
Clay Richardson, Senior Analyst
Business Process Management
Forrester Research

John Vilim
Chief Technology Officer
Waterton Residential
Everyone wants to be lean these days, whether when stepping off a scale in the morning or reviewing the cost of running a successful business. But just how do you define "Lean" — especially in the context of business and technology? Do you think of Lean as a way to drive down costs for technology solutions? Does Lean conjure up visions of streamlined business processes that deliver ever-higher levels of productivity and quality? Or does Lean mean creating a Lean business that delivers more customer value and innovation to compete in today's Lean economy?
At a time when companies are cutting costs and seeking to survive, improving business processes is being viewed as a way to save money and increase profitability. Taking a lean and nimble approach to BPM will provide visibility, reduce redundancies, drive costs our of compliance and enable companies to do more — with less.
Join Forrester Research Analyst, Clay Richardson as he discusses lean and nimble strategies to avoid the “Seven Deadly Sins” that drive bloat and failure on BPM projects. Clay will be joined by John Vilim, a leading CTO who has implemented Lean BPM to achieve his business objectives.
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