“Process Director has significantly increased our turnaround time for obtaining approvals and delivering orders to our vendors. It has also enabled us to have a single repository for tracking of disposed, sold or transferred assets. The underlying automated workflow allows us to engage our internal operations faster and capture relevant information that can be viewed by all in the approval workflow. We were very pleased with the efficiencies achieved from the very beginning of the Process Director deployment.”
Working with users in Finance and Facilities, the IT group formed a team to review potential solutions. The group identified the criteria for a healthcare workflow tool that would:
Incorporate workflow, business logic, and reporting
Automate capital expenditure approvals electronically
Integrate with financial management, ERP and other packaged applications
Be available as an off-the-shelf product
Upon completing the CapEx rollout, all information regarding major expenditures is now accessed through a centralized portal. Once submitted, emails automatically generate to appropriate approvers, indicating when a document must be signed and reminding them if their signature is still required.
Within the first month, MultiPlan management realized how much more Process Director could do than they initially thought and expanded it to automate purchase orders, and to streamline asset retention and disposition. Subsequently, MultiPlan also developed and managed its contract management process under Process Director.
As a managed care organization with lots of data, MultiPlan continues to look for opportunities to reduce its IT footprint by utilizing cloud technology. Process Director has opened the lines of communication between IT and Finance, improving collaboration and providing greater access to documents and forms.
Process Director sets the pace for your digital transformation and advertising agency workflow goals. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software has helped our customers conquer their digital challenges.