Our Support Services

About BP Logix Customer Support & BPM Training Resources

Empowering You. Empowering Your Applications.

BP Logix offers a variety of customer support services to help you deploy and manage expertly crafted business processes. From training, to hands-on assistance, to turnkey application development, BP Logix is your partner in delivering successful, efficient and robust BPM-driven applications.

Already a Customer? Head to our Support Portal!

BPM Training

BP Logix offers a full array of BPM training to help you create effective and powerful eForms, workflows, Process Timelines, knowledge views, business rules, reports, and more. BPM training is web-based and instructor led, with each class devoted to a single customer (up to five individuals) for maximum effectiveness.

Professional Services

When you want us to be responsible for creating your application, from beginning to end. Our Professional Services team combines industry knowledge with product expertise to deliver complete turnkey solutions, at your direction.

Direct Assistance

Process Director is designed to make it easy for you to create and deploy highly customized business processes. Sometimes, though, it makes sense to turn to the experts for help. Direct Assistance keeps you in charge of your schedule and deliverables, while providing you with a resource for advice and direction on an hourly-rate basis.

Collaborate with BP Logix!

Here are just a few examples of the many successful collaborations between the BP Logix Professional Services team and our customers:

  • A promotional material collaboration and approval application for a Fortune 100 client. The application features multiple authentication sources, integration with the customer’s training (LMS) system, and secure participation of vendor personnel. The application accepts and processes approximately 50,000 submissions annually.
  • A policy review and approval application for a major municipal agency, involving the participation of leadership at the highest levels of city government.
  • An employee onboarding application for a major regional grocery chain. Turnover in this industry is very high; using the application built for them by the BP Logix Professional Services team, our customer is able to bring new employees online quickly while at the same time ensuring that all relevant regulatory requirements have been met.

BREAKING: BP Logix has been listed for the fourth year in a row on the 2018 Gartner iBPMS Magic Quadrant

Analyst giant Gartner has included BP Logix in its fourth consecutive year within the highly prestigious iBPMS magic quadrant, which they define below:

“The intelligent business process management suite (iBPMS) market is the natural evolution of the earlier BPMS market, adding more capabilities for greater intelligence within business processes. Capabilities such as validation (process simulation, including “what if”) and verification (logical compliance), optimization, and the ability to gain insight into process performance have been included in many BPMS offerings for several years. Intelligent business process management suites have added enhanced support for human collaboration such as integration with social media, mobile-enabled process tasks, streaming analytics and real-time decision management.”

Learn how Process Director can enable your organization in achieving operational excellence. Click here to schedule your demo!

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.