To successfully prosper in today’s economy, organizations need to develop a ‘transformation mindset’, one that will ensure a more agile approach to decision-making.
Today’s organizations also have access to more data, more connections, and an expanding list of new technologies. Software applications use consumer-like interfaces that increase adoption and usage; massive amounts of data can be manipulated and calculated to learn about very narrow segments of business activity; users closest to business problems can develop and deploy solutions without necessarily knowing how to program. These are the enabling features of technology. And as technology transforms businesses and becomes increasingly democratized, it benefits from adherence to the principles of operational excellence.
For more than a generation, business process management (BPM) has been a methodology that can guide companies, agencies and institutions towards a more efficient path to achieving their objectives. Good processes, adapted as needed and adhered to with discipline, can be the most important tool organizations use to achieve optimal results. They have discovered the essence of BPM: when technology is used to support and improve business activity, when it also adheres to the principles of operational excellence, dramatic, competitive advantage results.
Living and working in an ultra-connected, rapidly changing environment requires the right mix of technology and methodology to achieve success. This whitepaper looks at how smart businesses use BPM to transform how they address their business challenges and optimize their outcomes.