Improve Business Process Intelligence (BPI) with a Powerful BPM Tool, Process Director
Businesses must be always improving in order to remain competitive and profitable. Business process management (BPM) assists businesses in creating lower costs, increased revenue and higher employee and customer satisfaction by increasing efficiencies, effectiveness and flexibility. With business process intelligence organizations can understand how their processes behave over time which is critical to both the active management and business process improvement.
Process Director is an iBPMS, or Intelligent Business Process Management Suite that takes what a standard BPM software offers and adds the process intelligence of analytics, mobile and social connectivity.
Every business process is designed to meet an objective. However, some processes require predictive analysis in order to customize or deliver an intelligent response or outcome. This is the way of the future. If a standard BPM optimizes the highest-value processes, BPI that brings in predictive analysis, makes sure every last drop of effectiveness is nursed from it.
In regards to efficiency, many processes can be cleaned up with BPM. Adding process intelligence allows a process to be analyzed over time to allow for adjustments as the market changes. Further, the prediction can anticipate needs before they happen, allowing for intervention and/or correction.
For example, Matthew Gulielmetti, Senior Manager of Revenue Management Systems within Starwood Hotel’s Operations Group, needed an automated way to collect files and documents associated with workflows. He and his team recognized that many workflow processes needed a variety of paths depending on triggering criteria. They wanted a system that would do everything they needed, without the need for users to have high levels of technical skills such as programming or IT changes whenever a process improvement was required. An intelligent business process management system, Process Director, was the perfect solution.
Timelines Are Part of Every Workflow Procedure
Real-time metrics allow for intelligent process improvement that creates flexibility. The need for change can come from external or internal factors — supply demands changing, vendor supply changes, new laws and regulations — and flexibility for business process intelligence can be the difference between profitability and loss.
BPI does more than just have automatic triggers in response to task deadlines. Timeline analytics instead view triggering events like dominoes — missing one task will cause another to not trigger, thus missing the final objective. Process Director sees the objective won’t be met, predictively, and can alert users to take action, or can trigger a different process.
BPM solutions like Process Director help businesses change and improve existing processes, and takes process intelligence to the next level to create more optimization and personalization. This anticipatory analytic feature allows companies to quickly adapt in the face of change to create a competitive advantage.
BP Logix’s Process Director adds predictive analysis to greatly improve standard BPM capabilities. Ready to see for yourself? Contact us for a free Process Director demo from a BP Logix business process management expert.