"Social" seems to be the buzz word, if not the implementation, in just about every enterprise application today. Some vendors have done a nice job identifying how to bring social into the realm of usability, while others seem to be delivering a lot of "check box" acknowledgement. Granted, the industry is in its early stages — with business process management vendors trying to figure out the right "formula" for integrating social with BPM.

At what point will your organization be ready to adopt a business process mindset and implement a process-focused way of working?

CEOs are not always the most touchy-feely beings on the planet, however successful CEOs understand the organizational culture of their companies —and mold the process culture in such a way as to optimize employee contribution. As we look at successful companies, we often have the opportunity to get a  glimpse of both their organizational culture and process culture. We see that when CEOs demonstrate respect for employees and their contributions — and figure out how to map these to business goals—the business prospers and employees feel valued. One feeds the other, and the benefits are far reaching.

In the course of the lifecycle of almost any business, someone invariably gets the idea that some aspect of the organization could be run better — and suggests that ‘change might do everyone some good.’ The idea of making some change (or set of changes) generally comes from a place called ‘good intentions’ or ‘progressive thinking.’ It might be thought of as being along the lines of, "We are doing well, but could be doing better."