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Memphis Light, Gas and Water Implements Workflows and Electronic Forms with BP Logix Process Director

By BP Logix on Mar 5, 2014 10:54:16 AM

Better workflow, automation and forms management helped Memphis Light, Gas and Water dramatically improve company operations and the customer experience.

Memphis Light, Gas and Water Division (MLGW) is the largest three-service municipal utility in the U.S. with more than 420,000 customers. Owned by the city of Memphis (hence its name) MLGW has provided electricity, natural gas and water for residents of Memphis and Shelby County since 1939.

Topics: Memphis Light Gas Water MLGW Process_Director utilities workflow automation BPM business_process_management business process management efficiency eforms forms HR
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