It's time to rethink medical information request handling.

Medical affairs is rapidly changing to handle more far-reaching, strategic responsibilities. Can your technology keep pace with this increasing complexity?

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Technology is a necessity for pharmaceutical companies to remain competitive, but available tools for medical affairs are often lacking.

In some cases, systems are implemented by other departments that are unfamiliar with the needs of medical affairs, or in other cases, a chosen point solutions isn’t flexible enough to meet the company's unique SOPs.

Limited by tools not meant for them, medical affairs professionals are forced to come up with manual workarounds and revert to using rudimentary tools like Excel and email.

medical-information-request-process

Technology is a necessity for pharmaceutical companies to remain competitive, but available tools for medical affairs are often lacking.

Limited and frustrated by tools not meant for them, medical affairs professionals are forced to come up with manual workarounds and revert to using rudimentary tools like Excel and email.

Handling medical information requests can be challenging without the right technology.

Relying on spreadsheets and shared inboxes to manage medical information requests results in:

Overly complex processes for assuring compliance with regulatory guidance and company-specific policies

Poor experience for HCPs and patients, who often have to wait a long time to receive a response to their request

Tedious, time-consuming report generation due to decentralization of information across multiple data sources

Say goodbye to shared inboxes and spreadsheets that may cause compliance headaches.

Medical affairs professionals must take steps now to centralize MIRs from their internal and external stakeholders, including adverse event recordings to HCP dosage questions.

MIRador helps you satisfies all of the needs that go along with the changing role of medical affairs and the increased reliance on technology, including medical information request handling.

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Respond quickly to MIRs.
Process MIRs faster so you can provide the best possible experience to HCPs and patients.

Our process engine that works every time.
Enjoy visibility across your entire process to ensure nothing falls through the cracks.

Designed to fit into your existing systems
Configure workflows to perfectly suit the requirements of your organization’s unique SOPs.

Speed up report generation.
Compile data from multiple systems and sources so you can quickly generate weekly, quarterly, and yearly reports.

Optimize processes with predictive analytics.
Valuable performance insights make it easy to identify bottlenecks and improve processes.

ASK THE EXPERTS

Why a dedicated MIR solution matters

"Every company does MIR differently. Some companies have dedicated medical information teams, while small to mid-size companies might not have a dedicated person in that role. Having established best practices and a technological foundation for collecting and processing this information is critical. Any organization that is looking for a medical information solution should consider BP Logix as an option."

— Senior pharmaceutical executive

WHITE PAPER

How are you adapting to the changing role of medical affairs?

It’s no secret that pharmaceutical and biotech organizations must adapt and harness new technologies in order to stay competitive in the market and comply with regulations. Read more in our exclusive white paper.

Download: The Evolving Role of Medical Affairs

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One-size-fits-all technology doesn't work for medical affairs.

Book a call today to learn more about BP Logix's purpose-built medical affairs solutions.