I hear that unspoken hesitation when potential customers are thinking about implementing new changes. While I’m on technical walk-throughs, showing off our software, I hear a range of responses from silence, to descriptions of jaws dropping to expert IT questions about database connectors.
It’s going to get so much better! Jointly map out your current workflow. Order a pizza for the people who are in the workflow stream – they’ll give you the best feedback. Do this before new technology is implemented. We don’t care if your process is written down on paper stained with greasy pizza sauce!
Professional Services Engineer