or schedule a demonstration today to learn more.

Image Source: https://federalnewsradio.com

Digital transformation is the trending celebrity in the business process management (BPM) world, flanked by an entourage of terms: the sexy ‘Digital Supply Chain Management’, the enigmatic ‘Context Aware Mobile Experiences’ and of course who could forget that frequent attention hog, ‘Internet of Things’. They strut across our BPM landscape revered, nay, worshipped by beatific throngs.

Digital Transformers Are Agents of Change

Enamored as we are by the zeitgeist of digital transformation, it is easy to forget the poor schlub toiling away behind the curtain: the digital transformers. She is the CIO who finds herself installed in a company that still delivers documents via pneumatic tubes. He is the CEO of a burgeoning start-up, trying to build a competitive architecture for the future. Digital transformers are the men and women pushing against the grain of archaic technologies toward this better way. You might be this long-suffering individual, this oft overlooked crusader, staring into the faces of a befuddled board while trying to explain the need to eliminate wet signatures.

Rarely does digital transformation break down the walls of a company, Kool-Aid man style. It more often happens in inching (infuriatingly slow) steps, first one application, then another, then one more. The danger of this is at the end of the transition your organization is left with a poorly-fitted patchwork of solutions. Sure, your company has been digitally transformed—but the result is more Steve Buscemi than the hoped-for Christian Bale.

The Right BPM Platform For Digital Transformation

Whether you’re beginning from blessed scratch or dragging your company kicking and screaming into the digital age, the right BPM platform will be an indispensable guide on your digital journey, from the first e-signatures to always-on, customer-focused, end-to-end digital nirvana. In either situation potential is key. Your BPM platform must have the potential to grow, adapting to many roles and performing among an ensemble. It directs your digital production as a low-code/no-code, rapid application development environment—perfectly cast for the critical role it will play as your business expands.

For that your BPM solution needs to scale easily, and tessellate with legacy applications and systems of record, giving you the ability to deploy custom applications to solve your unique problems. For giggles and grins, let’s throw in a graphical interface that is intuitive and easy to use for non-programmers, such as your business or technical analysts. If digital transformers can achieve this and the business world will be your stage.

Contact us to learn how our award winning BPM platform, Process Director, can help you on your digital journey.

What is Case Management Software?

Case management software pulls together processes, data and rules and actively assesses, coordinates, and plans every aspect of a given case ultimately working toward time-based goals. For our purposes, a "case" is a group of processes, transactions, or responses that define a complex activity, and which can be tracked over a period of time. A case usually involves actions by many different people, both inside and outside of the organization. Every action, message, response, and document generated during this complex activity becomes part of the case.. To further illustrate what a case could look like, consider these examples:

• A case manager is in charge of complaints at a cable company
• A case manager works for companies providing assisted living services to determine and meet the needs of a client with special needs
• A case manager oversees orders at a factory

Because most cases are complex, meaning there may be a number of processes launched sequentially or in parallel, it usually requires the work of several people.  These processes sometimes can't be predetermined and could cause delays in the overall case or business event. For example, one person may need to determine a time line for everyone involved and inform those same people of new developments while another person makes sure all documents are signed and shipments are sent and received. Even if there is only one person with the title of "case manager" assigned to a specific case, they almost always have others who work with them to achieve results.

Why Case Management Software is Important to Businesses?

Like practically everything else in the 21st century, modern management has been made easier thanks to the right computer software. Case management software puts the necessary information where you need it and when you need it so that you don’t have to concern yourself with the process as much as you do the critical steps required for the case.

Case management software is often used for time tracking, deadline setting, document management, billing, estimates, and keeping a database of relevant information including contact information among other things. This software can take the place of other software, like CRMs and enterprise document workflow solutions, giving you one program that covers all the bases.

Adaptive case management software allows businesses to be more organized by increasing accountability and communication among teams and between departments. This ultimately allows business processes to run more smoothly and efficiently.

How Process Director BPM Software Works as a Solution

Process Director BPM software by BP Logix is an extremely easy-to-use solution. And we aren’t just saying that.

Our BPM software does not require that you have any programming experience. Its interface is very intuitive, allowing you to quickly and effortlessly tailor the entire process to a specific project. It really does pay for itself in little time.

Process Director's Process Timeline is an advanced BPMN modeling and business process automation software that provides time-based analysis with the most updated charts and data. This in turn helps users:

• Where they are in the case or business event
• The amount of time it will take the overall case or business event to be completed
• Any steps or remedial processes that need to be started at any given time

Since much of the heavy lifting is covered by the software, more time is freed up for you to get more done in a smarter and quicker way. Put simply, Process Director simply makes a case manager’s job easier.

Process Director has received critical acclaim from analysts in a variety of industries, but we feel this statement from a BPM.com report sums it up nicely.

“It is entirely fair to say that in many ways and areas of capability, market expectations have evolved in the direction where Process Director has already been. This is certainly visible with Process Timeline, which beyond the time-based dimension supports the multimodal run-time patterns required for Case Management, combining sequential flow style with both event-driven and time-driven execution, as well as checklists and ad hoc activities.”

Don't get hung up on the BPM vs case management software differences. You can have both with Process Director BPM software. If you are a case manager interested in BPM and workflow tools, consider Process Director. Contact us for your own free BPM software demo.

Image Source: http://hubpages.com/

What is Workflow? Workflow Definition Explained

What is workflow, you ask? It's a series of repeatable processes that are necessary in order to achieve a goal, typically a business goal. The first step of a workflow is triggered by an outside event, but every step after that has another step before and after it within the process. This process -- which can be manually done or automated with software -- moves tasks from one individual to another in order to improve productivity, and, ultimately, create a cost savings.

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What is Workflow To BP Logix?

What is workflow to us? We here at BP Logix think of it a little more simply; we think of it as the practice of refining business processes. Processes are useful business process improvement tools to help organizations improve communication, process efficiency, and profitability. They create a smoother synchronization of data between systems and better coordinate tasks between different departments.

They increase workplace productivity by closely monitoring every step of a process in order to make the process more agile, more efficient, and more transparent. Properly designed workflows decreases errors and time spent on a specific project by automating the flow of employee tasks.

Because the need for processes to be visual, organizations that use BPM software are able to make smarter and quicker decisions. In most cases, software provides tools to measure and perfect your systems, too.

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Types of Tools For Business Process Improvement

As mentioned, business process improvement can be governed by manual tools or software. There are many types of software, some with similar names like Gantt charts, process diagrams and flow charts. The BP Logix solution is a BPM software called Process Director and it uses a visual design similar to a Gantt chart but offers a robust set of BPM tools to help organization streamline business processes.

The Benefits of Using Process Director BPM Software

In talking to clients, we hear many stories of how Process Director BPM software has helped achieve business process improvement, but here are some of the most common advantages to using Process Director:

Increase Productivity Everyday

It can help organizations improve productivity issues that they may run into. This BPM technology allows for business process improvement as business tasks and processes are better organized with Process Director's document management system. Also easily electronic forms (eForms) can be easily executed through common applications like Microsoft  Word and Outlook.

Reduce Time Spent on Routine Workplace Processes

Process Director is a digital transformation solution that reduces the amount of time spent on tasks by automating and digitizing a variety of things like approval processes, for example. It can eliminate redundancies and provide clarity.

Modify Processes with Ease and Before it’s Too Late

Process Director comes equipped with a business process automation technology called Process Timeline. This timeline software offers predictive technology to predict when a future activity is likely to be delayed, offering the earliest possible opportunity for manual or automatic intervention. This allows for easy process modifications and makes it possible for organizations to be more flexible.

Change Your Company Culture (for the better)

Done right, business processes can shift behaviors to get the job done. If you know your company culture, you can create culture alignment through efficient processes.

Reach All Goals, Small and Large

When you know where to find the finish line, it’s easier to reach it. Show everyone in your organization the how and why processes are in place to achieve small and large business goals. For example, someone may think that a form is unnecessary and forgo the signature. Once they see where that form sits in the process, they no longer skip that step.

One Last Note...

While outcomes differ, workflow matters globally because of the headaches it prevents. Process Director from BP Logix will empower your organization for all the reasons we list above and so much more. Ready to see for yourself?  Contact us today and schedule a free demo of Process Director from a BP Logix software expert.

What Are eForms?

To optimize the processing of many kinds of information, most organizations have implemented some number of electronic forms (eForms) since they easily integrate with back-end repositories, are flexible, and eliminate errors that result from paper forms. Additionally, electronic forms can be easily adapt to initial business requirements, then updated as the requirements change. We all recognize that the information that goes into a form is dynamic. As a result, at some point it will need to be updated. eForms and electronic forms management software allow you to manage the entire lifecycle of the form , as well as the data that is contained within it.

The Struggle With Paper Forms

One might be surprised at how many organizations (even progressive, innovative ones) handle forms. Indeed, despite many advances in technology, there is still a job market for data processing “inputters” and filing experts. We have worked with companies who continue to store vast amounts of paper forms, all of which contain data that’s important to the company operations. Imagine what it takes to get those paper forms reviewed, signed, delivered and filed. Then, consider what happens when someone needs the information from those forms when they are stored in a file cabinet in some remote location. It makes me think of the final scene in Indiana Jones where the tablets on which the Ten Commandments were chiseled, are sent to a cavernous warehouse, likely to be lost forever. That makes me, as a BPMS software evangelist, shudder with horror.

Businesses create, distribute, manage and secure ever-increasing amounts of information, all of which is crucial to daily business operations. The vast majority of that information is dynamic; it is constantly manipulated, validated and reviewed as part of regular processes. Decisions are made based on this information, and it is essential that the right users have access to the data that is most relevant to them.

Why Is Electronic Forms Management Important For Your Organization

Why do we emphasize forms so much? As one component of business process management (BPM), electronic forms and electronic forms management software are a basic necessity. First , they provide the most elegant and precise way of capturing data. Second, they provide a format for communicating data to other users.  Third, automating forms provides dramatic time savings. Routing paper forms from person to person within an organization, sometimes across time zones and geographies, can take days – or weeks. Using electronic forms , data can be reviewed, commented on and approved in a fraction of the time.

Process Director Electronic Forms Management Software

We know that the people who benefit most from the data in forms are the business managers who need to make decisions based on that information. With that in mind, we have given Process Director's electronic forms management software a flexible, yet powerful, graphical user interface that allows managers to control the behavior of forms and designate the routing flow they should take. This can be done all according to defined business procedures and rules.

Review and approval of forms also becomes very efficient. One of our customers recently told us that she had three people review and approve one form within one process in five (yes, 5!) minutes. That same form and process took weeks prior to automating it. How much more effective, then, is that process? It goes without saying.

And, by the way, since there is an underlying workflow, email alerts are sent automatically to notify users when there are forms waiting for them review, approve and/or address.

Request A Demonstration

BPM software provides an actionable format for collecting, delivering and managing information. Electronic forms and electronic forms management software enhance decision-making ,ensuring that leaders and managers within the organization are more and better informed. Isn't this what you want for your company?

Process Director web-based workflow software and workflow tools require no programming expertise, making it fast to implement with little user “learning curve”. It easily integrates with enterprise software already in place and offers rapid app development to create endless integration options.

Process Director is the only workflow software that offers two workflow models: traditional and Process Timeline™, a workflow engine that offers predictive analysis of processes by incorporating the element of time, which is missing in most BPM’s of the past.

Process Director is award winning. KMWorld named them in their 2017 Top 100 Companies that Matter in Knowledge Management, and as a Trend-setting Product in 2016. Gartner also named Process Direct to the Gartner Magic Quadrant for Intelligent Business Process Management Suites (iBPMS) for several years in a row.

Process Director is a 100% web-based workflow software which allows it to be accessed on any internet compatible device, including in the field for a true mobile workforce. It requires no client software, ActiveX controls, or programmers.

Process Director is comprehensive. Neither “human-centric” nor “machine-centric”, Process Director web-based workflow software uses the best of human engagement, automation, and overall knowledge management to meet a variety of business processes across multiple industries.

7 Benefits of Process Director Web-Based Workflow Software

Workflow software is and has been being implemented for years supporting businesses in increasing productivity and profitability. Searching for the right one for your needs can be a bit overwhelming, however. Here are some reasons to consider Process Director, a web-based workflow software, for your enterprise.

1. Automate processes- Automating workflow makes creates process efficiency by reducing errors and minimizing tasks that “fall through the cracks”.

2. Receive Notifications- Automated alerts can be sent through email and/or Microsoft Outlook. Never miss another deadline.

3. Simplify Approvals- The approval process can be shortened through automatic triggers and processes and are available from any computer or internet connected device, including tablets and smartphones.

4. Better Management- Receive notifications when workflows are predicted to be late, see real-time data, achieve continuous improvement initiatives, and more with easy to search data available to the right people at the right time.

5. Improve Agility- Make changes to better serve your market with sub process and rapid application development. Grow with demands while maintaining profitability and efficiency.

6. Better Compliance- Track documents, including multiple versions to create an audit trail. Use e-forms, permissions, and electronic signature technology for more complete information, increased security, and better business process governance and compliance.

7. Secure Data Storage- Organizations have the choice to store information on the cloud or on premise making it easier for administration, better security and automated backups.

Request A Demo

Process Director is an award winning business process management solution featuring knowledge management tools to help your business excel. Learn more about BP Logix’s Process Director for your business and request a demonstration. One of our BPM experts will learn about your goals and requirements and tailor a demonstration to meet your specific needs.

You have decided it is time to look for business process management software. Consider Process Director from BP Logix. Award winning Process Director was designed with more than just efficiency in mind. The features and benefits truly show our passion for creating a complete solution that is agile enough to grow as your enterprise grows, while also meeting the unique needs of the individual business, making it one of the best BPM software suites in market.

Features and Benefits of Process Director

Process Director can be used across various industries or can be specific to your unique organization. Ease of use and customization helps makes Process Director one of the best BPM software suites.

100% Web-based, which means:

• NO Programming for integration
• Smart forms to be used in mobile applications
• eForms and eSignatures to reduce postal & printing expenses
• Work and/or access needed information from any internet connected device

Implement better workflow for increased:

• Reporting capabilities
• Efficiency due to streamlining of processes
• Consistency and reduced redundancy in tasks
• Ability to search and track information
• Approval process completion
• Compliance and governance with user permissions

Intelligence is Key To Being One of The Best BPM Software Suites

Technology evolves quickly, and as business process management software becomes more popular with forward thinking industries, BPM technology itself must evolve to stay ahead of the desired competitive edge of such companies. Those looking for leaner processes, increased process efficiency in their business models, and improved relationships with employees, vendors, and even customers, are looking forward to intelligent BPM solutions.

Gartner, a leader in technology research has defined intelligent BPM, or iBPMS as “platforms which help business transformation leaders, business users and solution architects establish a fluid capability to handle big change.”

Because Process Director can be implemented in complex business workflows and includes the patented business process automation solution, Process Timeline, which creates intelligent predictive analysis, it is considered an iBPMS. In fact, BP Logix’s Process Director has been named in Gartner’s Magic Quadrant for iBPMS for several years in a row making it one of the best BPM software suites in the marketplace. This business process management software can be implemented in:

Mobile BPM settings allowing off-site workforce capabilities including field technicians, such as implemented by the City of West Ellis.

Cloud based BPM allowing for remote staff and easier workflows with delivery of, and access to, important files, cases, and/ or data.

Process Director also has social BPM integration on social media outlets including customer engagement, predictive analytics, automated workflows and more.

Key Elements of BPM

There are 5 key reasons why Process Director is one of the best BPM software suites available and why some of the leading organizations choose to implement Process Director for their BPM It’s for a good reason: it gets results.

1. To Improve Process Efficiency

Results: 75% decrease in duplicate data entry; 60% less manual task routing; 15% reduction in approval cycle time

2. To Increase Productivity

Results: 50% less “shuffling” of tasks; 75% improvement in handling “exceptions”; 50% faster decision making.

3. To Better Adapt & Change (to customer demand, changes, and policies/governance)

Results: 50% improvement in audit trails; 75% increase in compliance adherence; 75% improvement in organizing and capturing process change requirements.

4. To Automate Tasks

Results: 45% faster process implementation; 60% faster data compilation; 45% faster process changes.

5. For Better Access to Information

Results: 60% increase in documentation; 60% increase in applying best practices; 60% process guidance improvement.

Ready to see how one of the best BPM software suites can support your business? Contact us today to schedule a free demo of Process Director with one our business process management software specialists.

Image Credit (Autocab.com)

What is a Business Rules Engine (BRE)?

Business rules are defined as rule sets or reusable objects embedded into a workflow (or form) to control what is next triggered depending on the conditions present. A business rules engine then manages those business processes separating business logic information in a way that allows for improved performance and increased agility.

Often it is used to evaluate data that was entered into a form field to return a list or value and then make a dynamic decision based on the result. Business rules engine software allows users to manage and create business rules that capture workflow to improve business performance.

Maximized enterprise performance is the name of the game in today’s highly-competitive market. High levels of efficiency, lean models, effective workflows, responsive customer interactions, and good governance all lead to a healthy bottom line.

Process Director’s Dynamic Business Rules Engine

Process Director is a leading BPM software and the rules engine is a core element in the software, offering the following benefits:

Automation in Business Processes

Create and streamline business processes for improved process efficiency and reduced costs. Save time and money by eliminating or reducing down time and data entry redundancies. Create a single point of data for more robust and easier to find information from any internet connected device.

Easy Integration and Compatibility

In the past, companies with multiple software, hardware, and practices meant often data was lost with new software integration. Or, it meant heavy coding and IT resources were needed to integrate legacy data with new technology. Not anymore! Enterprise application integration is made easy with Process Director no/low code BPM software.

Better Decision Making

Improved tracking, reporting, and monitoring of documents allows you to search quickly to find important information. Export and report on results with real time information or see if a task or set of tasks aren’t expected to be on-time and intervene for better management and decision making.

Improved Governance, Risk, and Compliance

Specific user permissions, audit trails, electronic signature technology, automated approval workflows, and multiple document version management allow for significantly improved regulatory compliance issues. Easily find information without complicated and unsecure offline filing.

Electronic Forms Management

Create more consistent data entry through eForms including documents used for or with employees, vendors and customers. Capture e-signatures, sort data, create lists, analyze information and more all without coding skills.

Ability to Scale and Grow

Agility can be the difference between being a market leader or failing. The ability to scale and make process changes quickly allows for a healthy bottom line regardless of changes in market conditions. Real time alerts and dynamic automation allow for business ebb and flow.

Experience a demonstration of Process Director for yourself. Contact us today to learn how BPM software can support your business goals.

BPM vs Case Management. There may be some confusion between BPM and case management and it’s important to understand the differences, especially when searching for solutions for better case management, improved business process management, or both. Let’s clear it up.

What is BPM?

What is BPM? BPM, or  business process management, is the term used to describe the overall management of workflow processes in an enterprise- whether business, agency, or non-profit. Overall, it focuses on individual workflow processes and how well they are working. Each workflow process is independent of other workflow processes, but can be clustered in relationship into a timeline. For example, in HR, a process may be employee on-boarding. There is a specific set of documents to complete for each employee in order for the process to be completed. While some documents may have sub-steps, once all the items have been completed and approved, the file, and process, is complete.

Business process management looks at processes such as this in order to create more efficiency, such as in automating where appropriate, systematizing for consistency, and filing appropriately for quick retrieval- which are all possible with BPM software.

In traditional BPM, the processes, while they may have sub-processes, aren’t connected to each other. So, in this HR example, each employee will run through the process at any given time. The timeline is tied to the employee, so each time there is a new employee, the process runs, sometimes parallel with another employee going through the same process. The BPM model then assumes a processes will be mostly consistent.

What is Case Management?

What is case management? It is a group of processes, and therefore are more complex. Cases typically involve actions by multiple people and/or departments and case management works to organize, compile and track cases. While BPM puts emphasis on single processes, Case Management puts emphasis on the complete and complex unit of processes that make up a case.

An example of a case could then be an investigation. While there may be steps, the direction of those steps could be widely varied. And, it’s not just the outcomes that make it a case, but that the process itself is not consistent, as it would be in BPM. In case management, multiple people need to be able to complete their required tasks, but within the context of understanding of the case.

Again, if we use HR as an example, it could be a case of an employee injury. The employee may need to go to the doctor and be treated and released, or they may need to take a leave. Worker’s comp may be filed and they may have several doctor visits before returning to work, or they may be terminated. HR, Payroll, Operations, Medical Doctors, and Insurance may all have tasks to complete. This then, is a case.

BPM vs Case Management

Many businesses and non-profits have the need for both BPM and adaptive case management, and often the lines between the need for either is rather blurred. The reason we cover it is because some may believe they need one specific product or service only to discover their needs are more robust, more complicated, than the system or software they purchased. They become frustrated and may give up because they are trying to squeeze their cases and processes into a solution that doesn’t fit. So instead of thinking it as BPM vs case management, think of it as BPM and case management operating together to improve process efficiency.

Process Director BPM software from BP Logix was built with case management solutions in mind and is a core feature within the software. Are you ready to see for yourself if Process Director is the right fit for your BPM and case management software needs? Why choose BPM vs case management when you can have both. To learn more, contact us and speak to one of our software experts and schedule your free demonstration today.

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Process Director BPM software from BP Logix was designed to automate workflow for enterprises across any business sector . An advanced BPM tool, Process Director BPM software allows a variety of organizations and departments within those organizations, to experience more process efficiency, more agility, and more streamlined workflow processes.

Workflow management and process improvement is more than a trend, it is what forward-thinking enterprises are using to make a positive impact on their bottom line, but that’s not the only benefit. While some may argue that the only reason to use BPM software is to automate workflow, but other business benefits include:

Reducing Errors- Use forms to create consistent data collection. Typed forms are easier to read and can require mandated fields to be completed.

Eliminating Double Entry/ Redundant Data- Fill out data once and allow it to be accessed by all those who need the in information. Easy to search and locate information from anywhere via cloud connectivity.

Improve Efficiency- Workflow automation can be put in place to create automatic routing of information such as HR paperwork, field technician data, approval processes and more. Process Director's unique workflow engine triggers allow for process automation to act as an extra hand to make sure nothing falls through the cracks.

Reduce Costs- Automate workflow so staff can spend time on things that matter rather than filing, data entry and downtime. Reduce costs associated with postage, paper invoices, and forms by storing information digitally, including electronic signature technology.

Improve Decision Making- Real time information and automated alerts mean decision making can happen based on current and accurate data.

Improve Compliance- Create permissions and user sign-ins to create audit trails and security. Back-up multiple versions of documents and capture information in electronic forms, including signatures.

Better Document Management- No more need for paper filing cabinets that can be damaged in a disaster, subject to employee dishonesty, or in the wrong location. Easily search and access all needed documents onsite or remotely.

How Does Process Director Automate Workflow?

Process Director BPM software is a workflow automation software leader because it features what today’s business needs, including:

Document Workflow Management: Process Director's document workflow management system means users can search for documents, automate routing, and manage content, including eForms and eSignature capabilities for both mobile and office based employees.

Rapid App Development: No programming is required to build and implement fast applications. Easily create solutions to integrate enterprise software products with Process Director, engage with clients, streamline business processes, and more. Rapid application development means you don’t need to spend IT resources creating the solutions you need.

Business Process Improvement: Predictive, social, and analytical components allow management to watch for key performance indicators and make adjustments quickly. Define rules to control the routing of assignments and even user permissions.

Create automated systems that work for your company rather than trying to shove your unique business processes into pre-packaged solutions! Automate workflow with Process Director BPM software by requesting a free demonstration with our of our BPM experts today.

Image Credit: Fortunebuilders.com

It also goes without saying that if BPM implementation cannot provide demonstrable benefits to the bottom line, it has no place within a forward-looking enterprise. Not everyone in every organization, however, obsesses about cost savings though. IT, for example, may just want to get things done faster — or with fewer obstacles. Purchasing might want to ensure faster sign-offs and approvals on requisitions and invoices. And HR certainly wants the employee onboarding process to work as smoothly and effortlessly as possible.

With BPM implementation, benefit of using workflow software is that the workflow tools create a more efficient path, companies not only get their tasks done sooner — but also contribute to a more financially responsible environment. Their efforts, aided by workflow tools and BPM technology, save money and foster a more productive working situation. Once established, the expectation is that repeatable processes open the door for continuous improvement —and a new mindset begins to take over throughout the company.

The point at which BPM implementation makes a demonstrable impact from BPM software and workflow software is observable happens very quickly— and is sometimes almost immediate. With many of customers, implementing our BPM software solution, Process Director means using eforms software, workflow and business process management software for the first time. Beyond the initial learning curve, customers typically find that there is huge value to be derived from changing even the simplest task. When data entry is an automated (rather than manual) function, we have seen as much as a 75% reduction in the duplication of data. When routing is automated, we have seen a 60% (or faster) turn-around in responses.  With the proper BPM implementation, changes like that translate into significant changes to the bottom line. This is the kind of thing that serves almost all stakeholders: lines of business managers see more productivity, IT sees less manual work, HR experiences uniform dissemination of information and faster onboarding and finance and purchasing recognize validations of purchases.

One of the reasons that workflow software and business process management (BPM) software can be mapped to cost savings is because of the transparency they provide. We have customers who, prior to using Process Director BPM software, could not place the location of a document during its approval routing, and did not know when to expect a business action to be completed. By employing our BPM technology and adhering to our defined business rules engine, actions can now be automated and status becomes very visible. That visibility means that goals and deadlines can be applied and met. That, in turn, leads to scheduling and planning according to whatever schedules (quarterly, yearly, by-project, by team) the company wants to use.

With the added level of visibility comes the ability to review and analyze outcomes. Knowing where things tend to stall, and where there is room for process improvement enables the business to continuously improve and optimize its actions. Similar to a post-mortem, this allows a team to identify areas that can benefit from being modified or changed — and can bring together the players that will help them achieve their goals. This can be done concurrently with an eye towards efficiency and profitability, knowing that "profit" comes in many forms.

BPM implementation does not deliver results as independent “things.” With a defined strategy for implementation, an understanding on KPIs, and recognition of how to use resources effectively, Workflow and BPM implementation deliver significant value — value that will profoundly impact an organization’s bottom line.

Programmers: I love 'em. In fact, I was one, many years ago, when the Internet was a friendly place where everybody knew your hostname. In those days, if you needed a computer to do something, you hired a programmer for software development. Off-the-shelf BPM software development was limited to the most very basic commodity tools, such as word processing. Not only was locally developed business process management software the default choice, companies viewed their home-grown custom applications as a competitive advantage. I recall one very large firm in the early 90s that even wrote its own programming language because, well, I guess none of the dozens of existing languages quite fit the bill.

But, as my (remaining) gray hair can attest, things change. Companies today regard expense reduction as a key driver, and most CIOs recognize that custom applications should be the exception rather than the rule. Programmers still have an important contribution to make, but for BPM vendors, creating solutions that can be leveraged by more than just one company.

Business process management is an important part of this fundamental trend, because there can still be a mismatch between the features of off-the-shelf applications and the very specific needs of a given business. BPM solutions act as the glue that fills these gaps, taking data from one or more systems, pushing that data through a process, and updating other systems as appropriate.

Thus, the real leverage of BPM software is found in its ability to combine proprietary processes and data with off-the-shelf applications. However, that leverage is weakened considerably if the business process management solution itself requires custom development, and all the overhead that goes along with it. That is no doubt why virtually every RFP or requirements list I see specifies that little or no programming should be needed to implement any proposed business process management solution.

Happily, there's one industry that still needs programmers, and is likely to continue to need them for quite some time to come. Of course, I'm referring to the business process management software industry, and that's one reason I'm so glad to be a part of it.

In a previous healthcare BPM post, we talked about how BP Logix works with large healthcare organizations like MultiPlan and the National Eye Institute to implement BPM healthcare solutions for improved process efficiency across departments including finance, IT, regulatory, and purchasing among others.

Today, again, we’re looking at additional BPM healthcare examples and case studies to further illustrate how pivotal Process Director can be in improving processes, saving time, and reducing headaches.

The National Institute of Mental Health Creates a Telecommuting Workforce with BPM

The National Institute of Mental Health (NIMH) is the largest scientific organization in the world dedicated to research focused on the understanding, treatment, and prevention of mental disorders and the promotion of mental health. The mission of NIMH is to transform the understanding and treatment of mental illnesses through basic and clinical research, paving the way for prevention, recovery, and cure.

THE PROBLEM: As the organization grew, tracking and managing the sheer volume of forms, approvals, and documents associated with their administrative business processes became an administrative challenge that needed to be addressed. They wanted a BPM healthcare solution that could interface with their other systems, offer multiple scenario workflows, and be searchable. They also wanted to be able to create a designated telecommuting workforce.

THE SOLUTION:  Within 60 days, the IT team had created and implemented their initial healthcare BPM workflows and database connectors that integrated with their back-end systems. They quickly created teleworker authorization and remote access forms, travel requests, waiver process/security exception requests, budgetary funds request, and IT purchase requests.

Learn more about National Institute of Mental Health here.

Whittier Health Network Streamlined Benefit Enrollment with BPM Healthcare

Whittier Health Network provides quality, comprehensive medical care to its residents in a compassionate family care setting. The network is comprised of acute rehabilitation hospitals, sub-acute rehabilitation and long-term care facilities, management services, an institutional pharmacy, a home health care agency, and an adult psychiatric hospital.

THE PROBLEM: Their annual benefit enrollment process was grueling,  with 2,500 employees who needed to be processed in a three-week time frame. The volume of documents to process was overwhelming and they wanted an easier way that automated more of the process. The goal was to find a product that did not require a lot of expenses for training.

THE SOLUTION: They began with a smaller process of online applications and when that was successful, they went onto to use Process Director to implement the full employee benefits enrollment process. Rather than scanning forms of information and gathering signatures and approvals, the full process was automated with healthcare BPM improvements. Less challenging, less painful, friendlier, and more effective, Process Director took a complicated enrollment process and simplified it.

Is a BPM healthcare solution right for your organization? It can be a solution for medium- and large-sized healthcare institutions processing volumes of paperwork on a daily basis. Contact us today for a free demo and to speak to one of our BPM experts.