3 min read

Memphis Light, Gas and Water Implements Workflows and Electronic Forms with BP Logix Process Director

By BP Logix on Mar 5, 2014 10:54:16 AM

Better workflow, automation and forms management helped Memphis Light, Gas and Water dramatically improve company operations and the customer experience.

Memphis Light, Gas and Water Division (MLGW) is the largest three-service municipal utility in the U.S. with more than 420,000 customers. Owned by the city of Memphis (hence its name) MLGW has provided electricity, natural gas and water for residents of Memphis and Shelby County since 1939.

Topics: Memphis Light Gas Water MLGW Process_Director utilities workflow automation BPM business_process_management business process management efficiency eforms forms HR
3 min read

BP Logix Customer: Multi-Chem

By BP Logix on Feb 25, 2014 1:16:07 PM

Multi-Chem works with BP Logix to solve internal processes and help make their organization run with greater efficiency.

There is a good chance that your commute this morning was enabled, at least in part, by work done by Multi-Chem, a BP Logix customer. A global company that is a service unit of Halliburton, Multi-Chem develops and manufactures oilfield products, gas well treatments and pipeline solutions that enhance oil production. The company’s products address the chemical challenges associated with producing, processing and transporting oil and gas. A rapidly-growing company (50-70% for 10 consecutive years), Multi-Chem has a longstanding record of creating solutions relied on by some of the world’s largest and most respected energy companies.

Topics: Multi-Chem Operational Improvement Process_Director process director project management utilities Utility workflow approval automation BP Logix BPM business_process_management business process management CIO efficiency eforms forms HR infrastructure
3 min read

Finding Value with BPM, Part 1: You Won’t Always Find Productivity Gains in Spreadsheets

By BP Logix on Feb 21, 2013 1:10:00 PM

Just about every conversation about business process starts with some promise of "increased productivity" and ends with at least one party frothing at the mouth in anticipation of a demonstrable improvement.  ("Just how much productivity improvement did we see?")

Topics: Process_Director process director Productivity productivity workflow automation BP Logix BPM business process management efficiency
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