When people first look for a solution like Process Director, they use search terms like, “BPM software” or “workflow solution”. They are correct in thinking that way, and those search results will serve as a starting point for who we are. At BP Logix, however, we are a BPM company that thinks of what we do as using BPM and workflow to help organizations become more efficient —and ultimately create more value.
Our goal is to help you make your company a better version of itself. The toolset we offer delivers business process automation, workflow management software, process timelines and a host of other capabilities. Some see these as being different types of solutions, as if BPM was independent of workflow. Some companies may choose to implement solutions in that way— however we know that, irrespective of what a solution is called, it must address the organizational and automation needs of its customer. For BP Logix, BPM, workflow, and automation are all intertwined to create a platform that facilitates business growth.
To be candid, there are differences between BPM and workflow. BPM is more comprehensive; it considers dependencies and the entirety of the business and can do more than simply manage those things. It can also analyze them, anticipate their outcomes, and encourage thinking as to how to do things better. Workflow is more tactical. With workflow, you can ensure that the processes you want are acted upon and your business goals are achieved. At the end of the day, however, BPM is most effective when its purpose is tightly integrated into the functionality that workflow provides.
Process Director was developed to offer a complete BPM solution that combines BPM and workflow, with the goal of simplifying and codifying how business gets done. Working together, BPM and workflow strive toward simplification as the goal. To achieve that goal, however, the foundation of a robust and reliable BPM and workflow solution must be an attempt to create an optimal future. That foundation must be able to deal with different strategies— agile, waterfall, checklist.
Irrespective of how it is done, there comes a point where the differences between BPM and workflow are irrelevant. The reality is that, for every possible business outcome and consequence you have not considered, this foundation will enable you to simplify and manage it to meet your business goal.
We encourage customers to be very specific about their goals for BPM and workflow— but to also be flexible in how they use Process Director to achieve them. Consider these as guiding principles:
Who is participating: Who are the main stakeholders — what do they NEED and what will they REQUEST? Those are different, and you need to be judicious in what you agree to deliver. Part of your job will be to get them to understand the macro nature of your project, not just the part they plan within it.
Identify potential risks: In a linear and interconnected way, think through where you anticipate pain points —and contemplate how to avoid them. Consider if these are likely to restrict the business or put it at risk, or if they are just roadblocks. BPM and workflow can overcome roadblocks. Major risks will be dealt with by your legal team.
Keep purpose in mind: You (may) have to get stakeholders to step back and remember the ultimate goal. And you and the project team must remember to ask yourselves repeatedly, “Is this action leading me towards our goal?” If you do not ask that, you may end up moving the project in directions you never intended to….
Integrate business and IT goals: There is a need to align business and IT goals. Reaching a successful outcome for those two functional areas may involve different skill sets and requirements. That is perfectly normal and expected, as there is a symbiotic relationship between IT and business. Ultimately they are both trying to achieve results that are complementary. Make sure, however, there is an effort to articulate goals (and acceptable practices for achieving them) from the start.
BPM. Workflow. Working together, and with a definitive purpose within an organization, the right solution will have a dramatic, positive business impact.