What is Business Process Management?
What is business process management? According to BPM.com, an online resource for the BPM industry, the definition of business process management is this: “Business Process Management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries.”
We think of it a little more simply: BPM is a practice of refining business processes that will increase efficiency and profitability. Really, BPM is what it sounds like — identifying, improving, and maintaining processes within a business.
Passing a routine piece of paper to a co-worker is a business process. It’s when you establish rules and a method, either a manual method or technology-driven method, to govern how and when that piece of paper is distributed that you enter the realm of BPM. That’s our specialty.
What Business Process Management (BPM) Is Not
BPM is not a job or role within the process. If you use BPM software to manage work orders, the person completing those orders is not managing BPM, they are working within it. However, the manager or admin who designs the work flow to get the job done is participating in BPM.
It’s important to be clear. BPM does not tell you how to do your job. It informs your entire organization how a job gets done and ensures it gets done right every time.
The Role of Business Process Management Software
We all want more time and money. Businesses are no different. BPM software setup takes some investment initially, but in the end, the benefits of BPM software are vast…not to mention measurable. A proper BPM setup will allow your organization to
- eliminate redundancies
- minimize errors
- complete work sooner
- shorten project time lines
- make decisions easier
- follow compliance requirements correctly
- reduce paper consumption
- automate processes and alleviate workloads
Your organization is different from the next. Your needs are special to you.
That’s why a customizable solution is required for success. You can see specific examples of how organizations use BP Logix’s customizable BPM software, Process Director, throughout our site. To start, check out how the City of West Allis and Columbus Technical College for BPM case studies on successful BPM software use in busy organizations.
One Last Note…
So, what is business process management? While outcomes differ, BPM matters globally because of the headaches it prevents. Process Director from BP Logix will empower your organization for all the reasons we list above and so much more. Ready to see for yourself? Learn more about our free BPM software demo of Process Director and contact us today for a demonstration from a BP Logix software expert.