Workflow Automation Definition & Explanation

By January 18, 2017BPM 101, Workflow 101

What is Workflow Automation: Workflow Automation Definition | BP Logix

 

What is Workflow Automation?

Workflow automation replaces manual and paper based processes with digital solutions. It ensures the right people have the correct information in a timely manner regarding what to do and how to do it. Bottom line, it creates consistency. This consistency can apply to any area of business, from customer service to how a form is completed or even how decisions are made.

It offers businesses a competitive advantage in the ever-changing marketplace. By focusing on work, rather than processes which leads to employees spending less time on repetitive work and more time on the things that matter.

Key Benefits

Reduce Redundancies and Errors

Workflow automation allows consistent procedures and processes to be followed by everyone. Consider, for example, an online form with fill-in boxes. Whether customer, vendor, or employee, he/she understands the process and completes it, without a third party. This frees up time and reduces errors by offering a single data entry point that is easy to use.

Improve Efficiencies

Applications and single source of data can reduce the amount of time it takes to locate information, communicate across broad channels, or even notify staff of global changes. Collaboration is easier as staff, vendors, and even customers have access to the needed information to take action.

Reduce Costs

Automating workflow processes can include taking costly paper processes and making them digital. This lowers the cost of printing and paper, while also streamlining data entry, if needed. Electronic forms and applications can be used to collect and compile data for analysis.

Improve Management

Real time information and analytics allows for better management. See if a sequenced task isn’t likely to complete on time, effecting the end product. Become aware of key indicators quickly for optimal performance and intervention, if needed. Awareness leads to faster innovation, and solid workflow processes create more agility for business.

BP Logix Workflow Solution

Our workflow automation software, Process Director, has been used by a variety of companies looking for the benefits of BPM solutions. It is a workflow solution for the following problems:

Too Much Paperwork?

Legal documents, HR forms, and even sales invoices can be streamlined with Process Director. Process Director’s document management software reduces the amount of paperwork by digitizing it which can lead to tremendous cost savings in both printing and labor costs (ink, machine maintenance, filing, copying, scanning, etc.).

Too Many Tasks Falling Through The Cracks?

Forms that need review and approval by multiple departments can be slowed down by inefficiency practices. Electronic forms and centralized communication and storage can allow all users to see, approve and even be notified when certain tasks complete, or fail to complete.

Too Much Redundancy?

Field technicians filling out multi-copy forms only to have admins enter into one system, billing into another, and marketing into yet another? Process Director can bridge the gap between programs, and create more efficient workflows to better manage business processes.

What is workflow automation going to solve for your business? Contact us today for a demonstration that meets your goals and objectives.

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