BP Logix

BP Logix

BP Logix helps leaders in regulated industries transform the way they get work done with powerful digital process automation. Our award-winning, low-code platform, Process Director, helps businesses digitize and automate their most complex and unique processes – all while ensuring compliance at every step. We are trusted by major brands in regulated industries, including universities and colleges, Fortune 500 pharmaceutical and manufacturing companies, leading financial institutions, utility providers, healthcare organizations, and public sector entities.

Recent posts by BP Logix

4 min read

Automating Workflows: 3 Misconceptions To Avoid

By BP Logix on Jun 25, 2018 11:43:22 AM

automating-workflows

There may be some reluctance on the part of executives and stakeholders to implement workflow software for automating workflows within their organizations. That reluctance may be the result of either, 1) Existing habits and behaviors that are considered to be adequate, or 2) Fear. The former is actually more challenging to overcome from both an IT and business perspective, while the latter can often be addressed when an organization realizes how its business can become better, much better. It’s paradoxical to realize, too that fear is often what encourages people to hold on to old habits, thereby creating the mindset of, "If it ain't broke, don't fix it." Smart businesses are not fooled by that adage, however.

We are not suggesting that there is a tendency towards organizational status quo; it is easy to understand, however, that with the hope and promise of workflow automation software comes some stress relative to not knowing what the future might bring. The vision of a well-oiled organization making more informed and logical decisions that lead to optimal business outcomes seems quite achievable in a demo- or on a video. To arrive at that point, however, means   letting go of a lot of “trusted habits” and relying on something new and not as familiar. And it may be comforting to stick with what you know and how you currently work.

When an organization automates its workflows – and truly looks at how processes are currently being done within itself – there may be a period of both “reckoning” and discomfort. Ultimately, however, the benefits are huge. We have numbers to support these changes, and can point to customer successes. Before we can talk about the upside, however, we often find we need to address the misconceptions about automating workflows—and what it will and won't do.

3 Misconceptions of Workflow Automation

Some of the misconception given for postponing the move to a workflow automation environment for business process, app and project development look like these:

1. Automating workflows cannot replace the way we currently do business: Automating workflows may be disruptive at first, but you are probably dealing with daily disruptions in your current environment already, especially if you not have a centralized structure for your processes. If you are operating without an adequate workflow process, you   may already be unable to absorb the rapid pace required for your organization to adjust and adapt to changes in the market, your sector or as a result of what competitors may be doing. Using workflow methodology and a tool that supports your business processes will ultimately provide a more consistent environment for your business operations.

2. We cannot afford the time it takes to implement a new way of working: Beyond the benefits you will realize today, your business is built on investing for the future. While automating workflows requires implementing new software, investing in user training, and other organizational modifications, those upfront costs are necessary to ensure a more efficient and effective operating environment, long-term.

3. Our team doesn't have the skillset to do this:  If your team is accomplishing its ”work”, it is probably using some form of workflow. It may not be with a BPM software solution with the  workflow management software capabilities like Process Director, but there is some routing and decision-making that follows a prescribed order. So, yes, you already have workflow. You may need to learn a new way of identifying and prioritizing   after adopting a focused-on-workflow tool, but workflow is largely dependent on smart decision-making. If your team is being successful you are part of the way there! Using a tool like Process Director requires some change in habits, but is based on knowing how and when to move things, and in what direction. Your team has more skills than you may realize.

Change often brings with it some trepidation, however change control also becomes easier with a more visible path to success. The first step towards having a clear picture for automating workflows is recognizing how it could fit into your current business, then understanding how automating workflow could help your business in ways you may not have considered.

When we talk with you it is to learn about your concerns and fears, so we can understand your business. Armed with that information, we can provide a roadmap to using workflow effectively, and in a way that optimizes your existing workforce and habits.

Request a Demonstration


Process Director sets the pace for your BPM and digital transformation. Request a free  demonstration of Process Director and discover for yourself how this unique  BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or,  contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.
Topics: workflow automation BP Logix BPM business process management
3 min read

Hospitality Software Solutions

By BP Logix on Jun 21, 2018 10:01:19 AM

Hospitality-Software

More than any sector, hospitality engages with the changing needs of modern, connected customers, partners and colleagues. Modern standards necessitate going beyond simply reacting. Working with a hospitality software equipped with BPM tools that allow for clear, comprehensive views of constantly evolving situations is now required to provide today’s expected level of service. The anticipation of needs, and prediction of upcoming issues is the current marker of success not only for customer case management, but also, and just as importantly, wider operational excellence.

To do this, the digitally transformative service organization requires an intuitive BPM workflow engine that pulls in robust hospitality software functionality, allowing for constant communication and clarity within the asynchronous nature of today’s workflow, as well as providing tools to anticipate occurrences.

Process Director BPM Platform As A Hospitality Software Solution

Process Director’s collaboration capabilities and predictive analysis enables you to quickly and easily build highly scalable, integrated cases driven by time, events, human decisions and more. With Process Director’s patented Process Timeline™ you also have the workflow and business process management tools to know exactly where you are in the state of your process. When issues do occur, Process Timeline can take automatic actions to remediate while providing you with the earliest possible notice within your digital applications.

Whether your challenges are in food and beverage, travel and tourism, or accommodations, BP Logix’s BPM platform Process Director gives you the functionality you need by combining hospitality software oriented applications with case management and predictive analytics, to align your initiative and make your vision a reality.

Process Director BPM and case management solutions include:

Integration: Fully integrated, out of the box, into the Process Director environment. No additional options to purchase; no additional components to learn.

Reporting: Sophisticated case-aware applications and reports.

Documents:  Document workflow management features include configurable case folders for fast access to all case-related processes, documents, and data.

Import: Automatic (batch) or drag-and-drop import of documents and data into appropriate case folders.

Time: Multimodal run-time patterns combining sequential flow style with event-driven, time-driven, and decision-driven execution.

No coding:  A low code / no code BPM platform designed from the ground up for the “citizen developer”: users do not need to be programmers to build rich, responsive digital case management applications.

Migration: Built-in BPM application integration and migration tools, enabling users to add case management solutions to existing Process Director BPM applications and workflow applications, quickly and easily.

Process Timeline: The easiest and fastest way to configure and deploy the predictive, alert processes that lie at the heart of your digital business.

Request a Free Demo

If you are in the market for robust hospitality software then request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our public sector workflow solutions have helped our customers conquer their digital challenges.

Topics: workflow BPM BPM software
5 min read

Workflow Solutions With Process Director Workflow Software

By BP Logix on Jun 7, 2018 7:33:00 AM

workflow-solutions

Process Director Workflow Software Solutions

As an advanced business process management (BPM) software solution, Process Director BPM software includes workflow software that contains powerful workflow solutions designed to automate workflow processes within your organization, continuously evaluating and improving them over time.

Try it for Yourself – Request a Free Demonstration Now


Workflow Solutions Include:


Two Powerful Workflow Modeling Solutions


Process Director is the only workflow solution to offer you two powerful models for building and executing your business workflows: a traditional flowchart model, and the patented Process Timeline software. Process Timeline is a workflow timeline with workflow automation technology that creates easily modifiable, highly parallel, and exquisitely time-aware workflow processes. Additionally, you can combine legacy BPMN-style workflows and advanced workflow timelines to create rich, sophisticated processes that take advantage of the strengths of each model as needed. Process Director workflow software has many workflow tools to help your organization and listed below are some of the tools that Process Director has to offer:

Email Notifications

As your business process progresses, Process Director's workflow management software will send you custom notifications via email to process actors and others you specify. Notification features include:

  • Automated email reminders to let users know of tasks they need to complete
  • Custom email templates presenting exactly the right information at the right time
  • View and complete your tasks from within Microsoft Outlook
  • Email based approvals, even from your mobile device when working offline

Due Date Management

Time is critical to the execution and oversight of your workflow processes. Process Director's workflow software provides alerts for a variety of due date and time-related conditions. For example, you or your manager can be notified when a task is nearly due, or overdue.

But Process Director workflow software goes well beyond simple due date notifications. Thanks to the  Process Timeline workflow engine, Process Director can automate workflow processes and notify you when an activity or task is predicted to be late. Process Director's workflow software is constantly assessing each running process instance to determine if any future activity is likely to be delayed, and can notify you or take some other action that you specify. No other workflow solutions can offer you this innovative, patented technology.

Sub-Workflows & Business Process Segments

Process Director's workflow solutions offers support for sub-workflows which provides an easier way to manage and automate workflow processes that are complex. Create sub-workflows whenever you want to modularize a given set of tasks into a component that is reusable by other workflow processes. In this way, workflows and sub-workflows can act like process templates, suitable for use in a variety of applications.

Workflow Task Lists

At the very heart of any business process management software or workflow software is the ability for a user to see at a glance what tasks are assigned to them. Process Director's customizable task lists present this information in any number of ways that help keep you organized and on top of your game.

  • Each task can have an assigned priority: always know what needs to be done first.
  • Group queues and pooled assignments enable you to maximize process efficiency, either by enabling users to self-assign tasks, or by automatically assigning each task to the person with the least number of incomplete tasks.
  • Customized task lists, powered by sorting and filtering capabilities, help you separate tasks into categories for easy identification.

Ad-hoc & Unstructured Processes

Not every process follows a pre-defined path. Process Director's workflow solutions gives you the power to create and automate workflow processes that move in any direction you require, based on user behavior, internal data, or external conditions. Ad hoc features of Process Director include:

  • Leverage business rules to drive dynamic task assignment
  • Invite a user to share (or take over) a task simply by forwarding an email, emulating the way users work today with email
  • Choose one or more users from a menu or pick list to invite or assign them to a task
  • Record your ad-hoc comments and discussion within the form using Process Director's comment feature, leaving you with an auditable record of the conversation

Conditional & Rule-based Routing

Workflow solutions aren't useful unless it can account for changing conditions and modify its behavior accordingly. Process Director's workflow solutions are equipped with a condition builder and encapsulated business rules that offer you the ability to build and automate workflow processes that are highly dynamic, assigning tasks and choosing process paths based on process data, external conditions, and user activities. The condition builder uses a simple point-and-click graphical user interface, enabling you to create complex conditions quickly. Process Director's business rules engine offers a way to encapsulate these conditions in named, reusable objects that can be utilized in any number of forms and workflow processes.

Human-centric, Machine-centric, Document-centric

Frequently, workflow software products are considered either "human-centric" or "machine-centric." Process Director does away with these distinctions by providing a comprehensive workflow solutions supporting human interaction, automated functions, and document management. As a result, you can easily automate workflow, making Process Director's enterprise workflow automation software a great choice for virtually any situation.

Request a Free Workflow Software Demo

Request a free demonstration and see how Process Director workflow solutions can help automate workflow processes within your organization. Discover for yourself how it’s unique low-code and rapid application development software capabilities, sets the pace for digital transformation, empowering you with an unparalleled ability to innovate, respond to market demands, and delight your customers. Contact us with any questions you have regarding Process Director’s BPM software and workflow software capabilities.

Topics: workflow
2 min read

Public Sector Workflow Management Solutions

By BP Logix on Jun 6, 2018 10:09:57 AM

public-sector-workflow
Public sector agencies stand before changing times – a public who is increasingly connected and require the same of their services, constantly shifting regulatory and compliance demands, and pressure to reduce costs while improving services. Whether your challenges are in cities, public healthcare, government services, security or justice— your agency’s digital transformation goals depend on engaging with public sector workflow that can translate your challenges into operational excellence.

From patient records to property assessment, Process Director’s public sector workflow management solution offers a unique Milestones component as well as predictive analysis making it a leader in adaptive case management by: incorporating the element of time into your cases, threading comments throughout actions and events to collaborate, and easily building highly scalable, integrated cases.

In the field, Process Director’s mobile inspection software empowers employees to take, tag, time-stamp, and location-stamp site photos as well as capture live customer signatures whether they are on or offline.

And of course BP Logix understands that security is a foremost priority when it comes to public sector workflow solutions. Use us in applications requiring FIPS approved standards and protocols for the protection of sensitive information. We also conform our security approach to the Microsoft Security Best Practices for Azure Cloud.

More on Process Director’s Public Sector Workflow Solutions


Utilize Process Director’s field service and inspection software for the enterprise and:

• Work online or offline
• Increase productivity of employees in the field
• Take, tag, time-stamp, and location-stamp site photos
• Eliminate data re-entry, transcription errors
• Capture live customer signatures
• Deploy for any use case: municipal, industrial, and more

Process Director is built on a formalized BPM and case management framework that enables:

• No code/low code interface allows for case management solutions, such as workflows, to be created by the user rather than developers.
• Multimodal run-time patters combining sequential flow style with both event-driven and time-driven execution.
• Automatically adapt and respond to incoming events and ad-hoc changes.

Process Director’s business process workflow automation software technology, Process Timeline™, will allow you to:

• Know exactly where you are in the state of the case.
• Know exactly how much longer it will take for the case to be completed.
• Have clear vision into the compensating steps or remedial actions that need to be launched at any given time.

Process Director is equipped with Governance, Risk and Compliance Solutions and can assist your agency by:

• Tracking and reporting on document approval history
• Maintaining a consistent, documented process methodology
• Enforcing full accountability for all actions taken in the course of a process
• Reducing paper handling and manual routing, eliminating errors
• Preventing productivity problems due to lost or mishandled documents
• Providing easy-to-use and easy-to-access auditing functions that enable fast, accurate response to audit inquiries

Request a Free Demo

Request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our public sector workflow solutions have helped our customers conquer their digital challenges.

Topics: workflow BPM BPM software
3 min read

Low Code/No Code BPM: Fluidity, Function and Freedom

By BP Logix on May 20, 2018 9:33:47 AM

low-code-no-code-bpm

The capacity of today’s deeper low code/no code BPM platforms is practically limitless, combining targeted applications with simplicity and speed of execution. Process Director is at the forefront of these platforms, with its highly scalable, highly intuitive structure. Our BPM platform enables those with knowledge of their own departmental or organizational pain points to take the reins in designing and launching solutions. The ease of building business process management solutions with Process Director’s low code/no code BPM structure translates not only to a better initial end application, but also to an application that can be changed, and re-changed, as the customer journey or business goals shift. This flexibility of purpose is a necessity for a digitally transformative business model.

While there are many low code/no code BPM suites on the market today, none of them combine the capacity and simplicity of Process Director. In an effort to offer the most competitive utility possible, other platform providers often get caught in the trap of pasting together their bells and whistles, resulting in a solution that, in the end, resembles Quasimodo. Process Director’s many workflow tools and features integrate organically into the overall structure, allowing the implementer to seamlessly incorporate robust utility into processes and applications without losing his or her way.

Another benefit of the low code/no code BPM environment is the autonomy it grants. Rather than being dependent on an already over-burdened IT department’s programmers, Process Director enables an application to be created quickly and accurately by citizen developers—often the very people who will be overseeing the application’s performance. Read below for more features and benefits that Process Director BPM implementation will provide:

Benefits of Process Director’s Low Code/No Code BPM Platform

  • Imagine your organization delivering its own rich digital applications, on any platform, before your competitors have laid down the first thousand lines of code.
  • Imagine saving millions on expensive technical staff, incompatible packaged applications, and maintenance of obsolete code.
  • Imagine providing straight-through processing and visibility all the way from your customers to your suppliers, while at all times guaranteeing compliance, accountability, and security.

Key Benefits of Process Director

  • Improved Efficiency: Improve process efficiency by reducing paper handling and manual routing; eliminate errors and improve the lifecycle of document, content and forms processing.
  • Easy Automation: Take advantage of Process Director’s easy graphical tools to transform new and existing processes into powerful automated workflows.
  • Enhanced Regulatory Compliance: Ensure a robust GRC (governance, risk, and compliance) posture using Process Director’s strong authentication, authorization, and audit capabilities.
  • Reduced Errors and Miscommunications: Email notifications, dashboards, and process intelligence reports ensure you stay on top of every step of every process.

Schedule a Free Demonstration

Schedule a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM BPM software
2 min read

Smart Forms

By BP Logix on May 13, 2018 11:01:34 AM

smart-forms
Before the days of smart forms, there was this material called paper. Do you remember paper? Thin sheets of pulped wood that we would walk to the bottom of the driveway each morning to collect, and then go to work each day to push about in exchange for a small stack of the stuff to put into our bank account? But those times have faded away (for most), to be replaced by forms software and more efficient business practices.

Transferring from paper to smart forms is a basic and essential first step toward digital transformation. An office culture should be created where, if someone drops off a sheet of this archaic material, the person receiving it should give them a look of confusion and betrayal. That being said, there is more to them than simply being a vehicle for information.

Process Director Smart Forms

 

 

For many organizations, smart forms play a pivotal role in wrenching company culture out of the past. But are you utilizing them them to their full capacity? Or are you simply transferring paper culture into a digital format? Process Director’s dynamics forms software transforms electronic forms into process-driven, web-interfacing business tools:

• Set form behavior based on easily configured conditions (e.g., “show this section only while in workflow step A”),

• Pre-populate form fields with static data, or with dynamic data from web services, databases, or other digital forms

• Electronic forms software that easily configures eForms to display only the information the end user needs and is permitted to see

• Securely present forms outside the firewall without compromising your applications or data within

• Direct access to your organization’s data, right on the digital form

• Fill dropdowns, search for information, or pre-populate fields—all without coding—using Process Director’s intelligent data connectors

• Connect to data sources via SQL, web services, file uploads, and more

And those are just a few of the smart form’s abilities. Process Director’s electronic forms software gives users the ability to design responsive and user-friendly web interfaces for their process-driven forms and applications that deliver business-critical results.

Fundamentally, an exchange of information is the foundation of all business process management structures. Smart Forms should use this exchange to create immediate, meaningful results for you and your organization. Process Director’s electronic forms software enables just that, and opens the door to a better way of organizing, and implementing results.

Request a Free Demo

Request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM software
3 min read

Business Process Modeling & Notation (BPMN): What Is BPMN?

By BP Logix on May 11, 2018 10:22:38 AM

BPMN-Overview-Business-Process-Modeling-Notation

What is Business Process Modeling & Notation (BPMN)?

In the year 2000, the Business Process Management Initiative, a group of individuals intent on promoting the concept of BPM, gathered together and created the ‘Business Process Model and Notation’, or BPMN. This tome, now over 500 pages, has been managed by the Object Management Group since 2004 and serves as the authority for Business Process Modeling Language (BPML) today.

This language is based on flowcharts and graphical notations. The notations consist of four basic categories: flow objects, connecting objects, swim lanes and artifacts. Under these categories are an almost infinite variety of variabilities that combine in an endless series of ways to create Business Process Diagrams (BPD). All of this, with the goal of simplifying business activities and processes.

The Changing Times of BPMN

Unfortunately for BPMN, the default structure of applications moving in sequence is becoming rarer as times and technologies change. This lexicon has grown in an attempt to illustrate parallelism, but the end result is an increasingly complex tangle of notational language. Today’s business has moved away from the linear structures of yesteryear and business process model and notation terminology is struggling to keep pace.

In the modern terrain of parallel execution, case management and increasing nuance, how is the digitally transformative organization supposed to clearly convey their applications?

BPMN Reimagined with BP Logix’s Process Timeline™

 

 

Process Timeline is a business process modeling alternative that uses a newer modeling approach that is more advanced than any BPMN software . It is the executable model, not just a “view”, that provides:

• Continuous critical path analysis
• Predictive triggers
• Earliest possible notice of potential future delay
• High efficiency
• Intrinsic parallel behavior

Process Timeline is “Constraint-driven”. What does this mean? It means every Process Timeline activity wants to run RIGHT NOW…but it won’t, until:

• Predecessors are complete
• Eligibility conditions are met
• Necessity conditions are met

And when you say “constraints”, what are they?

• Process state
• Time (due/elapsed/predicted/etc.)
• Events
• Human actions

A few BPMN software advocates have attempted to bring some of the benefits of Process Timeline to that standard in the past—but without success. Process Timeline’s workflow engine includes a unique constraint-driven architecture, offering benefits like AI-powered customized predictive and response behaviors, continuous critical path analysis, and implicit parallelism are simply beyond the reach of business process model and notation software and related standards.

Discover an intuitive, executable business process modeling notation alternative – Process Timeline.

Request a Free Demo

Request a free demonstration of Process Director BPM platform and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

3 min read

Business Process Management (BPM), IoT & AI Together Fuels Predictability

By BP Logix on May 4, 2018 7:09:43 AM

Business-Process-Management-BPM-IoT-and-AI

The New Renaissance of Data and Business Process Management

In the long, long ago, in the before times, data was, once collected, considered relatively inert, amassed on clip boards and often relegated to dusty file cabinets to be forgotten or shredded. At the time, the tools had not yet been developed to utilize data’s true, practical possibilities. We were also not equipped to understand the breadth of data available in the world. Then we entered the digital transformation era. With digital transformation, the full potential of the internet of things (IoT) is blossoming, and this renaissance is changing the world of business process management (BPM).

BPM and IoT

Everything from mobile devices to vendor products to third-party-collected datasets are now swept into the BPM and IoT funnel. This communication deluge is increasingly intricate and expansive, but, when paired with Artificial Intelligence (AI), incredibly useful.

In today’s BPM, AI analyzes datasets to achieve that elusive element of control that has long been coveted by businesses: predictability. Accurate and consistent predictability requires tremendous amounts of data – the more that is fed into the AI algorithms, the more intelligent the processes become. And despite AI’s tremendous utility, without the data generated by the swath of connections that define the IoT, AI would be dead in the water.

Process Director Business Process Management Platform

 


Process Director’s integrated AI capabilities work in conjunction with the easily modifiable, highly parallel and time aware Process Timeline™ to provide the highest level of accuracy in predicting process behavior. That being said, it is Process Director’s ability to integrate internal and external datasets easily and from a plethora of sources that ensure the power of artificial intelligence.

 

Process Director enables you to:

  • Access built-in database connectors enable you to connect to and exchange information with your organization’s databases. Any data that can be accessed via SQL can be directly integrated. Common examples include ERP systems (for example, JDE/JD Edwards, SAP, or Microsoft Dynamics GP), HR applications, CRMs, and even home grown applications that store information in a database.
  • Import scanned images and the associated index data from your document imaging software
  • Monitor ETL or “dropbox”-style processes
  • Monitor your POP or IMAP email server (including Exchange, Lotus) for incoming email
  • Access BPM applications and services directly through a web services connector
  • Monitor social media comments, posts, tweets and events.

This is a sample of how Process Director draws upon countless datasets, including IoT devices, to derive the most robust dataset sources for AI analysis.

Give your organization the BPM tools to ride the ongoing waves of digital transformation with the intelligence of AI, the power of Process Timeline™, and the scalability of Process Director on your side.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique business process management platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM software business process management
4 min read

AI and BPM: Deep Connections and Broad Implications

By BP Logix on Apr 27, 2018 10:43:16 AM

Machine-Learning-AI-and-BPM-Process-Director-v5

In every industry, businesses today are being swept up in the growing wave that is digital transformation. At the forefront of this movement is Artificial Intelligence (AI). Combining AI and BPM allows brands to deeply engage with and analyze their data, and facilitate a more interconnected and intelligent business architecture. Once considered a luxury, the current necessity of utilizing AI analyzed datasets is now undeniable in the business process management industry.

AI and BPM Conceptions

Popular conceptions of AI and BPM range from relatively simple data classification and analysis all the way to Skynet. No matter your outlook, simulating human decision making / perceptive skills finds innumerable practical applications within the BPM sphere. To remain competitive, businesses must strive to deepen the impact of their collected information. AI brings essential tools to this necessary goal.

Attainable and Crucial

In a 2017 Gartner report (“Applying Artificial Intelligence to Drive Business Transformation…” –subscription required), analyst Whit Andrews drives focus toward the CIO’s critical role in guiding their organization’s AI readiness and progression.

Digital business is already disrupting organizations. AI and machine learning will add to the disruption. By 2020, AI technologies will be a top-five investment priority for more than 30% of CIOs. They should be preparing their organizations to get the optimal return on that investment. They should understand what they're getting, and what they're getting into, with AI if they and their organizations are to be successful. Then they can orient the organization's thinking and practices toward exploiting AI's capabilities.

Combining AI and BPM is currently within the grasp of a wide range of organizations due to advances in algorithmic development and compute power. Now machine learning (ML) driven data analysis can be made available to enterprise businesses as well as to organizations who might have even a few years ago self-eliminated their involvement.

Introducing Process Director – Your AI and BPM Solution

 


Process Director’s Process Timeline™ workflow engine has long been unique – easily modifiable, highly parallel, and time-aware. Couple this predictive analysis with case management context and Process Director’s low code rapid development environment and you have the ideal BPM platform structure to instill an element of predictability into your business processes.

 

In v5, Process Director builds upon this robust platform by introducing powerful new AI capabilities, which serves to expand our already revolutionary predictive BPM technology. This ML and AI integration uses information far beyond past user performance. Everything from dollar amounts to submission types to document size – any data related to the process can be used to predict duration, thereby providing the highest level of accuracy when determining process behavior. As the number of processes increase, this continuous prediction only becomes more accurate.

Process Director’s powerful combination of AI and BPM technology also goes well beyond simple business process automation to fully utilize the capabilities of predictive analysis. Our ML algorithms run against historical datasets, including internal or external data (e.g. databases IoT, services and more), to catalog predictive outcomes. Process Director's workflow engine provides advanced machine-learning to make predictions in real-time, and continuously improves within this churn of input data and recorded results. These outcomes will drive your Process Director digital applications, controlling everything from the end user experience to the process itself.

The use cases for the convergence of AI and BPM technology in digital applications are massive:

  • Sales Process Automation: Predict the likelihood of a lead closing and alter the process in real-time
  • Contract Negotiation: Forecast the odds of approval and allocate resources appropriately
  • Customer Guidance: Based on historical user data, provide recommended actions to solve customer issues
  • Manufacturing: Predict production-halting mechanical issues before they occur
  • Loan Applications: Based on the amount, credit score, and type of loan, skip approval steps or indicate additional documentation that will likely be required
  • Academic Admissions: Based on an applicant’s GPA, location and degree for which they are applying, predict the likelihood of scholarship, acceptance or denial

Give your organization the BPM tools to ride the ongoing waves of digital transformation with the intelligence of AI, the power of Process Timeline™, and the scalability of Process Director on your side.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM business process management
2 min read

How Rapid Application Development Helps With Digital Transformation

By BP Logix on Apr 18, 2018 10:08:59 AM

Rapid-Application-Deployment-and-Digital-Transformation

The need for digitally agile BPM platforms with highly subtle, rapid application development capabilities is no secret. Applications need to be built and then rebuilt based on the evolving desires of insistent customers and a constantly changing business terrain, with increasing levels of subtlety required. This is the central fact of modern business and woe be unto you if you fall behind the pace of digital transformation.

Rapid Application Development vs Speed and Nuance

There are two competing camps within the world of digital transformation and rapid application development: speed and nuance. Each is equally important and neither can be forfeited without serious cost. Many people believe that nuance is built on the back of complexity, which will then inevitably increase drag on the speed element.

It is true that many BPM platforms have, in an attempt to keep pace, tossed half-baked features into their architecture just so they can advertise having them in the product. Customer organizations are the real losers in this scenario. They will find themselves vainly trying to glean use from clunky functions that are poorly integrated, and from which neither speed nor nuance have been achieved. This is not functional rapid application development and is only masquerading as digital transformation.

I would argue that true nuance is built on the back of precision, which, from a product development standpoint, takes gallons of blood, sweat and tears. A violin is an example of nuance built from precision. To create a violin equal to the finest Stradivarius, the materials must be right, the vision accurate and the talent there. The end result is a magnificent instrument that helps you create amazing music. Now I am not comparing Process Director to a Stradivarius… except that I am. Oh yeah, I went there.

Digital Transformation with Process Director

Using our award-winning, highly scalable, rapid application development, low code BPM platform will show you the real power of combining speed with nuance built of precision. Let’s work together and make your applications sing!

Process Director BPM solutions offers:

  • Graphical and menu-driven builders for every part of your application: forms, rules, workflows, data connections, etc.
  • A seamless combination of structured, unstructured, and case-management process patterns.
  • Flexible interaction styles, including web-based, email, and offline.
  • Freedom from complex data definitions, flowcharts, and other relics of a slower-moving era.
  • Predictive BPM with AI and BPM combined
  • BPM and IoT data integration
  • Process Timeline™, the simplest to create and most efficient to execute process engine in the marketplace.
  • Cloud, on-premises, or hybrid development.

Request a Free Demo

Process Director sets the pace for your BPM and digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software have helped our customers conquer their digital challenges.

Topics: BPM digital transformation
3 min read

BPM, Machine Learning And AI With Process Director v5

By BP Logix on Apr 13, 2018 10:40:44 AM

BPM, Machine Learning, and AI: Process Director v5 | BP Logix

You might have been hearing whispers lately about how Process Director business process management software is enabling artificial intelligence. What was it that tipped you off? Was it the massive text on the front page of our website blaring “Process Director v5 – AI-Enabled Software for the Digital Enterprise”? Or maybe it was the new web content entitled “BPM and AI (Artificial Intelligence) Combined ”. Yes, we should have known you would sleuth out that Process Director v5 will feature some pretty significant new features, not the least of which is a robust and practical AI (more accurately, machine learning) component.

For you evergreen students out there – while the term artificial intelligence has been bandied about within the BPM industry, nine times out of ten that discussion is not about a tiny man-made intellect that has just formed consciousness and will eventually destroy man-kind for its hubris. In actuality we are speaking of machine learning, the practical application side of artificial intelligence.

Process Director v5

The key takeaway here is practical. As popular as the terms AI or machine learning are, they don’t do you an ounce of good unless they directly translate into increased accuracy, depth, and speed in your cases, predictions, and processes. Machine learning should help you solve your problems and Process Director v5 will do just that, whether you are a lone citizen developer or have an army of data scientists at your beck and call. Our position as an award-winning, highly-scalable and rapidly deployable low-code BPM platform will only be enhanced by these powerful new additions.

Process Director v5 Infographic

Now you are ready to hear more. Now you want ALL the deets. To which I say, call or email our sales team (who are very nice, real people and not a matrix of BP Logix-build algorithmic logic sets). They will get the ball rolling on giving you the latest information as it comes in, including Process Director v5 teasers, upcoming demos, and of course the date of our formal launch (which is coming up fast).

We are buzzing here at BP Logix with what Process Director v5 will mean for our customers: practical, powerful machine-learning driven results for your digital transformation goals. Follow the links below to discover more.

Schedule a Free Demo

Process Director sets the pace for your digital transformation. Schedule a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM
3 min read

IT and BPM: Free-Up IT Resources With A Low-Code BPM Platform

By BP Logix on Apr 4, 2018 2:52:43 PM

IT-and-BPM

The average organization’s IT department is an overburdened pressure cooker of backlogged items and looming deadlines. They are a sorry lot – pulling out tufts of hair in frustration and waking in the middle of the night screaming, “Have you tried turning it on and off again?!”

Moving to a low-code business process management (BPM) platform allows you the freedom to build customized business solutions that align with your departmental vision without adding more strain to your IT department.

Today’s business pace is quicksilver, with customers demanding instant results. To keep up, companies must transfer that imminence onto everything from customer case management to process applications to HR onboarding. Every aspect of business process management feels the quickening effects of digital transformation, but none more so than the beleaguered IT department.

Process Director is an agile BPM platform that can support businesses with quick application solutions to streamline business processes, reduce costs, and increase process efficiency. This in turn frees IT from the responsibility of full development, allowing them to take a more robust support role and focus on other aspects of their responsibilities.

Similarly, if your company suffers from resource limitations on the development end, our low-code/no-code business process management platform will allow you to create robust, extensible applications that deploy quickly without relying on heavy coding and the additional IT support that a coded solution implies.

Enable IT to fully support you by engaging with BP Logix’s Process Director, and experience what a powerful, customizable BPM platform can do for you and your organization.

Process Director Low-Code Business Process Management Platform Equips You With:

Integration: Fully integrated, out of the box, into the Process Director environment. No additional options to purchase; no additional components to learn.

Reporting: Sophisticated case-aware applications and reports.

Documents: Configurable case folders for fast access to all case-related processes, documents, and data.

Import: Automatic (batch) or drag-and-drop import of documents and data into appropriate case folders.

Time: Multimodal run-time patterns combining sequential flow style with event-driven, time-driven, and decision-driven execution.

No coding: Low code / no code BPM solution designed from the ground up for the “citizen developer”: users do not need to be programmers to build rich, responsive digital case management applications.

Migration: Built-in application integration and migration tools, enabling users to add case management software behavior to existing Process Director BPM applications and workflow applications, quickly and easily.

Process Timeline: The easiest and fastest way to configure and deploy the predictive, alert processes that lie at the heart of your digital business.

Request a Free Demo


Process Director sets the pace for your digital transformation. Request a free demonstration of Process Director and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software and digital transformation solutions have helped our customers conquer their digital challenges.
Topics: BPM software
2 min read

Process Director Industry Spotlight - Healthcare, Pharma and Life Sciences

By BP Logix on Mar 28, 2018 11:15:27 AM

healthcare-bpm

With a shaking hand, you reach out to click on the first of a seemingly endless series of websites.  Thus begins your monumental task of searching for BPM solutions that will excel in the highly regulated and compliance-focused world of healthcare. A few of the security issues on your mind as you search for a healthcare BPM solution: patient confidentiality, ongoing regulatory requirements and risk tolerance. You gird your loins, preparing to embark on a journey of hundreds of false starts, dashed hopes and misrepresented platforms.

After months of searching, you finally discover a solution that will assuage your many Governance, Risk and Compliance (GRC) concerns. Mid-way through that sigh of relief, a flood of other concerns suddenly sweep into your mind. Will this platform support internal policies? Will it provide document workflow management that is intuitive and flexible? How scalable and deployable is the workflow management system? That sigh of relief dies half way out of your mouth, the burden of finding the perfect healthcare business process management solution still very present.

We get it. The solution challenges you face are non-negotiable, and you require a BPM platform that will step up to the plate on this series of necessary requirements. BP Logix’s Process Director is a BPM solution that will not only step up to the plate, but will knock it out of the park, allowing you to finally breathe easy.

Process Director BPM Platform

Process Director v5 from BP Logix is a unique, AI-enabled, low-code BPM / no-code BPM development platform for custom digital applications. Process Director’s patented technology drives enterprise digital transformation, offering features and benefits such as these:

  • Powerful and intelligent business process management (BPM) engine
  • Intuitive, no-programming-required graphical configuration of your entire application, from user interface to process behavior, data transformation, reporting, and more
  • Easy BPM and IoT data integration from data streams produced by the Internet of Things
  • Sophisticated suite of BPM and AI machine learning tools you can leverage in your own applications
  • Unified platform for all work styles, including case management as well as applications driven by time, events, rules, human decisions, or other factors
  • Numerous out-of-the-box application, data, and protocol connectors
  • Robust and comprehensive security and compliance, at every level

Through BP Logix healthcare workflow management and BPM healthcare solutions, healthcare organizations have been able to automate processes and deliver value. See how we’ve helped major healthcare organizations achieve greater business optimization and adopt business process best practices.

Request a Free Demo

Process Director sets the pace for your digital transformation. Request a free demonstration of Process Director, and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM
2 min read

What is iBPM (Intelligent Business Process Management)?

By BP Logix on Mar 23, 2018 10:04:55 AM

what-is-ibpm

Digital transformers, and the digital transformation movement, has evolved the roles and definitions of BPM products, and whether BPM is even an appropriate title to hang over its increasingly complex and wide-spread applications. The term iBPM, or intelligent business process management, is an attempt to encapsulate this trend.

What is iBPM?

Gartner has included iBPM as a unique ranking category since 2012. As they put it, “The intelligent business process management suite (iBPMS) market is the natural evolution of the earlier BPMS market, adding more capabilities for greater intelligence within business processes. Capabilities such as validation (process simulation, including "what if") and verification (logical compliance), optimization, and the ability to gain insight into process performance have been included in many BPMS offerings for several years. Intelligent business process management suites have added enhanced support for human collaboration such as integration with social media, mobile-enabled process tasks, streaming analytics and real-time decision management.”

It is interesting to note, however, that Gartner has demurred from including iBPM in its online IT glossary. Perhaps the term is here to stay, or perhaps it is merely a placeholder until a more long-lasting title sticks to the expansion of BPM’s new, overarching roles. It is a challenge to define something whose capacity is constantly growing, and whose end form has yet to be determined.

BP Logix has fully embraced the concept—if not necessarily the title—of iBPM, a vision that has resulted in Process Director being included within the Gartner Magic Quadrant in the intelligent business process management category for the past three years. Come discover what BPM, or an iBPMS, can be with Process Director.

Process Director BPM and digital transformation solutions offers:


• Graphical and menu-driven builders for every part of your application: forms, rules, workflows, data connections, etc.
• A seamless combination of structured, unstructured, and case-management process patterns.
• Flexible interaction styles, including web-based workflow, email, and offline.
• Freedom from complex data definitions, flowcharts, and other relics of a slower-moving era.
AI and business process management combined (predictive-BPM)
BPM and IoT connectors
• Process Timeline™, the simplest to create and most efficient to execute process engine in the marketplace.
Cloud BPM, on-premise BPM, or hybrid deployment.

Request a Free Demo

Process Director sets the pace for your digital transformation. Request a free demonstration of Process Director, and discover for yourself how this unique BPM platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our business process management software and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM
2 min read

BPMN Software Alternative: Advanced BPMN Modeling

By BP Logix on Mar 7, 2018 3:08:21 PM

wf_timeline_masthead

Digital transformation has spurred a renaissance of adaptive case management technologies and event driven applications, along with a myriad of other advances. Predictive behaviors are now handing the baton to proactive behaviors. Human decision-making and the concept of time now play an enormous role in creating agile, adaptive applications. BPM’s role continues to expand in both responsibility and complexity. Within this burgeoning movement, the linear processes that a traditional BPMN modeling tool and/or BPMN software provides, have struggled to maintain relevancy.

Finding a BPM platform framework that not only accommodates an application structure that’s evolved beyond BPMN software but, in fact, positively encourages agile change at enterprise scale (while at the same time remaining accessible to citizen developers), is the unique challenge of today’s innovators.

Process Director, and its business process modeling and orchestration engine Process Timeline™, remains the ideal BPMN modeling alternative for innovators wanting a BPM platform that combines an intuitive interface, enterprise level scalability and AI powered, time-aware analysis. It is the successor to business process model and notation.

BP Logix’s Process Timeline™ Reimagines BPMN Modeling

 


Process Timeline is a business process modeling aleternative that uses a newer business process modeling approach that is more advanced than any BPMN software . It is the executable model, not just a “view”, that provides:

 

  • Continuous critical path analysis
  • Predictive triggers
  • Earliest possible notice of potential future delay
  • High efficiency
  • Intrinsic parallel behavior

Process Timeline is “Constraint-driven”. What does this mean? It means every Process Timeline activity wants to run RIGHT NOW...but it won’t, until:

  • Predecessors are complete
  • Eligibility conditions are met
  • Necessity conditions are met

And when you say “constraints”… what are they?

  • Process state
  • Time (due/elapsed/predicted/etc.)
  • Events
  • Human actions

A few business process modeling software advocates have attempted to bring some of the benefits of Process Timeline to that standard in the past—but without success. Process Timeline’s unique constraint-driven architecture, offering benefits like AI-powered customized predictive and response behaviors, continuous critical path analysis, and implicit parallelism are simply beyond the reach of BPMN software and related standards.

Discover an intuitive, executable BPMN modeling alternative – Process Timeline.

Request a Free Demo

Request a free demonstration of Process Director and discover for yourself how this unique business process management software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM software
3 min read

Free BPM Software Demo of Process Director

By BP Logix on Mar 5, 2018 2:21:07 PM

free-bpm-software

How BP Logix Works With Business and IT Users

There is a perception that some CIOs and IT Directors use Q1 to determine what they will buy in order to implement it by Q4. We know the reality, however, is that smart business people are always looking for BPM solutions to improve their businesses. Whether its Q1 or Q3, or any time before or after, they continue to seek to understand how to be more productive and efficient.

Change and flexibility are the basis for growth-minded organizations. And while change is inevitable, it cannot be totally disruptive. There are big changes (losing major customers, replacing key executives, market swings), and there are small changes (implementing a new accounting system, re-organizing functional teams). Some may be anticipated and, therefore, manageable, while ‘big change’ can impact the way you do business going forward. In either case, companies need to be prepared to deal with some level of disruption— yet keep the cadence of their business moving in the direction of their goals. Our free BPM software demonstration of Process Director keeps all of that in mind providing a customized experience based on your needs.

Put Thoughts of Business Change at Ease With a Free BPM Software Demo of Process Director


The ability to adapt to ‘business change’ is the backdrop for why we developed Process Director. BP Logix  customers certainly needed help managing their business processes, but they also needed to do so in an environment that adapted well to change— and, as a result, actually helped the company improve. You know what change means within your organization, but we would like to you to experience Process Director first-hand, to see how it aligns with your business needs. So how do we give you that experience?

When you sign up for a free BPM software demo of Process Director, we provide a customized experience. We view our demo as an opportunity to show what our product can do in the context of your organization. Our customers often tell us that our free BPM software demos are different than other vendors. They believe that we take time at the front end to understand your needs and environment — and to then show how Process Director might enable your business to be more efficient (and more adaptable to changing requirements).

An important element of Process Director that we like to show is its business process automation software technology with built-in predictive capabilities. We understand that business priorities can change rapidly and sometimes before you are completely prepared to deal with them. Process Director was designed to enable users to make ad hoc changes to meet changing demands. And, of course, these changes can be done by end-users, not programmers.

Our free BPM software demo provides insights as to how Process Director works —and gives you a feel for the ease with which you can make changes to address your organization’s specific needs. We can point to awards and validations from customers, yet understand that their story or situation may not be yours. What takes place in your group, division, and even across the entire company is unique.  And we appreciate that —which is why we customize our demo to make it reflect that uniqueness as much as we can. We often hear prospects ask, “Is it really that easy?” We would love for you to be the judge of that yourself.

Our free BPM software demo of Process Director is best way to experience it and truly understand the nature of what it can provide   — and to then map your challenges and needs to Process Director’s workflow management software functionality and capabilities. A list of what our product can do would take reams of paper.  Our free BPM software demo will allow you to see it live and will give you a realistic notion of where, and how, Process Director could fit in your department — or company. And, of course, it helps us to have a more substantive conversation about where you want to take your business.

Reviewing new products and evaluating vendors can be stressful and time-consuming. We’re not interested in the hard-sell; rather, we hope to begin a dialogue — a constructive conversation to learn about your business and your needs. We suspect you will see the BPM benefits in Process Director after you see it in action.

The right tool is always one that addresses your needs, but is capable of growing as you expand, change and innovate.

Schedule a Free Demo of Process Director

That is what your business does, and what we strive to deliver. Contact us to schedule your free BPM software demo of Process Director today!

Topics: Uncategorized workflow automation BP Logix BPM business process management
2 min read

BPMN: Business Process Model & Notation vs Process Timeline

By BP Logix on Feb 28, 2018 9:35:33 AM

wf_timeline_masthead

What Is BPMN Notation?: A Brief History

A small cadre of business and technical experts convened as the sun was setting on the second millennium. They were driven to assemble by a shared, laudable impulse: to impose structure on the chaotic world of business process. Unfortunately, commendable though their efforts may have been, the group was limited by both the primitive technologies of the era, and the innovation-crushing culture of design-by-committee.

Their work culminated with the publication of “Business Process Model and Notation”, an electronic tome replete with intricate runes and near-mystical incantations. And thus BPMN notation was born.
Like the tax code, it has become a discipline unto itself. And, like so many ancient runic languages, BPMN’s symbols and hieroglyphs are not easily deciphered. Into this gap between symbology and usefulness rushed devoted acolytes, immersing themselves in understanding its secrets, hoping to become indispensable to any and every BPM project.

Has The Use of Business Process Model and Notation Already Passed?

Sadly for its devoted legions, business process model and notation (BPMN) is drifting into history. Today’s digital applications defy flowchart modeling. The Internet of Things is spawning a new generation of event-driven applications, and adaptive case management advances via human decision rather than pre-set process flow. Finally, technological advances have transformed predictive analytics into proactive behaviors.

Business process model and notation is the square peg to digital application’s round hole – the two are just not a fit.

It’s Our Time: Process Timeline™

 


BP Logix developed Process Timeline as a completely new way to think about building digital business solutions. No more flowchart spaghetti diagrams. No more trying to shoehorn critical time- and event-driven applications into a model that was never meant to support them. And no hyper-specialized business process modeling skills required.

 

Instead, Process Timeline frees you to express your journey in the most natural way possible: by listing the steps along the way. Any part of your process can respond to any event, deadline, action, or condition. Anything that can happen in parallel simply... happens: no more head-scratching design sessions spent trying to figure out which things can happen at the same time, and which cannot. And Process Timeline makes collaboration between IT and the business transparent and easy.

We think we did a pretty good job, and our customers and others seem to as well. Why not find out for yourself? Request a free demonstration today!

Topics: BPM software
2 min read

Digital Transformation and Company Culture

By BP Logix on Feb 21, 2018 10:14:23 AM

Digital-Transformation-and-Company-Culture

Digital transformation initiatives act as a litmus test for company culture. How adaptable are its personnel? How receptive is its leadership? How willing are all involved to extend themselves in pursuit of the larger gains available through company-wide digital transformation?

Change Begins With People

The burden of lean and agile BPM implementation rests on the shoulders of the digital transformers. They must have the imagination to conceive of how adaptive case management could improve their company, or perhaps how creating a more comprehensive client portal would drive optimized change. Maybe it begins with integrating AI, or expanding the company’s mobile workflow solutions. Most likely, it will result from a combination of tactics, all deployed with ingenuity and skill.

Change Requires Education

Company executives must be educated as to the necessity of digital transformation, and this can be a slow and painful process, but the support of the company’s leadership is an essential ingredient for the success of any organizational change. Contrary to the title “leader”, some leaders tend to be reactive rather than proactive, especially if there is an initial investment involved. It is an investment, but with the correct solution this plunge can be tempered by a solid platform’s combination of utility and adaptability, saving the organization time and money.

Change Requires The Right BPM Platform

Building on an intuitive BPM platform that minimizes the learning curve, while facilitating rapid application development is essential. This BPM platform must also support continuing digital transformation by enabling its implementers to structure and restructure its applications for continually improved performance.

Process Director’s unique workflow software enables easy, point-and-click process modeling, automated routing, business activity monitoring (BAM), and sophisticated content management. The workflow automation software is configured through a 100% web-based interface enabling you to graphically model and build processes, requiring neither development nor advanced IT resources.
Using Process Director, business users can easily create workflows and electronic forms, as well as utilizing its intuitive business rules engine to deploy without assistance from IT. Automated workflows enable organizations to take control of their business processes. Process Director workflow automation software ensures that critical information and vital documents are routed, reviewed, and revised in accordance with corporate and regulatory policy.

Of course, Process Director enterprise workflow automation solutions integrates with existing user directories such as Active Directory or LDAP, enabling your organization’s entire staff to participate fully with automated workflow process software. Process Director’s enterprise workflow automation technology automatically notifies users of assigned workflow tasks via email and is presented with a concise and easy-to-understand web page relevant to the task or activity requested. They do not require specific knowledge about the overall process because requests are automatically routed to the appropriate users as tasks are completed

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you with workflow solutions allowing you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: digital transformation
3 min read

Adaptive Case Management Solutions

By BP Logix on Feb 14, 2018 11:34:11 AM

Agile-Case-Management-1

What is content without context? At best, the content is merely an excess of useless information that sits redundant and obnoxious. At worst, it impedes users from completing their objective, and sends them on virtual wild goose chases.

Can we have context without content? Well, information fuels context, so unless your objective is to exist in a nebulous ether, devoid of meaning, then you will need information to achieve your goals.

What is Adaptive Case Management?

How to display and orient this data is the challenge of adaptive case management. Case management software could be defined as ‘adaptive’ if it relies not only on processes, but also a variety of Forms, roles and workspaces to create applications. Rather than act as a linear phenomenon, the application shares data across components without a set beginning or end, defying a history of constructive linear workflow structures. It is fluid, allowing for context-based structural changes, last moment decisions, and individualized attentions depending on each circumstance. And, of course, this cocktail of processes, forms and deadlines must still be managed, monitored and measured.

In other words, adaptive case management creates a harbor for easily accessible, highly navigable data that can be filtered for omission or inclusion depending on the situation. The applications built  supply users with what they need when they need it, all without forcing them to search outside the context of the case to find answers.

Process Director BPM and Adaptive Case Management Solutions


The award-winning Process Director, with its Process Timeline™ capabilities, has long been considered a pioneer of adaptive case management.

“Market expectations have evolved in the direction where Process Director has already been. This is certainly visible with Process Timeline, which beyond the time-based dimension supports the multimodal run-time patterns required for Case Management, combining sequential flow style with both event driven and time-driven execution, as well as checklists and ad hoc activities.” – BPM.com First Impressions

Process Director provides an award-winning BPM software that combines an easily modifiable and intuitive interface with a highly scalable, low-code/no-code, rapid application development platform environment. Process Director BPM and adaptive case management solutions include:

Integration: Fully integrated, out of the box, into the Process Director environment. No additional options to purchase; no additional components to learn.
Reporting: Sophisticated, case-aware applications and reports.
Documents: Configurable case folders for fast access to all case-related processes, documents, and data.
Import: Automatic (batch) or drag-and-drop import of documents and data into appropriate case folders.
Time: Multimodal run-time patterns combining sequential flow style with event-driven, time-driven, and decision-driven execution.
No coding: Designed from the ground up for the “citizen developer”; users do not need to be programmers to build rich, responsive digital, adaptive case management applications.
Migration: Built-in application integration and migration tools, enabling users to add case management software behavior to existing Process Director BPM applications and workflow applications, quickly and easily.
Process Timeline: The easiest and fastest way to configure and deploy the predictive, alert processes that lie at the heart of your digital business.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: case management
3 min read

Is Digital Business Right For Your Business?

By BP Logix on Feb 7, 2018 10:55:29 AM

Is-Digital-Business-For-You

What is a Digital Business

Digital business, as an entity, merges digitally transformative technologies, including the internet of things (IoT), artificial intelligence (AI), and the practice of iBPM, with the physical world. It breaks down of the barriers between digital and material to foster an interplay between the two. This merging results in an optimal user experience from both the customer viewpoint and from an infrastructure/back-end perspective.

Digital business, as a practice, is the ability to create business processes utilizing the resources now available, including people. This resource-based method facilitates constant interaction not only between technologies, but between users and technologies. Technologies can be anything from an IoT device, to a workflow or machine learning (ML) algorithm. Users can be anyone from an individual customer, to a back-end administrator or any other employee. The practice of digitally structuring an organization is to enable implementers to build a structure that not only has these elements working independently, but also directs a focused interweaving of these components to the benefit of all. We like to call these implementers “digital transformers”.

Is Digital Business Transformation Right For You?

Short answer: Yes.

But I am an enterprise level CIO of an already hugely profitable company, are you saying that I need to change my business practices?

Yes.

But we are a small hospital in a rural area, not a part of some huge network – do we need to pay attention to it?

Yes.

But I am a cobbler who lives in a yurt atop a distant mountain. I trade my shoes in exchange for yak milk and millet bread. Surely it cannot benefit me?

Okay…you and I will talk later.

But for almost all companies, digital business is at the heart of effective digital transformation, and a necessary evolution that you must make to remain competitive in today’s market, as well as to take advantage of the huge opportunities available.

Process Director BPM Platform

Digital business, as an entity, merges digitally transformative technologies, including the internet of things (IoT), artificial intelligence (AI), and the practice of iBPM, with the physical world. It breaks down of the barriers between digital and material to foster an interplay between the two. This merging results in an optimal user experience from both the customer viewpoint and from an infrastructure/back-end perspective.

Digital business, as a practice, is the ability to create business processes utilizing the resources now available, including people. This resource-based method facilitates constant interaction not only between technologies, but between users and technologies. Technologies can be anything from an IoT device, to a workflow or machine learning (ML) algorithm. Users can be anyone from an individual customer, to a back-end administrator or any other employee. The practice of digitally structuring an organization is to enable implementers to build a structure that not only has these elements working independently, but also directs a focused interweaving of these components to the benefit of all. We like to call these implementers “digital transformers”.

BP Logix’s Process Director is the ideal BPM platform for the digital transformer. It combines an easily modifiable and intuitive interface with a highly scalable, low-code/no-code, rapid application development environment. Process Director’s BPM application and workflow integration allows integrate internal and external datasets easily ensures that you have access to countless data sources, enabling you to create your ideal digital structure. After that, all you have to do is sit back and wait for the yak milk and millet bread to roll in.

Request a Free Demo

Request a free demonstration of Process Director, and discover for yourself how this unique BPM software platform empowers you to innovate, respond to market demands, and delight your customers. Or, contact us to learn more about how our BPM and digital transformation solutions have helped our customers conquer their digital challenges.

Topics: BPM business process management
3 min read

IoT, Digital Transformation and The Customer Journey

By BP Logix on Feb 2, 2018 10:22:59 AM

IoT-Digital-Transformation

Back in the days of yore, when the good people of Widget Corporation closed a sale on one of their widgets, that was the end of the sales experience. They would stand at the door as it closed, waving with one tanned hand at the retreating form of their customer and smiling their megawatt salesperson grins, as person and widget retreated into anonymity. And then came the digital world and with that  the Internet of Things (IoT) and digital transformation.

In today’s Widget Corp. there is no such end point. Since the advent of the Internet of Things (IoT), a door bell is no longer just a door bell – it is a surveillance device with personalized tones and lights. A watch no longer only tells time – it monitors everything from your heart rate and sleep cycle to your steps throughout the day. At this point, even your typical refrigerator has the inside scoop. Inside these widgets are vast arrays of sensors and monitors that generate and gather data for the benefit of both the customer and organization that sold the widget. This allows a feed of information that is continuous, responsive, and, in many cases, transformational.

AI, IoT and Digital Transformation

Just as one cannot speak of digital transformation without acknowledging the role of artificial intelligence, so it goes with the IoT and digital transformation. After all, how else are these massive amounts of algorithmic data that AI analyzes being retrieved? Today’s devices not only report back with data, but are increasingly interconnected as well. This living data opens the doors to rich and creative possibilities in regard to AI – and never has a customer journey been more immediate, responsive or nuanced.

This leads to high demand customers, conditioned by the two prongs of IoT and AI, and their uniter: digital transformation. Today’s satisfying customer journey is a cocktail of positive touch points, individual attentions, predictive analytics, historical data mining, and this is only from their water meter!

If you are still acting like the Widget Corporation of the past, then your customers will suffer for it. It is inevitable that you will lose them to a competitor who has implemented platforms that treat them with the immediacy and individualized attention to which they’ve become accustomed. The first step toward achieving this goal in your organization is to drag your business from the dark ages with a BPM platform that can act in a similar function – by providing a workflow solution that has the integration capabilities to support this new world of the IoT and digital transformation.

IoT and Digital Transformation Solutions

Enter Process Director BPM platform - to ensure that your business operations are optimized, Process Director is an IoT and digital transformation solution that provides built-in BPM application and workflow application integration with many third-party and in-house applications and databases. The application integration connectors can be called based on different events in the system, including when a step starts in a workflow, when a business rule is evaluated, or based on an event or a Smart Form.

Process Director intelligent BPM offers cloud based single-tenant and multi-tenant deployments, which provides flexibility for both small and robust business requirements. Because BP Logix Process Director gives key insights into each behavior of the process, it can take direct action.

For example, if a future task is in danger of running late, the system can notify the process owner. This way, the case manager or other responsible party can address the issue at the soonest possible opportunity. Process Director BPM software is flexible, allowing ad hoc and improvisational tasks to be added to a process or dynamically linked via rules or established predecessors.

Process Director from BP Logix offers BPM and digital transformation solutions will empower your organization to do more and get better results, all the while experiencing a more consistent and personalized user experience. Contact us today to schedule a demonstration to get a customized in depth look at how Process Director can help solve your IoT and digital transformation needs.

 

Topics: BPM software business process management digital transformation
2 min read

BPM Products: BPM Software And Its Expanding Role

By BP Logix on Jan 25, 2018 1:25:29 PM

workflow-solutions

The business process management software (BPM software) world is in the midst of an identity expansion. Just as brooding and acne-ridden teenagers stare into their future wondering what, out of a plethora of possibilities, they will ultimately become, so now does today’s BPM products.

The BPM industry has left the relatively slow changes of its childhood and now prepares to face the full-blown transitions of adolescence, though, hopefully, without as much door-slamming and bad poetry as an actual teen.

For years the parameters defining “business process management” have blurred as BPM’s complexities and capacities have matured. Today’s BPM products are used as everything from development platforms to analytical engines to on-demand report generators – and that is just the tip of the iceberg. Like a lanky teen who has outgrown his favorite Creed hoodie, BPM software is outgrowing its now constrictive niche (and arguably even the title itself) to serve this ever-expanding functionality.

These are good problems. The fact that it is imperative for the BPM product category to grow or even be remade in the service of an expanded digital mission bodes well for its overall outlook. Enterprises have discovered the merits of a digitally agile BPM solution to aid in their pursuit of engaging employees, managing suppliers, and providing a delightful customer journey. BPM products will always be an integral part of digital transformation…even if we change the name “BPM” to something else.

Whatever its name, there will always be a need for high productivity, low code / no code BPM products that can be used to accelerate a business’ digital transformation program and deploy robust, custom, end-to-end solutions.

Process Director BPM Software


But one BPM product does come to mind – Process Director. The time for your company to discover its true potential on your digital journal is nigh, with BP Logix’s unique and award-winning BPM platform.

Only Process Director BPM software offers:

• Graphical and menu-driven builders for every part of your application: forms, rules, workflows, data connections, etc.
• A seamless combination of structured, unstructured, and case-management process patterns.
• Flexible interaction styles, including web-based, email, and offline.
• Freedom from complex data definitions, flowcharts, and other relics of a slower-moving era.
• Process Timeline™, the simplest to create and most efficient to execute process engine in the marketplace.
• Cloud, on-premises, or hybrid deployment.

Request a Demo

Ready to see how Process Director can help solve your business challenges? Schedule a demonstration today to get a customized in depth look at how Process Director can meet your enterprise application needs.

Topics: BPM
2 min read

Packaged Applications vs Custom Applications vs BPM Software

By BP Logix on Jan 19, 2018 10:07:58 AM

packaged-applications-vs-custom-applications-vs-bpm-software

Enterprise IT leaders once faced a conundrum when approaching business challenges with enterprise applications. Three major factors—flexibility, fitness, and funding—figured into their decisions, but seemed impossible to reconcile. Should decision makers opt for custom applications —putting fitness squarely under control (but at a substantial, painful, and never-ending cost)—or go for packaged applications with their more predictable expense structure (and even more predictable lack of flexibility)?

Packaged Applications

Packaged applications can seem like the ideal solution to enterprise IT leaders because it simplifies the importing and installations process. At first glance it appears as if these applications are somewhat customizable, as users have the option of installing supporting application objects or opting out to do it at a later time. Packaged applications also have a more predictable expense structure, theoretically reducing the total cost of ownership.

Though packaged applications delivered on fitness and funding, enterprise IT leaders soon learn that they lack flexibility when they find out their so called ideal solution still needs substantial customization. Standardized packaged applications face severe limitations when pitted against company-specific business challenges. In the end, work-arounds and add-ons inflate the total cost of ownership to something much less ideal that what it appeared at face value.

Custom Applications

Alternatively, enterprise IT leaders could decide on custom applications when approaching their business challenge. This would solve the flexibility piece but fall short on fitness and funding.

As for fitness, custom applications mean that IT resources would be tied up with the time-consuming work of hand-coding and updating applications as new business challenges arise – thus missing out on any competitive advantage and sacrificing any potential digital agility.

Custom applications also miss the mark on funding. Costs seem to be never ending when applications need to be continually updated or created to solve ever changing business challenges.

BPM Software – The Complete Solution

At BP Logix we say: you may have your cake, enterprise CIO, and eat it, too, by sidelining clunky packaged apps and expensive hand-coded, custom applications in favor of a BPM-driven, low-code/no-code, rapid application development software like Process Director.

As your business grows, your need for digital agility grows along with it. The dynamics of the marketplace demand that the greater your mass, the faster you must respond. No easy task, to be sure; but made harder yet by the physics of programming, dictating that the larger and more complex the code base, the greater the time and cost of altering it. The practice of building software Parthenons may create a monument, but they end with a mausoleum. The pace of today’s business practices requires elastic, changeable BPM solutions that can continue changing with shifting market demands.

In deploying a BPM platform solution like Process Director, senior business leaders marry the best of both worlds and sidestep the various hardware and software “black boxes” deployed by IT. Instead, Process Director’s low-code/no-code BPM software offers the transparency of a solution that is fully customizable and extensible, and yet does not require programmers. The result is an adaptable set of robust digital applications that are easily understood and managed by the business and IT alike.

Schedule A Demo

Ready to see how Process Director can help solve your business challenges? Schedule a demonstration today to get a customized in depth look at how Process Director can meet your enterprise application needs.

Topics: BPM software
2 min read

Sharepoint Software: The Workforce Awakens

By BP Logix on Jan 3, 2018 8:13:16 AM

Sharepoint-Software-The-Workforce-Awakens

Not long ago, in a galaxy right nearby, the good folk of the business world put their faith in SharePoint software; a force they dreamed would flow to every user, across every server, internal network, and VPN, binding their universe together. Shining like the moon above, the force promised to unify the worlds of business throughout the Redmond Empire, bringing prosperity and frictionless workflow to all who embraced it.

Until the day came when, one by one, disappointed CIOs finally discovered the truth: the software didn't meet expectations.

It’s not shocking that so many fell into the software's trap. After all, there were a few things the software did reasonably well. Sure, you need about a zillion servers and a team of highly trained masters to keep the thing fed (it’s said that documents fed to SharePoint are digested over a period of 1,000 years; how would they know something like that?). But, hey: it was a reasonably good place to put your stuff, if you wanted other people to be able to find it.

What SharePoint software promised, but could not deliver, was a system of engagement that made it easy to take all that stuff and actually use it within business applications. Building workflow with the software turns out to be an exercise in specialized coding, with very limited integration capabilities. The document repository was fine, but represented, at best, an evolutionary improvement over traditional shared file systems. Having a document repository doesn’t exactly prevent you from creating enterprise applications through your organization’s digital transformation efforts—but it doesn’t do much to help you out, either.

And so, businesses rebelled (in full compliance with regulatory guidelines, of course). Forward-looking enterprises deployed BPM software, like Process Director, to act as high-productivity, low-code/no-code BPM platform for integrating their digital business applications with the documents and other information locked away in SharePoint software. Thanks to Process Director’s rapid application development capabilities, CIOs were able to accelerate their digital transformation programs, deploying robust, custom, end-to-end solutions that could, where appropriate, take advantage of SharePoint software—without having to rely on it.

And throughout the galaxy, music swelled, fireworks sparkled, and IT and business alike exchanged hugs (in a workplace-appropriate manner, of course). More threats would surely come, but all knew that they now possessed the power to achieve digital business victory.