3 min read

Progress in West Allis: Using BPM and Workflow to Make Local Government More Efficient

By BP Logix on Dec 29, 2014 4:22:07 PM

For the residents of most municipalities, knowing that their trash will be picked up weekly and that the street lights come on when they are supposed to is enough to keep them happy. Civic pride may not be what it used to be, but there are still places where a sense of belonging and happiness is encouraged by innovative local governments. West Allis, Wisconsin is one such place. A quick scroll through the city's website shows a mayor who holds coffee klatches with residents twice per month, a program to help needy residents of the community, city-led efforts to encourage healthy living, and a host of other innovative ways to create a high quality of living. West Allis is about much more than just a place to live and do business. It is also a place that also seeks to improve the services it provides to its residents and business owners.

Topics: process director workflow approval automation BP BP Logix BPM business process management CIO customer success efficiency
3 min read

When Is BPM Not BPM?: Business Processes and Workflow are More than Buzzwords

By BP Logix on Dec 3, 2014 5:10:50 PM

Part of every day at BP Logix is spent with our customers; learning how they use Process Director, understanding their issues — and listening to their (business) realities. When we started our company, paying attention to the customer was one of our core principles. To this day, understanding what drives them — and figuring out how to help them address their needs — forms the basis of our mission.

Topics: process director Uncategorized workflow automation BP Logix BPM business process management customer success efficiency
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